Kirkland Bicycle

Category:	Bicycle Store
Address:	208 Kirkland Ave, Kirkland, WA 98033, USA
Phone:	+1 425-828-3800
Site:	kirklandbikes.com
Rating:	4.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 10AM–4PM

Location

Photos 30

Reviews 13

Robin Angotti

This is my favorite bike shop in the Puget Sound area. The staff are knowledgeable, helpful and dont try to oversell. They strive to match the right product for the buyer. I always get the feeling that they really want you to be happy with what you are buying. Other bike shops in Seattle have made me feel stupid because I didnt know the right terminology or they didnt think I was "fit" enough. Hmm, maybe that was why I was buying a bike? One day, I had a problem that I couldnt solve on my own and a friend recommend Kirkland bike. After my experience in Seattle, I was leery of even going in a LBS. I was glad I went. Not only did they solve my problem, they did it for a reasonable cost and made me feel like a valued customer. At Kirkland Bicycles, I have only been treated respectfully. They have never laughed or made fun of me if I didnt know the correct term. They even taught me how to do maintenance on my mountain bike and because of the great customer service, Kirkland Bicycles is now my go to shop for all my bike needs.

Francis Calasan

Terrible experience. I purchased a pair of cycling shoes for my wife, not knowing which cleats were needed for her classes. I was told by the salesgirl that I can bring it back if needed. I later found out that it was indeed the wrong type of shoe. Being from Canada, I drove over 2hrs back to refund the item. This is where a different salesman tells me that the item was on clearance and that it is final sale. Nowhere on the box was a sales price, nor was there anything stamped on the receipt saying that they were on special or final sale. I explained this to him and he replies "sell it on pinkbike". This is the exact type of poor attitude that puts me off from buying from local bike stores. I try to support these small businesses, but these shoes were on "special" for $119, but the exact shoe is $79 online!! This is why I expected them to be regular price and refundable. He would not even issue a store credit! I frequent the area and you have now lost a customer. Ill tell all my cycling clubmates to steer far away as well.

John Juge

Kirkland Bicycle is a fantastic bike shop. Their selection is excellent and their prices are reasonable (except on clothing). But where they shine is their helpful and knowlagble staff. Josh the owner seems to have a talent for picking some of the best employees I have ever run into in a bike shop. Aaron will give you a professional fit that will make your bike feel like it was made just for you, Matt the lead mechanic is a magician when it come to "that wierd vibration or noise" that no one else can detect, and all the rest are eager to please, remember your name, and go out of their way to make sure your experiance was as good as it could be. They are the only shop I take my bikes to, and unless Josh sells it and everyone gets fired, it will remain the only shop for me.

Jeremiah Mahler

These guys are fast and they always find a fix. I found a loose spoke on my bike on a Sunday before a ride. I went down to Kirkland Bicycle and they had it all fixed within in 15 minutes. They even noticed that my derailleur was slightly out of alignment so they fixed that too. Another time I broke the bolt on my crank so I went down here to get a replacement. They guy had to dig through their boxes of hardware, but he didnt give up, and he found one that worked. And the prices are always reasonable too. This is definitely my favorite shop in the Seattle area.

Michelle Shelton

I just moved to the Downtown Kirkand area and asked around for a good bike shop with good mechanics and Kirkland Bycycle came highly recommended by long time locals! THANK YOU TO GARRETT & JOE who provided excellent, knowledgable and thorough service getting my road bike back into shape!! They took the time to go over all my questions and expedited the service and finished my bike early!!! They went above and beyond and am so happy to have a new shop with great mechanics!! THANK YOU GARRETT & JOE & KIRKLAND BYCYCLE!!!!!

peggi skjelset

We were at the counter ready to purchase a bike. We had been waiting patiently. When the next employee was available, he ignored us, looked past us, walked around us to help the next young lady in line. I assumed we were next because she was behind us, but if she had been waiting longer, we would have been fine waiting if the employee had been nice enough to acknowledge us since we were right in front of him. It was like we were invisible. We just walked out. I would give no stars if possible.

A Private User

One of the best bicycle shops Ive ever been to. Since moving here from the east coast I was really struggling trying to find a good bicycle shop. Aaron (easy name for me to remember) was incredible helpful, skilled and knowledgeable. He has a great eye for finding and solving problems quickly and accurately. Their labor is a little on the expensive side, but it was done VERY well. They also have a bunch of odd-ball parts on hand which is great for getting back on the road quickly.

joe joe

I had an issue similar to and earlier review. Service was horrible. Young group of guys working could be the issue. When I finally got service, Guy at the desk was almost uncertain of how to answer my questions... just talked under his breath with uncertainty looking at his co workers. But hey could be the fact that I was trying to buy parts for a 2000$ canondale rush and not a 7000$ Santa cruz... who knows.

Giancarlo Dalle Angelini

I called all over the place looking for a Rockshocks DU bushing on a Sunday. Most places didnt have one in stock or werent open. Kirkland bike had a bunch, AND I didnt have to explain what the part was on the phone, the tech/shop worker just new. Huge plus. Also they have a shop dog, and are within walking distance to Taco Del Mar. Pretty good experience, Id recommend it.

A Private User

Aaron back in the shop helped me out several times over the last few days. His service and professionalism has made me a huge fan of the shop. I felt like I was spending time with knowledgable friend. He provided several options to help me make a few decisions without any pressure. I will be taking all my shop work to him in the future

John Rangel

Kirkland Bicycle is a great bike shop catering more to the racer and mountain bike crowd than the commuter crowd judging from the accessories they carry. The staff is super helpful which is good since they are my local shop. I wish they had more than cannondale bikes, but I plan to try out their service department next.

Marissa Kapfhammer

Santa Cruz dealer, just good to know! They are very good. Standard + bike shop, very nice, recognize you when you come in! Small town, but relatively large store with a good selection, or very happy to order things for you. Overall, good experience, good service and very nice staff

westcoastgopro

This is what a bike shop is all about!!! I know that when I drop my bike off that it will come back to me ready to tackle another trip to Whistler or some other Northwest trail. With a selection of bikes from mild to wild they are sure to have a bike that is just right for you.