Beast Buffet, L.L.C.
| Category: | Pet Supply Store |
| Address: | 130 10 1/2 St, Monroe, WI 53566, USA |
| Phone: | +1 608-329-5663 |
| Site: | beastbuffetmonroe.com |
| Rating: | 4 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–3PM Closed |
Location
Photos 41
Reviews 5
JO
johnanddeb .sherman
Nice place BUT.... Bought a toy (GoDog) for our little YorkiePoo, as we have bought many there and always had good luck. This particular toy has a design that was not good and small pieces were making him choke just a few minutes after we gave it to him. We called Beast Buffet right away to make them aware that there was an issue with this toy and the girl told us she would let everyone know right away and pull the toy so there would not be any other incidents. She told us to bring it in and they would replace it with a different design and notify GoDog of the issue. We live 45 minutes away so we told her it would be a few days. We made our way with the toy back to Monroe, walked in and were told that they would not take it back and that we would have to call the manufacturer directly. We were told that they could do it but would rather us take care of it instead. The same toys were still out for sale as well so no one ever followed through. This is an issue for us as we specifically patronize this store instead of buying on-line and thought they really cared about pets. It does not seem to be the case if they are still selling something that they know has caused an issue. We have purchased food, treats, toys and other things for our pets and friends pets here but will no longer purchase or recommend this store. Small shops want you to use them instead of ordering on-line where many times its less expensive but offer nothing special with the experience. This is probably the reason that people just order and have things delivered. Shame on this place for turning us and the people we have and would have recommended here to other options over a $7 toy.
SC
Scott Foley
Excellent selection of pet supplies for just about all pets. The employees were very kind and helpful. Will come back again!
KA
Karen Buck
Very Friendly, KNOWLEDGEABLE and Great selection of hard to find animal feed!!!!
DE
Deanna Bonnet
Very knowledgeable and helpful. I would recommend them to everyone.
LO
Lori Vogel
Great service.
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