Category: | Cell Phone Store |
Address: | 4326 Kent Rd c, Stow, OH 44224, USA |
Phone: | +1 330-689-4600 |
Site: | att.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
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Sam Purk
Ronnie and Kevin have been the best associates Ive ever met! Both the Chapel Hill store and Phone support had given me the run around for 3 weeks. Ive been in tears, who knew trying to give your business to a company could be so stressful. But the team here at this store have been nothing but professional. They know what they are doing and they will bend over backward to see you smile and clear up any wrong doings. If you plan on switching to AT&T, whether its phone internet or tv, I really recommend coming to this company store on Kent Rd. They are fantastic and deserve the praise!
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Sarah Daugherty
The customer service is horrible. They quote you one price and it will never be that price. I have dates, times, names, badge numbers it doesnt matter they say there is nothing they can do. The person before them quoted you the wrong prices noting they can do. They give you the run around every time. I would never recommend them to anyone!! It seems great till you sign the contract and then you get your bill and its not what you agree to. They then tell you sorry you must pay cancelation fees because youre in a contract. Worst company ever!
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LIBERTY TRANSPORT
Cheaters. They told me i am eligible for tablet it will cost me $1.99 and later I found out that I signed for 2 year contract on tablet data plan that will cost me $10 monthly . Also later I found out that its only 1 gb of data is free for using more i have to pay. I was charged $54 for overused data and THEN found out that only 1 gb is free.. why not tell about these details on time of offering "free tablet".
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Nick Hammerschmidt
Kevin and Ronnie make a great team. They both made my experience switching from T-Mobile a pleasant one. I have NEVER had a bad experience in this store, even before I switched to T-Mobile and now that I am back the service here is always great.
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Jim Brother
The sales and then I had named Phil was very knowledgeable and very helpful. He tried to put a screensaver on my phone and didnt work so he took it off and says we cant help you with that. He wasnt just trying to sell me something for nothing!
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Lee Long
I have to say that I have been to this store many times for many reasons and I have NEVER had a bad trip there! The Staff are knowledgeable and friendly and have always been of great help!
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Chris Clemens
Getting my phone here was simple and the people were very helpful
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Rocco Lombardi
Had a phone problem but took way to long to just replace a phone.
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Cheryl Manson
Great store with very knowledgable staff. Yvette was so helpful!
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Toni Jermont
Very nice and helpful. And there phone plan is nice