Category: | Jeweler |
Address: | 861 S 38th St, Tacoma, WA 98418, USA |
Phone: | +1 253-472-9232 |
Site: | carlson-jewelry.com |
Rating: | 4.2 |
Working: | Closed 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed |
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Jennifer Eatock
I went to this business to have a ring sized I bought on eBay. When I entered the store and went to the counter and explained what I wanted the man behind the counter was snooty and looked at me like I was diseased . He took the ring from me and took it over to his magnifing equipment,looked at it then came back and told me it was not possible to size it due to the setting. He claimed no jeweler could size it without destroying the setting and risking the stones falling out since they were already loose and wiggling around . HE was very condescending and acted like my piece of jewelry was absolutely garbage . After I left I took it to another store and the man told me the reason the stones were loose is because it had been sized down . and sizing it back up would tighten the stones back to where they should be . He did size it and it is perfectly fine and didnt fall apart . in my opinion these people have very little experience with anything thats not a simple prong setting and need to learn how to repaor newer styles . Also not being a jerks would be nice too .
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Andrea Johnson
The Best! Over the years I have taken several family items here for repair or to be re-worked. The prices are fair, and the staff are professional, knowledgeable, and honest. I had a shank repaired, and when the weld gave after less than a year, they held true to guarantee and fixed it again, no hassle. A great experience!
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Kerry Hanchai
Have known the Carlsons all my life. There are no more honest people anywhere! They are professional and artistic. I am stopped all the time and asked about my jewelry. The best place to get one if a kind items made.
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J. Meyers
Very nice work, friendly and knowledgeable. Once of the few places that still does all their work on location. Will use next time I need a repair!