Category: | Toyota Dealer |
Address: | 8020 Broadway St, Galveston, TX 77554, USA |
Phone: | +1 409-744-5711 |
Site: | classictoyotagalveston.com |
Rating: | 3.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Miso Lee
The worst service ever. They promised to make an inspection on my car in two hours, $200. They took everything out, checked, and told me it will cost me $1800 more to fix and replace some parts. I did not agree with them to replace the parts so I told them that I will drive my car to other service provider. They became unhappy and said I have to pay $100 more for them to put seats back. I could not believe what I heard and I was totally pissed off. Shouldnt they just return me the car as it is after the so-called inspection service? I again told them not to do anything. I would save this $100 since another provider may have to open it and check my car too. Seriously, if you go to a doctor for chest pain, the doctor provided you a $200 inspection service, after two hours, he opened your chest, checked, said you need to pay $1800 more, or $100 to close your chest, what will you think?
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alberto feliciano
Sales team was professional and willing to work and meet all of our our needs. I was in contact with four Houston Toyota dealers and after numerous emails and phone calls I chose this specific Toyota dealership due to their level of professionalism and willingness to make a fair and competitive offer for a new 2016 4runner. To put things in perspective, I have a Toyota dealership 5 minutes from my house, while this dealership is 1 hour away. Classic Toyota Galveston not only EARNED my business but gained a loyal customer. Kudos to Ryan McVay (Salesman), Dave Becker (Sales Manager) and Debbie McDowell (Finance Manager) THANK YOU!!!
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Doug Harris
Excellent service! Bart Dunn and Dave Becker worked with my wife and I to get the right vehicle for us and make sure we were happy with our choice. The purchase process was friendly, courteous, and painless. Ive purchased Toyotas from larger dealerships before, and the process was much more aggressive and painful. No high pressure sales tactics at Classic Toyota Galveston. These folks really know how to treat their customers! I will definitely purchase from them again and will recommend them to anyone I know interested in a Toyota.
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Andy McLaughlin
Women beware. My wife took her Tacoma here for a rear leaf spring recall. They screwed up her suspension and are now trying to make her pay for it. Thats after they told her that her air filter, front brakes, and headlights need replaced. Predatory practice if you ask me.
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Paul Mueller
Good deal and well supported. We had to remind them and follow up on some details of the sale, but in the end we got the deal we negotiated. They have called us from time to time to see if we have taken our car in for scheduled service. Weve had a good experience here.
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David Sadowski
This is the best place to buy a car. Everybody was so nice and helpful. I went to several other Toyota dealers and none of them compared to Classic Toyota. If your looking for a car go see these guys. THANKS AGAIN CLASSIC TOYOTA!!
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Marta Wright
everybody so so supper sweet. customer service is like wise as friendly and helpful as always. George is my service person. He has the passions with this old lady. thank you toyota for having service people like George.
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Dr. Joel Wilstead
Horrible at best. I am not one to vent but STAY AWAY, fixed my vehicle without permission, had to call Toyota (Corporate) to get answers and had to pay double what it would have cost me elsewhere. BEWARE!!!
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Benjamin Miner
The help desk and service desk here were really great. I normally have problems with service stations etc., but this place proves the exception. A little pricey but quality work by a quality staff.
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Hunter Ratliff
Ive had to have some minor repairs/maintenance on my vehicle, and their service has been excellent. Service has been quick & affordable, and everyone was very friendly and helpful
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John Dephuck
Both service advisors George and Andre are super nice and professional always a smile on their face and always trying to help and help me understand any issues with my vehicle
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El forastero salvatrucho
I have the best experience buy-in a Toyota tacoma the young salesman name Ryan is great betty professional no pressure and he did everything Like he said !
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Dan
Looking to buy a car? It might be worth shopping around Houston a little before finalizing your decision.
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Michael Hensgen
The maintenance department here is awesome and the staff are very friendly.
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Ken Huang
The guys are nice but much more expensive than the others.
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Alicia Navarrette
Let just say not happy customer!
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kayla klahn
Great experience here.
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Derel Bertrand
Great customer service
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James Glenn
No customer service.