Category: | Quilt Shop |
Address: | 1025 S Perry St #101, Castle Rock, CO 80104, USA |
Phone: | +1 720-733-8102 |
Site: | sew-ciety.com |
Rating: | 3.7 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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Janet Ruhl
I took my Serger in on the 27th of May to have it tuned up and repaired. I explained to Carol that I would be out of town, and didnt need it until the 20th of June. I mentioned to her that it needed new knives. She wrote the word "Knives" on the order slip. Here it is the 23rd of June, and when I went to pick it up; first they couldnt find it. Then when they did, they told me that the repair person looked at it and said that it needed Knives. I said, yes, that is what I told Carol when I dropped it off (it even was written on the order slip). Bob the repair man never worked on it nor did he order the knives. I sew for a living, and I needed the machine back to meet my deadlines. While Im not the "Quilter" that frequents this shop, I am certainly a loyal customer. I purchased my Opal 670 from them, and feet, and fabric, etc. Now I am stuck without a repaired machine, and I cannot finish my work. This will not only cost me money, but will prevent me from returning to this place of business.
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Jenny Garland
I wont go back. I dropped off two machines to be serviced - a tune up on my serger and a tune up and button hole lever replacement on my Janome 6600. They charged me $30 for the Janome service for a "bench fee." I asked what that meant and was told it was to "diagnose the problem." Diagnose?! I had written down and told them the problem. Keeping my machine for 2 weeks and charging me $30 to do NOTHING is ridiculous. I understand they may not do Janome replacement parts but expected a tune up at least - not nothing done or not to be charged for zero work. Disappointed.
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A Private User
Id choose Sew-Ciety over large chain stores every time. Their knowledgable staff are always excited to help, whether youre choosing fabric or deciding on a sewing machine. The employees are excited about what they do, which makes the experience enjoyable. The store has a great selection and unbeatable atmosphere.
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Mardee Brosh
Lovely place. Great fabric selection, knowledgeable friendly staff. Just bought a new sewing machine from them and it includes a free 2-hour introductory training session, one on one with me, my machine and their instructor! I am delighted.
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Sandy Blinman
Love the classes, the batik fabric collection and most of all, the friendly, helpful, upbeat wonderful staff!
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Mary Shinners
Huge selection of fabrics, patterns and software! Well worth a visit! Excellent classes.
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Sara Fischer
Great store. Staff is friendly and helpful. Excellent variety of machine embroidery.
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Jeanne Dunk
Very friendly and helpful. Full service for fabric, patterns and classes.
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Linda Woods
Great place for classes. Everyone is helpful !
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Debbi Stamps
Very expensive !