Category: | Sporting Goods Store |
Address: | 2505 S 38th St f, Tacoma, WA 98409, USA |
Phone: | +1 253-474-1747 |
Site: | big5sportinggoods.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM |
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Archangel Renzoku
I come into this store for 1 thing everytime... Size 14W shoes. Hard to find or expensive everywhere... Except here. Shoes 14+ are usually on sale price (for me, usually under $30)... while the same shoes elsewhere could be $60-140. So I always leave happy. This particular location has a skilled multi-tasking Shoe department fellow on the weekends. He was very courteous and able to help me even though he had 5 other customers to help. He was able to keep all the conversations in his head on-track for every guest and would go to the back with 3 or 4 orders and come out with 6-7 pairs of shoes and able to drop each pair off to their respective customers. A real fine example of multitasking. I wish I could remember his name cuz hes awesome. Keep up the great work, fella.
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James Baines
Me and my wife are business owners. We are also minorities so whenever we go to stores we watch for how people treat us. We purchased a item for our kid for Xmas. After our kid opened it we noticed that the manual was missing and some other items. We called big 5 and talked to the manager named Greg. He was super nice and told us bring it in and he would take care of it. We brought it in and he was SUPER professional and SUPER courteous to our needs.
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A Private User
My experiences have been positive until today. Ive bought at least 7 pair of the fake UGG boots for myself and as gifts to family members. the last pair are about a year old, but are used as house slippers, worn a few hours a night, never worn outside. one boot separated from the upper to the sole on the side. the store would not replace or discount. pour quality, bad customer service. Ill not shop there, and will discourage others from shopping there.
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A Private User
The people here are extremely rude! Weve gone in multiple times because we thought it was just one or two people, but its not. Every sales person that we have talked to was rude and very unhelpful. If they are out of a sale item, they dont offer to find it at another store like most other places will do. Well be making the drive to a different sporting goods store from now on.
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james widner
Decent place, a little crowded and they dont always have everything you will need but I find more items here than REI or other sports stores .. the prices are better than many other places and if they dont have what youre looking for they will tell you where you can find it (competitor).
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A Private User
Best sports store in town in my opinion. My experiences have always been very positive. Their customer service may not be the best, but is far better than that of nearby places and I feel they genuinely want to help me out. Big 5 is always my first stop.
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Ricardo Alejandre
I purchased paintballs and when i opened the box the paintballs where old and i tried to return them but they said i cant replace or return them because its "amunition" and it was
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Courtney Jarmon
Good prices. The store is messy and cluttered. Also they are not very well stocked. The staff is nice enough but not very helpful.
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Amanda Jones
Nice friendly employees a little slow at the registers this day but I was in a hurry anyways.
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Nick Cherpeski
Great for things you didnt know you needed, at a price thats hard to beat.
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Tamasha Robertson
Great staff. Excited to use my eclipse viewing glasses.
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Eyung Gov
Its ok. Typical sports place. Prices are fair
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Brian Babcock
Decent selection with good shoe prices
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KC Kremer
Love the prices, shoes, and Employees.
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doug n pauline L
great prices, friendly employees
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Eric Gaynes
Had exactly what I needed!
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Kris K.
Anthony was very helpful.
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Tim Harms
Great service!
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Derek Galindo
Its so good