Creative Futons & Furniture
| Category: | Furniture Store |
| Address: | 3134 University Ave, San Diego, CA 92104, USA |
| Phone: | +1 619-528-8443 |
| Site: | creativefutons.com |
| Rating: | 4 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM |
Location
Photos 1
Reviews 5
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Ron Brooks
I purchase a "top of the line" futon mattress. When I got it home and sat on it it felt like it was alternatively swallowing me or pushing me off the side. When I called the store the owner was very argumentative and unhelpful. Right now I am in the process of trying to get my money back through VISA because the store would not take it back. I had offered to pay the 25% restocking fee and buy the next lower grade (cotton and springs) mattress with the store credit. The owner demanded that I bring it back right away. I dropped everything I was doing and jumped in the car. On the way there she called me and asked why I wasnt there yet. When I told her I lived in the desert she got all kinds of combative, accusative, deceitful and downright uncivil. I brought the mattress back in perfect condition and they refused to refund my money. Dont shop here.
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Travis Roberts
nice prices and friendly helpful service... glad to find a place that sells a variety of mattresses without need to purchase the frame. great store for replacing an old mattress or buying a whole new frame to make a brand new set. much thanks to the store owner who was very knowledgeable about what all the different mattresses are made out of. this store also has a good selection of covers to choose from, both decorative and simple choices avail. thank you creative futons!
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A Private User
I hadnt been in the store for almost 10 years since assisting a friend pick out a mattress for her futon. Went in a couple of weeks ago to find a mattress for my custom Japanese Platform Bed. I hit the jackpot. The staff is fantastic. The owner and I chatted for over an hour like we were long lost friends. I cant wait to see their new location in Hillcrest when it opens.
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Jonathan Vergara
Easy to put together and great customer service! Leslee is the best and helped me pick the right color for my pillows after I chose a dark gray that most likely would not fit the theme of my room. Room is still not done yet but the Futon is legit!!!
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A Private User
They had everything we needed and brought to our home and set it all up! Service and the owner were very helpful!