Category: | Bicycle Store |
Address: | 710 Memorial Blvd #100, Murfreesboro, TN 37129, USA |
Phone: | +1 615-893-7725 |
Site: | moabbikes.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
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A Private User
Not new to mountain biking, but new to mountain bike shopping, this was definitely the RIGHT BIKE SHOP for me...and it can be for you, too. I had been riding the same bike for almost 15 yrs. Just riding recreationally, I thought that was all I needed. After making the decision that I wanted to upgrade I shopped around a little, but ask lots of questions of my mountain biking friends. MOAB bike shop kept coming up over an over. After having one bike nearly "crammed down my throat" at another bike shop, I needed a solution. The bike that was being shoved at me was the wrong look, the wrong color, and most importantly, the wrong size. When I walked into the MOAB bike shop I was greeted with a servants attitude. I was treated like someone cared about what I wanted and what was best for me. They didnt try to sell me anything; They tried to help me.. I could have walked out of that shop without buying anything because there was no pressure. But then, that was one of the things that made me want to buy my bike there. Not only do I love my bike, but I loved the experience of buying there. Give them a try. You will be so glad you did! Thanks MOAB team!
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A Private User
Ive lived in Murfreesboro my entire life, and I was a faithful customer of Skedaddle years ago when they were still around. But, as much as I liked Skedaddle, Moab is by far the best shop Ive been to, including all the shops in Nashville, too. As a fan of vintage touring bikes and a bicycle commuter, getting the parts I need and want could could be considered challenging to say the least. But Moab nearly always found what I needed, and usually at a low enough price that ordering online wouldnt have been worth the extra wait. The only time I ever bought parts online was when it was something very unusual that Moab simply could not possibly get for me. And even though my specific bicycling needs are not exactly mainstream, the staff never treated me with anything but enthusiasm, knowledge, and kindness. In fact, after being a regular customer for several years, Id say the staff treats me as much like a friend as a customer. If it sounds like Im gushing, I am! Moab is not only the best bike shop, but perhaps the best business Ive frequented. Theres a reason this place is always packed!
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Zachary Hutchinson
The staff is great at what they do, but unfortunately part of that is selling. I went in with the intention of finding a replacement part for my wheel hub (they didnt have it, because it was brand specific piece, which is understandable). They proceeded to tell me they needed to keep my wheel for a day or so because it needed a major adjustment, to which I said I would do myself and that I didnt want any work done (Im also a bike mechanic). So after they looked around some in the back for the part, they brought my wheel back and walked me to the register. Then, they said that they went ahead and made a minor ($5) adjustment. I told them I didnt want that, so they took my wheel and undid their work. The price isnt the problem here, it was the fact that they did work without asking and expected me to pay, even after I specifically told them not to.
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Jason Nabors
I havent heard anything bad about MOAB. They are pretty much the only bike shop in town, except for another that caters to high end road bikes in the four digits $ (not for me!!). MOAB built a Smith and Wesson for me that I bought elsewhere and they did a fine job on it. I went back in and bought a Trek for my wife, and Ill probably get a classier commuter bike down the road. The only negative is that since they are the only game in town and Murfreesboro has grown so much, they do get overwhelmed at times. Get there early and beat the rush. They also concentrate heavily on Trek, Specialized, and Gary Fisher. Theres not much else to look at in the store, but they can get other brands. But with their no pressure attitude, if they had a bigger showroom theyd probably have to run me out of there every day ogling at new bikes.
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Allen Howell
I bought a Specialized AWOL Elite from MOAB in the Boro a little over a month ago. The staff was great to work with in helping me get the right bike for what I wanted to do. The sales process was easy, friendly and they know what they are talking about. Today I went in for a tune up after the break in period. The guys took care of it on the spot, mounted some water bottle holders and had me out the door in less than an hour. This is the first bike I have owned as an adult so I needed some education and they were excellent at helping. I would highly recommend anyone to MOAB if you want a good bike.
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Chad Christian
My wife and I came in looking for info on wether it was a good idea to fix our current bikes or buy new and Xavier gave us honest feedback and helped us decide to buy new. We picked a good base line product and he didnt pressure us to break the bank. He answered all my crazy questions so I wouldnt have buyers remorse and even installed the extras we picked out. We will refer MOAB to any and all! Make sure you ask for Xavier! Even though they dont work on commission but he is good people! Thank you!
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Blake Tumbleson
I bought my first serious road bike from MOAB this month. I also bought shoes/pedals, Cateye computer, and biking clothes. Mark and his team are outstanding! Although Ive been road biking for awhile, I had a heavy bike and no knowledge of biking beyond "normal". They answered all of my questions, made recommendations that were best for me (not necessarily them) and I left with a great start. Outstanding personal experience! Highly recommended!
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Paige miller
Way to rock the costumer service, these guys have went above and beyond time and time again for me and my kids junkie lil bikes. I will always go their. I just took a bike I got off Craigslist in the other day and he fixed the brakes right on the spot for free. Can you get any better than that? I know it was a very simple simple fix but still he took time out of his day for us and I just want to acknowledge that.
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wolf zinke
The people working there are incredible nice and very helpful and you notice that they love bikes. The helped me to customize a bike and were very fair in the process. They do not convince you that the products they have are the best but do their best to get you what you want, but also provide a lot of tips and insights in the discussion. Highly recommended place if you love cycling and look for a new bike.
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Seth Hester
This is hands down the best local bicycle shop in the area. The staff is communicative, knowledgable, and has exceptional customer service. The mechanics are efficient and talented, offering service with very little waiting. Its an organized outfit run by guys who love bikes. They have a great selection of brands and products, do quality fitments in house, and give the feeling that they care.