Rudy Furniture

Category:	Furniture Store
Address:	2505 Eastern Blvd, Montgomery, AL 36117, USA
Phone:	+1 334-260-2898
Site:	shoprudyfurniture.com
Rating:	3.1

Location

Photos 66

Reviews 12

Debbie Watson

Not sure bait and switch as someone previously stated is correct. In my case I bought a couch and love seat as advertised for $798; when you ask questions about the financing you are told you will get all that in the mail from finance company, "we know nothing about the financing/payments". So you finance the 798; get the contract from finance company in mail a week after delivery and find after payments you will be paying over $2000 for what you thought were getting for a little over the 798 with financing; however, what youve entered into is a "rent to own" contract like going to Aarons or Rent a Center. Of course youve already gotten rid of your old furniture so not much you can do. Also, I am at odds with them now going on 3 weeks; I went in store with pictures of the defective couch I did buy and still paying for (purchased Feb 2016), the wood is exposed on the seat of the couch when sat on with tacks and staples; there is not fabric covering it. I was told an inspector has to come to my house so they can file a claim which was to be last Wed, got a call told the inspector had a death in his family you will have to go on list for next week (which was yesterday). I received no call from anyone, so I called and talked to manager who is in my opinion NOT helpful at all, let alone seem concerned. He said he has not heard from the inspector, so my thoughts were well you should call him to find out what is going on. It is now Thursday, I have received no phone call nor did the manager take the time to call me back yesterday to let me know anything. Again the reps in the store are of no help except to sell you crap to get their commission, need anything more they are worthless including the manager--very POOR customer service. Am I mad, yes indeed because I am paying for furniture that is defective and want it replaced. I had to take pics and send in an email to store manager; then told someone has to come to my house to inspect--a bunch of BULL!!!!! I would not recommend anyone go to Rudys for anything. I gave them one star only because I had to choose one in order to submit my post, in reality I would have given them NO star. I want my couch replaced!!!

Stephanie Jiminez

A great place to buy your furniture. The sales reps were very friendly and very professional. I just bought a new house and wanted something that would look good against the beige background of my living room. When I told the sales rep that I wanted a living room set, she immediately asked me what color my room was and made great suggestions. She showed me the sets she thought would go great with the wall and even suggested coffee tables or rugs that would help bring the colors out. I also gave her the price range I was looking for and she showed me the sets that would match it - which were also high in quality. The people here really know what theyre doing. They didnt push any specific set and were willing to help me get what I want for the price I want. I actually bought my set the second time I came because I wanted to compare prices but after browsing the other stores, this store had the lowest price for what I wanted and I almost bought another bedroom set. I would definitely come back whenever I need new furniture.

Tiffany Walker

I really enjoyed my experience at Rudy Furniture. The people were friendly, they greeted you once you entered the door, they talked to you about the different sales, layaway, and even if you wanted the options of getting on credit. Working with Renard, I never felt like I was working with a salesman. I was treated with respected even when my boyfriend wasnt around. My questions still got answered. Since I wasvso indecisive, I appreciate that each time I returned, they remembered me and treated me the same until I made that final purchase. Oh, by the way, did I mention I got a good deal for my Living room, den, and dining room furniture. Also, when Rudy Furniture Team delivered my furniture, I wasnt in any inconvenience, they delivered during the scheduled time without any damages and the delivery charge was reasonable. I will be a returning customer because I have more rooms to fill in my home. I have already told my family about Renard and his Team. Go see Rudy Furniture. You wont be disappointed!

Tyler McCurdy

Great customer service while I was shopping. When we received our new living room set the sofa was damaged. We contacted the store the same day and was told that we it has to be in the original packaging to bring it back (the plastic that was around the sofa). We explained that we have thrown away the plastic but the tag was still on the sofa and the sofa had not even been put together. We were then told that we would be contacted by a manager please email them the problem. Someone from the store called 2 weeks after and said they would send someone out to check it out on Monday or Wednesday, but they couldnt give a time. Never seen or heard anything else from them again. Nice prices but I would not purchase from them again.

Court Jackson

I have a bad experience the with Rudys. I purchased two sets of the same mattress, when I got home and put the mattresses on the beds I notice that the mattresses was not the same but had the same pattern. One was what I actually picked out and the store and the other one was a lesser quality. I called the store the lady who sold them to me repeatedly said they was the same and I explained they they wasnt and I know what I was talking about. Wait on a call from manger and it was never received. We got nowhere and they would not exchange the mattress. So my advice to you if you purchase from them please check your item(s) before you leave the store. Also the guys that loaded the mattresses on my truck was too playful.

Jeremy Steele

Very bad experience from here. Do not buy from Rudy Furniture. They Bait and Switch and False Advertise. Please Beware!!!!!! Sofa was $599 in weekly advertise get in store and all kinds of stipulations as to how and why you can get furniture for advertised price.

Just 1 Man

I went in to buy a swivel chair. I had to leave without it because, I wasnt greeted until I was walking out the door. Now lets talk about the furniture. Basically the same kind of furniture that they sale at American freight, and those type places.

Catherine Holcombe

The customer service is amazing. They actually listen to your needs and wants and dont offer anything that you dont need. And the store has a very clean appearance.

DORIS JOHNSON

They have really great credit options and helped me get a $1700 bedroom set for only 87 per month. Highly recommend! Good Service too

Callie Lee

Great customer service here...I was very satisfied with how helpful they were today. They have great furniture and awesome prices.

shakira brown

Everything was affordable and great customer service. I would definitely recommend shopping with these guys

Tisha Mctier

This place was awesome costumer service is excellent so many wonderful things to choose from.