The UPS Store

Reviews 11

JA

James Mendoza

Ive never experienced this level of incompetence from anyone before now. Shipping from one UPS store to another should be a simple task, but 5 days after I shipped a package and 2 days before it needs to be in San Fransisco I am once again holding the same box in my hands! In response the OWNER chooses to blame the other UPS store, blame UPS its self, and even to claim that there was more that I should have done! In fact, the only one he didnt hold accountable was himself. The only solution this imbecile could concoct was to charge me $120 to ship the package again via 2 day air! I had already paid $32 (which he refused to refund) to ship it the first time, should it cost a customer $152 to cover the mistakes of a single moron in a brown shirt? If by some chance you do not enjoy unprofessional, puerile behavior and actually expect your parcel to be delivered within this century then DO NOT SHIP FROM THIS UPS STORE!

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AN

Angel Sisko

This is by far the best UPS store around! I will drive further out of my way to use this particular UPS store. Alan the owner and his team are always so much more helpful and knowledgable than any other ups store and just a million times better than usps. No matter what everything is cheaper here as they go out of their way to get you the fastest best service for your dollars sometimes saving me upwards of $90 by having me ship to other ups stores for pickup or offering various other options. I find myself shipping more non business items as well because they make it so easy. My friends and relatives love getting care packages and this ups makes it easy and affordable to do. They even offer cheaper packaging options I just cannot overstate how much I appreciate them! I drive from my home in seattle or my office in redmond just to ship here and I highly recommend you do the same!

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JE

Jennifer Jenson

I paid to have a time sensitive package delivered, and 2 weeks later it is still not delivered. Apparently the wrong address was typed in by the employee. After 1 week, my daughter complained of not receiving the package. We went on line and learned that the wrong address was entered; we then corrected the address, or so we thought. The online sight didnt save the apartment number. When we tried to correct the error again, it wouldnt allow any more edits. After several phone calls and employees who couldnt edit the address, my daughter has to drive to the UPS location to retrieve the package. Did I mention, the UPS warehouse is only open when my daughter is working!!!!! Two weeks and she still doesnt have the package and I have yet to resolve this issue.

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AM

Amy Vangemert

This is a great store and they make my life so much easier. Alan is helpful, organized and makes you feel like your his only customer! Janis rocks and is always friendly! Love my neighborhood UPS!

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JA

Jackie Singer

We have been using The UPS Store for our school for years. We love it. They provide us with the security we need where a simple mailbox can not. The staff are always helpful and friendly!

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CA

Cara Larson

I usually use this UPS to drop packages for amazon return but have also shipped with them. There has always been a short line or no line and employees are friendly.

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CH

Cheryl Bills

Ive been going to this UPS Store for years and also have a P.O. Box there. The owner and employees are awesome and the customer service is excellent.

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AU

Autumn Dowling

Quick to answer the phone, unlike a lot of postal service stores these days. Convenient hours of operation, as well as easy location to get to.

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A

A Private User

Excellent service overall, but they do not do passport photos or provide notary services

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HE

Helen Pederslie

Great, friendly, reliable service always. This is the store I depend on!

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NI

Nikole Akers

Friendly, quick, helpful.

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