Bridal Boutique & Tux Shoppe

Category:	Bridal Shop
Address:	125 W Main St, Prattville, AL 36067, USA
Phone:	+1 334-358-0377
Rating:	3.5
Working:	10AM–5:30PM 10AM–5:30PM 10AM–1PM 10AM–5:30PM 10AM–5:30PM 10AM–3PM Closed

Location

Photos 100

Reviews 10

Christina Garner

Update 6/4/16: Someone from the shop called and discussed my dissatisfaction from my earlier review, and I was told I would be given a partial refund. I was also told that a pair of replacement pants had been sent to the brides home on the morning of the wedding so my husband could have a better fitting pair of pants. Unfortunately, no one told us those pants were even coming, so we didnt know about them until today (2 weeks later). I am glad that they tried to make it right by apologizing and offering a partial refund. However, the company still seems to have some issues with communicating with their suppliers and customers, so I still wont give them my business again, but at least there was an effort to fix it. Original review, May 2016: live in Mobile, but my husband was recently a groomsman in a wedding, and the groom is from Prattville. We drove up 4 weeks before the wedding to have him measured for a tux rental. The day before the rehearsal, the groom texted us and said his tux didnt fit and had to be fixed, so we wanted to make sure the fit was correct. When my husband came out of the dressing room wearing the pants, he could hold the waistband out a foot in front of him. We tightened the adjustable straps on the sides, but they were still 8-10 inches too big. The attendant measured him again and said he lost 3 inches (he had actually gained a little weight). Even if that were true, the pants still would have been 5+ inches too big. They didnt have any other pants, so they had to tack them in so much that the back pockets puckered and folded over themselves. His butt looked saggy and sad, but that was the best they could do. The vest they gave him was also too big and had to be altered. The shirt was not only too small in the neck, but it also had 4 holes in it. They ended up trading the shirt and trying to give him a vest that was way too small, but ha had to stick with the altered original. The only other thing they offered was to give him suspenders to wear under his vest. They never apologized or admitted making any mistakes, they assured me that the measurements were correct both times even though they were drastically different, and they didnt offer to give us any sort of discount. We paid over $100 for a tux that really didnt look good. When we got to the wedding and met up with the rest of the bridal party, we found out that two other groomsmen had similar problems. Including the groom, four of the seven guys in the bridal party had problems with this place. We will never go here again, and we will advise all of our friends not to use this place.

A Private User

The first time I went, it was bad. I did not find too much I really liked. But the woman "helping" me seemed like she was more concerned with another bride than me, even though she had someone helping her too. She also called one of my bridesmaids fat. Then the second time I went was horrible. Both times I went without an appointment. And both times there was only one other person looking around in the store. The second time I went there was 3 women working and the first time there was only 2. Well we walked into the door and no one greeted us even though all the workers were close to the door. So we walked to the dress section and I found 3 dresses that I really liked. So we stood there for about 35 minutes and still no one offered any help. I was tired of waiting so we started to leave. As we were walking out, the woman said, "can i help you find something?" I replied "no, I guess not." she then replied back, "we are really busy today." I walked straight out after that. I will not go back and I do not suggest anyone else do the same. They are rude and snobby.

Heaven Anderson

DO NOT GET YOUR DRESS ALTERED HERE. I bought a gorgeous nearly $500 prom dress that was a couple of sizes too big. The lady at the desk said alterations werent expensive (they were almost an additional $100 which is ridiculous for how poorly they were done) so I went ahead and had it altered. The dress fit horribly and I didnt have time to try it on because they gave it to me the day before I was traveling to the dance in Mobile. I try it on the morning of the dance and she tightened the sides of the dress straight back and threw the chest off making my smaller bust get swallowed up then on top of that, the sheer part on the top was tight in the wrong places and way too loose in others. I should have altered it myself, I could have done a better job. Nothing ruins a dance more than an ill fitting dress.

Chantrice Morrison

The worst experience with a wedding partys attire. First, I stay in Montgomery. The traveling down to choose dresses, back down to get measured, and back to pick up the dresses was fine with me. But to have every person to have to have their dresses altered by another company, costing approximately an extra 75 was too much. The groomsmen were measure and only 2 out of the 12 fitted fine. They were not willing to make peace with the situation at all. I am highly upset with the service.

A Private User

I 100% recommend Bridal Boutique and Tux Shoppe. My experiences with them have always been courtesy, friendly and very helpful. They were very patient with me when picking out my wedding dress, tailored it to my specific needs, helped with my alterations-every single detail was perfect. The owners daughter even did my engagement and bridal photos and did such a fantastic job! The owner is the sweet woman!! I highly recommend them for all bridal needs. They take care of every detail!

A Private User

Great service! The staff is very knowledgeable & helpful with WHATEVER a customer needs! They are all friendly & willing to help! I got my dress for cotillion from the boutique & just got tons of compliments!! I told them they all need to get dresses for prom from bridal boutique & tux shoppe (:

Vanessa Brown

Loved my bridesmaids dresses we got here. The employees were very sweet and helpful with dress selection but not so great with measurements. We did get our dresses before expected so we had time to make adjustments thank goodness! They were expensive but then again you get what you pay for....

Madeline Moore

I love this place! Everyone is SO sweet and helpful! I bought my wedding dress from them and they were amazing! We also got our tuxedos from there and they were great! Our measurements couldnt have been better and we got them right when we need them! They made our day perfect!

Courtney Williams

I live out of state,and found a girls pageant dress that I loved for a friend. I reached out to the shop via Facebook and they respond in a timely matter. I purchased it Thursday and it arrived that Monday. Great service all around! Thank you ladies!!

Kayla Shaye

The workers were really rude to me and my friend while we were looking for prom dresses. They wouldnt help us find anything and over all it was just bad customer service and rude people!! Wont be back and i wouldnt recommend it to anyone