The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 2629 Foothill Blvd, La Crescenta, CA 91214, USA |
| Phone: | +1 818-957-7555 |
| Site: | theupsstorelocal.com |
| Rating: | 3.3 |
| Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM 10AM–4PM |
Location
Photos 11
Reviews 12
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Ripple Muse
Im on a website where you can sell and buy music gear, much of it is vintage. Depending on who is helping you at this UPS store can be efficient and helpful. but there are 2 clerks that are "very unprofessional" and gives out false info or non at all which makes shipping expensive vintage items very scary and very frustrating. One clerk stays on her cell phone and will not acknowledge you when you do a drop off which is ok but makes you leave with a doubt of proper service. They use the same employees in the Montrose store but its not as bad. Its a good day when these 2 clerks are not there. No other choices in the area and Ive been using this store before the Starbucks was there next door. I finally need to say something after today.
GO
Private User
Went there last week to ship a big package. Guy there is very unfriendly and lazy, first he told me that there is no box big enough for a stroller. After I pointed out a few boxes to him, a woman from the back came and helped, but she was on the phone,while he just stood there doing nothing and listening to her conversation over the phone. Finally I asked him if he could just charge me? Used my debit card, he told I removed it too fast. Used it for the second time l, he said it declined. Paid cash and left. Now my credit card has two charges..on top of the cash I paid. Basically paid $75 for a BOX! As I had a prepaid label! Filed a dispute, NEVER going back there again!
RO
Romin Hawk
Usually my experience has been OK; except for the occasional excessive waiting due to slowness; but, recently, on my last visit, a worker there did not want to give me a receipt. I told him I need to have a receipt, even if the transaction is reflected immediately on amazon, etc. I practically, insisted nearly 7 times and had to say please give me a receipt, and finally, he decided to give me one while telling me its not necessary. Well, its necessary for me. I didnt like that at all. So, Im not going back there again; unless I find out what hours he is not going to be there.
AA
AaronandAlicia Akamine
Having just recently moved to the area with our own home office still in boxes, this particular UPS store has been an answer to prayer. Like all UPS stores they have busy moments and slow moments. Ive never been met with poor customer service, but rather, the contrary, great customer service! Thank you to all the employees for their teamwork and multitasking capabilities.
DI
dijn123
Went there to get a document notarized at 10:11am, on a Wednesday. The business hours are 8:30am to 7pm. The doors are locked. There is one person all the way in the back of the store who shot me a quick glance and decided to ignore me by continuing to move packing materials around. This disregard to help a paying customer is unacceptable. Never going back there again.
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dede vena
I use both the LaCrescenta and the Montrose stores. The stores are clean and have a few office supplies available. I have had great and friendly service at each store. I plan to continuing using my local UPS Store. Thank you!
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A Private User
The service here is a mixed bag. The young lady employee was super nice nd friendly, on the other hand, the young man was very rude, intrusive and beyond cure. We rented a box for a whole year and almost cancle
A
A Private User
Wow that last person is stupid, it says it in the name The UPS Store why would there be Fedex? Retard. Their service is great dont listen to him!
A
A Private User
Lousy service and no Fedex available and all they push is ups which I hate. Would not recommend.How can you be a shipping place with no choices.
A
A Private User
I received prompt, professional service with no hassles. Knowledgeable staff answered all my questions in an efficient manner.
A
A Private User
Unfriendly staff with lots of gimmicks and no service...might as well call it the lousy post office
LU
Luis Orta
closed at 630 when the sign says 7pm and staff just standing around inside.
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