Toys"R"Us

Reviews 45

A

A Private User

I will NEVER shop at Toys "R" Us again! I placed an online order to be picked up the store when their website showed that the items were available in that store. One hour later, they cancelled it saying that the items were unavailable. They sent me a nice email explaining that my account wont be charged, but lo and behold, the transaction is already pending on my account, which has decreased my available balance. They said that it will take 24-48 hours for it to be released back to my account, which is absolutely UNACCEPTABLE as they are the ones who cant fulfill the order and now they are holding my money and making ME wait to be able to use it towards something else! With it being a few days before Christmas, I really cant wait 24-48 hours for those funds to be available again to me. I guess, to them since Im just a lowly little consumer, they dont seem to think customer service is important for their bottom line. Well, with 5 children, theyve lost out on thousands of dollars from my family over my entire lifetime of shopping with them as well as any and everyone I will tell about their stupid practices so they can avoid shopping there as well. I would give them zero stars if I could.

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CH

Chelsea Gray

I took my 9 y/o here for his bday and we had a blast carefully picking out toys and trying out bikes in the isle. Yes, theyll still let you do that if youre chill and respectful about it. They give you a free crown and balloon when you go in on your bday, and send you pretty decent bday coupons and discounts if you sign up for their loyalty reward cards. The staff was present, friendly and young. Fun times. ♪I dont wanna grow up, cuz baby if I did, I wouldnt be a Toys"R"Us kid! ♫

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E.

E.J. Sennett

Big selection great sales! They do price matching! I camped out all night for a hatchimal the week before xmas and the manager was nice enough to let us in a little early after being out in the cold all night! During the christmas shopping season they extend the store hours till 2am which us really nice! Also right next to micheals and walmart.

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DI

diy security gear

Some Seahawks and The United States Marines did a toys for tots event today. Players were especially gracious and the Marine who was probably young enough to be my son was as impressive as anyone I have ever met. Sorry sniper david. I think this young marine has you squared away. Just dont shoot me while Im out riding my new horse.

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DA

Daniel Betancourt

I have never had any issues at this Toys R Us. It rarely ever gets crowded and almost always has what I am looking for. Most of the displays are in good condition. The staff have been very helpful each time I visit. The parking area / shopping center it is in feels kind of forgotten though.

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TO

Tony McAleer

Everything ends in $xxx9.99. Very expensive but a large range. Cheaper at Walmart 100 yards away but not the broad array. Service is friendly but sparse and got a free pool worm with purchase over $50. Overall a little pricey but better choices. Parking is near the door.

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LO

Lorne Grant

Im a truck driver, so filling special requests for 7 yr old son is quite the challenge. Not only did this store have what he wanted but I was surprised by the selection of up to date merchandise too. I was greeted with a smile coming in and out.

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CA

Casey Greenlee

The best I ever had at Toys R Us. The workers helped me and the boys find the Nerf Guns and the Teller had the greatest attitude and support you could ask for. Thank You Toys R Us for giving the boys and I a great day.

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A

A Private User

This is a good sized Toys R Us but that is if you know what youre looking for. The service isnt great so good luck trying to find anything. It is a good size though, so chances are they have it if its a new toy.

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OL

Oliver Chico

Staff here has always been good to me and my kids, clean facility, well spaced isles. Pricing leaves little to be desired, but thats nothing new with toys r us. And they do price match which is a huge plus.

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NA

Natalie Williams

Toys R Us is a childhood favorite. I will have to say it seems sad to me the store seems to be on the decline. It hasnt really changed with the times. They need to make it a little nicer inside.

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KA

kayla Atkinson

This store is great if you like being treated less than human, not being able to find someone to help you, high prices and the rummaged through dirty feeling to your shopping experience

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AM

Amber Kim

Called in advance to ask if they had gate check bags. Person on the phone confirmed yes. After driving 30 minutes I get to the store and now they informed me they dont carry them.

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SU

Susan Funk

Probably unfair to ask someone who doesnt really like toys but I lived through it. Not intolerable like I imagine Christmas time would be so thumbs up for an August experience.

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KI

Kimberly Webb

The clothes for kids are very limited at this store. It seems dirty to me although I cant put my finger on it. The check out person Cece was awesome.

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KA

Katelin Taylor

The toys are very well stocked and so are most accessories (bikes, beds, etc), but there werent a lot of clothing options or they needed to restock.

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AN

Angel Valdivia

Encuentras todo lo necesario para los niños y más

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JO

Joe Mayesky

Fair selection of water toys and lots of Legos. Also a good place to go to buy small to medium sized drone aircraft.

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CO

Cole Croley

Great toy store. Staff is always helpful. Lego selection is low. They dont seem to get the new sets quickly.

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BR

Bryan Glasel

Very solid selection of several different types of toys. Definitely worth checking out if you have a kiddo.

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BO

Bob Tuley

We always seem to find good stuff here but the store needs a major update and better service.

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KE

Kevin Hennagin

Wow a huge selections of toys of all kinds to choice from. The place was clean and organize.

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BT

Bts Fan

Is their funko toys My child wants the book of life funko Manolo a lot HELPP MMEEE!!!

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PA

Paul Sonier

Very nice Toys R Us; probably the cleanest Ive ever been in! Checkout is slow.

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LU

Lucas Bakkestuen

Typically not a great experience there. Cashiers are slower and not super helpful.

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KA

katie H

Just like any other Toys R Us. The sound system for the music is pretty crappy lol

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AH

Ahmed Elayan

always use shopsavvy for pricematch from Toys R Us .. same as any other TRS ;-D

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AN

Andrew Crabtree

Slow lines and staff seem to careless. but Great toy Selection and sales

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AF

Afoua Amegadze

EVERY TIME WE GO TO "SAMS CLUB", MY SON SEES "TOYS "R" US!

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WE

wendy McCrite

Every customer service person was very nice and helpful.

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AL

Ali Whitaker

Diverse selection for most items involving children.

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TR

Tracy Blaschka

The clerk and other employees made an awesome job

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RE

Regine Smith

Its OK. Friendliness of staff is a hit and miss.

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CH

Chris Ekins

Good very easy to access from Everett Mall way

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WI

Will Somsak

Really nice staff and great selection of toys!

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TY

tyler pickrell

Usually find great deals but needs a remodel

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JO

Jon Bailey

Awesome plAce for presents for my grandkids.

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DO

Donyel Hussey

Lots of toys and kids stuff to choose from

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JE

Jean Haimalas

Loved looking at all of the toys and games

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JA

Jason Chudy

Good enough. Not too big. Standard TRU.

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SK

SKRIBBLA Tha Reaper

Lots of options for toys to get your kids

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RE

Rebecca DeMessemaker

This store even has great baby clothes.

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CE

Cece Conrad

Staff is awesome price matching welcomed

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NI

Nick Mimikos

They do their best to take care of you.

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KE

Kelly Moore

Pricey, yet they have a large selection

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