|Address:||2795 Industrial Ln, Broomfield, CO 80020, USA|
|Working:||Closed 5:30–9PM 5:30–9PM 5:30–9PM 12–7PM 8AM–7PM 1–5PM|
Incredibly unpleased. The shop does not respond to phone calls, and their service and refund policies are ridiculous. Called several days ago to get tires, they took a message and promised to call me back. I called back about two hours after I was supposed to have had a phone response, and finally got to talk to someone. They were able to order the tires I needed, but wanted to charge me $100 in advance. Okay, fine. They told me the tires would be in Tuesday (now, today), and that I could bring the bike by then. I call at 4:00pm to confirm that they will be able to get the tires mounted, and am told I will get a callback. I arrive at the shop at 5:30 to get the tires mounted. For a small shop, the owner (who I apparently talked to on the phone) has no memory of me whatsoever. About 10 minutes of waiting later, I finally find out that not only does he not have any memory of me, the tires arent going to be in until tomorrow. He tells me that I can drop the bike off tomorrow evening, and THEN I have to leave the bike with him all day while he gets the tires mounted. I ask him if theres another time I could drop the bike off, so that I can get service the same day. He says Id have to leave the bike with him overnight no matter what, and that Id be hard-pressed to find another shop that would do it same day (an outright lie). I tell him I want to cancel the order, and would like a refund. He tells me hell only be able to refund me $50 of the initial $100 I left with him. Even after I agree to the refund, he claims hes having trouble with the card reader and asks me what I want to do, I tell him that this shop is the very first time ever that I would have to leave a motorcycle overnight for tires, and I want a refund. Finally, after some heel dragging, he finally runs the refund. So, after wasting almost an hour at their shop all in all, Im $50 lighter and I still need tires.
Dumb Founded as a Consignor, We purchased a Consigned Harley, Kevin knew some history of the bike but we feel ripped off due to the fact that the bike always had to be jump started, hes a weasel because he said that he had numerous people who were interested in this bike, but according to the owner he was in aware of this. this bike was to have a new battery as well as other things done at Mayer but after 2 weeks of owning this bike it cost us $5000.00 to repair, Kevin did suggest that we have the tension cam checked which the shown many other problems. My issue is if your mechanics did work on this bike then Kevin would have known these things. When we went to title and license the bike Kevin wrote in the mileage but wrote over a number on the back but put 0 (zero) miles on the front, which had us now jumping through hoops. Very displeased in this shop and the knowledge of this owner as this is his :profession:. No references will ever be given other than our personal experience and the shottiness of the shop.
Our 2002 Yamaha Vino had been in storage for 5 years, and gathered more dust than mileage. Kevin not only tuned everything up, he also rebuilt the carburetor to get the scooter running again. He is friendly and professional. The service charge was very reasonable; we will definitely go back to see Kevin for anything else related to this scooter.
I bought a Yamaha FZ09 from Mayers and have so far had 0 problems with my new bike. The buying process went super smooth from a testride to paperwork and out the door. The guys here are super friendly and make you feel more welcome than at a big motorcycle dealer. Definitely coming back when I need new tires.
Awesome bike shop. Not the largest selection around, but they have what I would consider good quality bikes. Kevin is very knowledgeable and has some very talented mechanics. I wouldnt hesitate to take my bikes here for maintenance, repairs, etc.
While I wasnt able to buy a bike from Kevin, I wish I could have. He was absolutely great. Very friendly and receptive. He will always be my first stop when looking for a bike, accessories, or maintenance!
Amazing place with very helpful people,they always make you feel like family. Ill always recommend this place to anyone looking to buy a motorcycle, get theres fixed, or if they just need parts
Kevin Mayer is very knowledgeable about all types of motorcycles. Very social and friendly. Thoroughly enjoy my visits with him.
Great service and good prices. Kevin was very helpful and I will certainly be a return customer
Kevin and his team are great! They are honest, trustworthy, and passionate.
Kevin is very knowledgeable and keeps things real.