Category: | Motorcycle Rental Agency |
Address: | 4263 Taylor St, San Diego, CA 92110, USA |
Phone: | +1 619-795-1795 |
Site: | cyclevisionsrental.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–3PM |
LE
Leonard Rios
Sad to say that after many years of great service in both parts and service. I could always rely upon their honesty regarding repairs and no use of overlap charging. If they said it needed doing, Well I did it. My last visit was anything but pleasant. I was very displeased with the service provided by one of their new mechanics. In simple words, he attempted to rip me off. I dont blame the service department as a whole, only the new mechanic who lacks integrity. I was told I would be refunded part of the money. later I was told I could no longer use their repair service. I prefer not to be treated as such and politely told them they can keep both their money and their lack of respect for a customer. Good luck. I believe it only fair to admit that I was very vocal when I stated "if im going to get f..... I should at least get a kiss on the cheek first. If this bothered them, then they need to learn to deal with it. It goes with the life style. Rebuttal: Clearly Jesus did not tell you the whole story. First off You did not do all of the work, you forgot the rear brakes. I was not complaining about doing the work. It was the charge for the alleged electrical inspection you allegedly said was done. When in fact you did not spend more than 30 minutes on it. In fact you lied about what you allegedly said it needed. You quoted me 8 hours at $1000.00 to repair. You "Chuy" said the mechanic told you it was a wire break half way up the handle bar. I had the bike fixed by another very reputable shop and it was in fact a break at the connections outside the bars where I suggested it was. Total time 2 hours. To all those who read this.The owners and "Randy" is a great individuals to deal with and I have no problems with anything they ever done before this incident. But, Jesus "Chuy" lied and when confronted tried to double talk his way out. later you called me back, apologized and said you realized you were wrong and told me you were going to refund $100.00. I told you then that the money was not the issue, but your honesty was clearly in question. I wonder if Randy knows the whole truth? Jesus, Dont try to sweep it under the table. You were wrong. Your excuse was that "You were all alone that day" and you really didnt know what the mechanic did. Well like I said keep the money. Integrity is more important. Money I can make. Honesty is very hard to find and a reputation should be protected at all time. Good luck I hope you learn something from this. This is not the first time you have misrepresented facts to turn things your way. Randy and the others, Thanks for all the past service. Sorry my language offended the other young man renting the bikes, but after all, it is a Harley shop and it goes with the territory. I did not know it would offend him so much. Lenny
GE
gentry barnhill
I went to the shop to pick up some shifter for my roadglide as i pull in the parklot I noticed my clutch was going out this has happen before and thought I fix it the day before so I guess while Im here at cycle visions I can ask if they can adjust my clutch for me mybe Im doing something wrong...and i need to get right before my trip to AZ in couple if days well guess the shop owner randy said no problem we take care of you so takes my bike first thing he did was check the clutch and told everything look in order and mybe the bearing is going bad and i my need to replace the 15 dollar part before it locks up on me i ask well how much for the job he told "I dont want to give a bullshit price so do some calculation and the cost is like 300 dollars, I dont know exact number so I said fine go ahead and fix the bike as he is doing the work on bike i said a can you look at a oil leak from transmission to see where it is coming from told me no problem, tells me my bracket to my pipes and transmission where broken and problem thats my leak so go head an fix the problem and why you are there support brackets need a touch of welding to fix them too and he told me it well be no problem I said okay, well shop puts my motorcycle back together and randy takes it on a test ride he comes back immediately and i ask did that fix it he says no we are looking at one more thing. randy walks from the back of the shop asking me "whos working on your bike last ...who ever it was dont let them touch your bike anymore". O wow i ask randy whats wrong with my motorcycle he saids the bolt that holds on the clutch basket assembly was loose and need to be tightened thats what was wrong with my clutch and everything is fix now. said how much for the work he gave me a bill of 500 plus dollars.was I cool with price no but his prices is his prices, did I complain about price no but randy ask me how i feel about it and i told him well the price kind of hurt just little bit but they are your prices and I will pay that.so randy discount price i paid him 400 dollars but randy told me he cant work on my bike anymore because I was not satisfied with his price. well after all that my trip was couple days later and i didnt even make to yuma AZ before my clutch goes out again in middle of the desert for same problem that randy claim to have fix and my last mechanic didnt know what he was doing ...all it needed was red lock tight and 80 lbs of torque to fix it. so spend 400 dollars in your shop and you RANDY tell me not come back to shop because I was not satisfied. my club Brothers and i fixed my motorcycle on the freeway in middle AZ desert for 50 bucks and yes I do still have that oil leak... thanks alot randy for wasting my time my money and for attitude and disrespect
JA
Jan Pocaigue
I had stopped in to Cycle Visions to inquire about handlebar installation. After my conversation with them i knew this was the place to get it done. They are seriously genuine motorcyclists who do outstanding work for an affordable cost instead of trying to empty your pockets. I dropped my motorcycle off in the morning and it was done the same day. They also have a pretty big inventory on just about any accessory that are most commonly found online only. Stop by and you will be suprised and their customer service and knowledge is top knotch. I will definately stop by again in the future. I would highly recommend their service to anyone in the local area.
JI
Jim Hicks
I met Randy Aron at Cycle Visions back in 2001. Best "Luck" I ever had!! I had got hit on my Harley, she sat in a dealership for 3 weeks with no pricing or attention, and they told me maybe you will get your bike in 3 months. Called Randy, he said get your bike over here and "Ill have you back on the road in a week", we may have to wait on new tins though. With an entire New Front End and Chrome Exchanges and adjustments for my cast. I was back Riding my baby in Four Days! Randy and Cycle Visions are my Shop, they have Customized and Built my Engines on all my Harleys since 2001. Great Shop & Personel!!