Grogan Jewelers By Lon

Category:	Jewelry Store
Address:	315 The Bridge St #101, Huntsville, AL 35806, USA
Phone:	+1 256-837-4808
Site:	groganjewelers.com
Rating:	4.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 12–7PM

Location

Photos 42

Reviews 13

Jason Hastings

Absolutely the best! The staff is friendly, knowledgeable, and unparalleled in customer service. To be a little more specific an error occured with my fiancées ring, to be exact Fedex failed to pick it up from the Florence store. Instead of a, "welp Fedex will pick it up the following day" attitude the sales associates finished her work shift and then drove to Athens and back just so my fiancée could have her ring back as promised. We have dealt with other jewerly stores in Huntsville none of them had that attitude like Grogans did. Once these other jewelry stores had made the sale they were apathetic to any issues we had with the sizing of the ring and the fact that the rodium wore off (in less than a month after purchasing the ring) We had the protection package for the ring which made no difference with the other store. I am glad Grogan was there for us when we came to them. They listened and were able to fix our issues with the ring. When an error did occur during this transaction (Fedex not picking up our ring) they went above and beyond to fix it and made sure we were happy. Thank you Grogans!

Jake Jones

Grogans has been wonderful to work with. They were helpful through the entire process of shopping for and purchasing a diamond and setting. Their maintenance service is also fantastic. They stand by the products they sell which is evident by their servicing agreement (free cleanings and inspections. If you get it inspected at the suggested intervals, they will cover any issues due to workmanship). Cleanings and inspections take no time at all (usually less than 5 minutes). They have always been friendly.

Christina Patterson

AMAZING!!! I got the engagement ring of my dreams from Grogan! They helped my fiance pick the perfect ring! I needed to get my ring sized and was dreading having to give it up for a few days for repair. I went in and they were so wonderful!!! They could see how excited I was and went above and beyond and got the ring sized in no time at all! AND while I waited they offered me a drink and I got the iciest most perfect Coke on a hot day! Really great staff and service and selection!

Ciera Boyett

Grogan is the only jewelry store we will shop at. I suggest them to everyone. Anytime we have ever had a problem they went above and beyond to solve it. The ladies recognize us when we come in for our free ring cleanings and always offer to find us whatever we are looking for if they dont have it on display. They have customers for life in our family.

A Private User

I went into Grograns tonight to look at a setting for my diamond as we will purchase a ring this week. The woman at the counter was too busy untangling some chains to help me. She did not offer to show me a catalog of the setting I wanted and acted more interested in what she was doing than helping me. She lost a serious sale tonight. Apathetic.

Harold Renneberg iii

FANTASTIC!!!! The jewelry in the Bridge Street Store is Top Notch.. The ONLY thing that out shines the sparkles in the store is THE STAFF!!! Absolutely bend over backward to help you Wonderful!!! Other stores could learn Customer Service from the staff here.. Many thanks

Josiah Thomas

Helped me find a diamond for my (then) fiances engagement ring! They were super helpful and called in maybe 10 different diamonds for me to look over, and even worked with me on price a little! I have only great things to say about their store and the customer service.

Beau Caviness

Grogan Jewelers is the best place to buy jewelry. I bought my fiances engagement ring there and everyone I spoke with helped with everything they could. Tammy was incredible with the diamonds she ordered! My fiance and I could not be more pleased with choosing here

Stephanie Brown

Love Tammy! She helped me find my dream ring and I absolutely love it. Shes patient and takes her time to make sure everything is perfect.

Holly Harper

Everyone is always friendly and helpful. I highly recommend Grogans.

Darren Lawson

I absolutely love my engagement ring. Great staff!

natalie kelly

Great friendly staff! Great products as well.

Stan Reese

I thought the staff was friendly,