MAC Cosmetics

Category:	Cosmetics Store
Address:	807 Southcenter Mall, Tukwila, WA 98188, USA
Phone:	+1 206-246-1166
Site:	maccosmetics.com
Rating:	2

Location

Photos 6

Reviews 5

Daria Dolgova

The store has the worst customer service. The only reason Im going in actual store is to talk to professionals and receive an advice. At this time I needed help to choose new color of eye shadow along with buying base, primer and mascara. I made two attempts to ask a question. At first time I was interrupted at the middle of my sentence by the store associate who decided to serve another customer who just walked in. The second time the same associate just left not even listen to me. I asked his information card and he rejected to give it to me even though the information card is property of the store that should be available to any customer. I asked his name and he told "Chris"...not sure if its true. I left and didnt buy anything. The idea of the customer service is that store associate represents the company he/she works in. And not only the company but all those expenses that were made in order to produce a product and earn revenue and now there is this ONE person who stands between customer and product. I felt that 30min of my time were wasted.

A Private User

OMG! Every single girl that works at this store looks so ugly, with make up caked on their faces. Gosh! I dont know what else to say, they havent a brain cell between them, they look bored and tired of dealing with paying customers. They will only do ur eyeshadow demonstration with a $50 min purchase. I could over look most things after all its just a store, but I am blown away by how haggard, old, and ugly these women are. Its MAC a leading and popular makeup brand. I for one am totally put off even buying MAC if wearing it makes me look like these girls. Their Skin is like leather, they simply look like extremely cheap version of real MAC wears. Wannabes! MADE IN CHINA GIRLS. YOU lOOK SO CHEAP what an eye sore!

Katie Livolsi

I had the best customser service here. The girl that was helping me (i dont remember her name she was asain) was so nice. If a lipstick was too dark for me (im extremely pale), shed tell me and help me pick out another one. It didnt feel like buy something And get out like it is at other macs or Macys. Also she kept complimenting me and calling me doll face ECT. Which is something I feel like we need in makeup. Ive never had someone so nice and helpful either here or at sephora. This girl is amazing and I hope She sees this!

Ana Martinez

Me and a friend went in to buy concealer. And a girl went up to us and slammed the drawer and told us we couldnt touch anything. She should have at least politely told us we arent allowed to. Never once has this issue before. Never shopping from here again.

polly tieu

Such a negative environment every time I walk in, always ignored whether store associates are with a customer or not. I usually end up going to the MAC in Nordstrom, they have good service.