Rite Aid

Category:	Pharmacy
Address:	17220 Redmond Way Northeast, Redmond, WA 98052, USA
Phone:	+1 425-883-1516
Site:	locations.riteaid.com
Rating:	2.2
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 12

Reviews 15

poCoShaun Smith

Prejudice Manager Dave should be demoted! Me & my wife visited this store 7/15/17 to purchase a cane because i am disabled due to back problems. Canes were priced at $26.99 but he refused to honor that and said only certain canes were $26.99. After arguing with him over the price i told him to just scan it if he did not believe me. He did and the price was $26.99 like i had stated. He then power tripped and walked over to the display of canes and removed the 75% off and told me that now no one including myself would get the discount since i proved him wrong. I dont know if he is prejudice of people of color or if he is just bipolar, He has no business working in customer service , let alone as a manager! This store has lost my business forever and the long term effects of losing good customers is irreversible. I will be contacting Corporate this week to plead my case. Shame on you Rite Aid, looks like your hiring process needs to be overhauled.

Laura Akers

This is most about the pharmacy. Inevitably, regardless of when I tell them Ill arive to pick up my refills, they are never ready. Today, I called in my prescriptions at 4:28. I was told she was going right to work on them. At 5:14, I got text messages saying my prescriptions were ready. When my husband tried to pick them up at 5:23 (nine minutes after the text messages), he was told they werent ready. On top of this, most of the staff in the pharmacy seems not to care...at all. About anything. Except for the one woman who seems to be support staff who treats you like theres something wrong with you when youre frustrated that your meds arent ready or arent in stock (not that theyd call you and let you know that before you leave the house to pick them up). I get that the requirements associated with pharmacies are complicated and time-consuming. But there is no way it should take an HOUR to fill two commonly dispensed medications.

Brian Beckham

Dont use this pharmacy. Theyre not organized and after well over a year of trying to give them the benefit of the doubt they always mess up the same way, if you drop off a new prescription youre told itll be ready on Day X by time Y, except it isnt. At least theyre predictable. If its a normal drug they stock then youll wait 15-30 minutes for it. If its a specialty drug youre likely going to wait another 2 days (or more) while they do what they should have in the first place. This happens exactly the same to both myself and my girlfriend. On my last visit when I got irate over it another customer was there waiting because of this as well. The store itself is... old. Bad florescent lighting, dirty floors, strange smell, poorly stocked items, mediocre customer service, etc. Ive stuck with this store for so long because it is very close to where I live but I dont think I can deal with this anymore.

Irene Fridman

Just moved to the area and stopped in after hitting up Safeway. Its ok content wise. Found some stuff I needed, and even some I didnt as it has more than what your average pharmacy does on the East Coast. Hence the 2 extra stars. Heres why I would have only given it 1 star had I not already stopped in. A couple weeks after stopping in I called the Pharmacy with regards to transferring my prescriptions from my old CVS Pharmacy in PA. I never got to know... Called about 4 times. Three times nobody answered the phone and I got kicked back into the automated menu 2-3 times per call. Final call someone answered and put me on hold... for an hour. I hung up and called another pharmacy. If this is how they treat potential customers I shudder to think what would happen once you do maintain your prescriptions with them. :-(

Jamaru Peri

My two little sisters went in the Rite Aid store to get some art supplies and the manager called the cops on them just because they are black. When the cops got there they already knew that the manager was in the wrong. My sister works in the area and the cop knew that, they was embarrassed for coming out there and also ashamed of the manager. And to make it so bad the manager still tried to get them banned from the store! The cops just laughed at him and told my sisters to have a good day. When will people realize that we are all humans who have to share this planet in this vast universe...

Andrea Still

Rite Aid has my business, but that doesnt mean I trust them or like them. I always double check my families Rxs to make sure they are correct. Have had a random large purple pill sitting in my bottle of white capsules, theyve lost hard copies and then found days later (the most frustrating), lazy staff has told me they left something that would of taken 2 secs for the next person because they were almost off??? I do have to say there are some really kind pharmacy assistants who do remember my name. Thank you, thats why I come back!

Stephanie Slendebroek

I went in to get my prescription and the young girl behind the counter was super rude! I was asking her what the prompts were for on the keypad and she told me to read what it was saying. She didnt even try to help explain it. Very rude and snotty attitude. Will not be returning because my last interaction with them wasnt very good either. Apparently its hard to give good customer service.... sad!

Mike Odd

People are still great but Management aka Dave cannot seem to figure out he should keep my brands stocked. After about a year of shopping for the exact same cigarettes, etc, it seems like its not too much to ask to not have to wait weeks and even months for the truck to bring it. Taking my business elsewhere.

Anna Pekarskiy

This is for the pharmacy! The pharmacy staff at this Rite Aid location is probably the worst service you could ever get! I have had 3 separate occasions when picking up my prescription where the pharmacy staff was very rude and complete opposite of helpful. Taking my prescriptions to another pharmacy!!!

Walter Wilson

Pick up my prescriptions from the pharmacy so this is a review for that department only. Fast drop off and pickup, same day in the majority of instances. They have not tried to sell my anything and they are always cheerful.

Ranee Apple

Went in for a couple of things while waiting for a hair cut. Not impressed at all. No customer service. A couple employees give great customer service. But not all.

Skyler Gonsalves

Good location! If you dont find what you need there is a Bartell Drug store across the street

Gregory Wurzel

Has most common items. Not best place for greeting cards. Have not used the pharmacy.

Porter C

Counter girl = worthless, clueless. Pharmacists = slow, slow, slow.

A Private User

Very nice staff!