Toys"R"Us
| Category: | Toy Store |
| Address: | 18601 Alderwood Mall Blvd, Lynnwood, WA 98037, USA |
| Phone: | +1 425-771-4748 |
| Site: | stores.toysrus.com |
| Rating: | 3.8 |
| Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
Location
Photos 100
Reviews 46
LA
Lauren Griffiths
We purchased a 16 inch girls barbie bike here along with the warranty and other things about a year ago. Recently my daughters bike was ran over and had a bent front tire frame. We had a warranty but of course when it came time I could not find the information pertaining to the warranty so I called the store to see if they could look it up for me. The employee I spoke with was super nice and told me that the date range was too far back for her access so she transferred me to the store manager. Darby, the store manager spoke to me and did everything he could, along with the gal next to him to try and find our order. We had no luck finding the information we were looking for but Darby went above and beyond to ensure our problem was resolved! I without a doubt will be back for new purchases because if him! Thank you Darby, you not only put a smile back on my daughters face but your caring and patient attitude put a smile on mine as well and I really appreciate the time you spent not only on the phone with me, and in person but more so, focused on customer service and being so helpful and understanding! I wish there were more people out there like you!! Again, Darby, you are amazing and I hope your company knows and appreciates you like your customers do! :)
MI
Miss H
Rude & unhelpful. My daughter and I were waiting in line after selecting what we wanted to purchase. We waited in line for about 5 mins. When an employee allowed 2 people to cut in front of us not even acknowledging us. We only had 1 item! I decided that I didnt need to spend my money there and we left. Ill never go back again. Its one of the messiest stores Ive been to, I might add.
JA
Jay Solivan
This is where you go to look at the toys your kids want and then order online at lower price and no tax. Nobody knows what they have in the store. I was looking for spinners last week the girl told me they didn’t have any. I found it myself since I had the app and it said they had some. If I owned stocks in these sorry stores I would be asking for some CEOs resignation.
SA
Saff Michael
Feels like a slowly dying relic of a bygone age but you wish it didnt have to end like this. :( Prices are too high, nothing particularly new or innovative to make you excited to take your kid there. Wish there was a way to save this unique experience from childhood without taking out a loan to buy some Legos.
AI
Aimee Mellich
Pretty disappointed that used to be the spot sure has changed over the years the employees are nice if you can find them we went there for one of four different items my son saw advertised and they did not have one of them we left pretty disappointed
DA
David Dixon
This store in particular looked pretty dirty. It probably needs to be remodeled some. It also felt like they couldnt fill the store properly and keep it stocked. However, they have a good selection of toys, which may be the most important thing.
NA
Natalie Williams
Good selection and decent prices. Toys R Us needs a major makeover to stay in business. It looks the same today as it did in 1990 when I was a kid. They need to make it more modern, add fun characters to outside as my 8 year old said.
KI
Kileona Manzano
Gave 3 stars because as soon as we walked in the door we were hit with an awful smell. Smelled like one of the workers needed a shower bad. Im not trying to disrespect, just saying someone should tell that person cause it was putrid.
DA
David Keogh
Kids absolutely love this place. But I do need to leave my wallet at home next time. If you dont splurge on the kids, youll end up splurging yourself on some of their massive nerf selection
KI
Kit Fox
One of the few Toys R Us left in the area. Its a nice store; big and with a good selection. Its old though and could use a remodel, and some of the prices are a bit too high.
KA
kannan sadasivam
Pretty huge place with lot off toys. Well that sounds like any toys r us. The staff here are very helpful and especially good to kiss. I like they way they organise the store
FR
Fred Lin
玩具齊全，價錢不一定比其他綜合賣場便宜，工作人員態度親切
JO
Josh Fetveit
Your typical Toys "R" Us. Huge selection but the building/floors/parking lot feel old. I do hate how you enter on one side of the building and have to exit the other.
BA
banna person
Theres a funky smell and in some places smells like poop and the bathrooms are so gross I dont think people clean it other than that great place awesome gifts/toys
AN
Anna Houlne
Average toys r us had the things that you would find at most any toys r us. Staff was helpful and they have a couple ride on machines in the front of store.
AN
Antolii
класний персонал чисто гарно дорого но воно те коштує
KA
Kat Sykes
Pretty good sized store. Courteous staff. Now has a "Claires" store inside the Toys R Us. Free parking. Close to Alderwood mall.
TI
Tim YN Chu
As some already mentioned, this one can use some remodeling to bring back a modern look. It looks very old and disorganized.
ST
stacie estay
Store is always very disorganized and dirty. Lines are never too long and they do have good clearance if u can find it
SE
Seattle.North Shikosha
HORRIBLE STORE!!! THIS STORE IS LAYED OUT TERRIBLY!!! CANT FIND A DAMN THING. MERCHANDISE SELECTION IS ATROCIOUS!!
RA
Randye Barsotti
Returned a childs toy that was missing a small piece of the items that make it work. Returned with out a hick up.
KA
Kate Policani
Store is small and old. Items arent easy to find or well-arranged. Parking lot is covered with trash and gum.
A
A Private User
They have a lot of great toys to choose from! My kids love coming here. It could def. use a remodel though.
SH
Sharyl Johansen
Love having an actual toy store to go to. There are any other around. The store is kind of dated though.
MA
mace windu
Theres a good selection of toys. Only problem I have is that it seems they rarely restock the shelves.
MA
Mark Arnold
Felt kind of dirty and old but they did make it easy to return an item I bought a week earlier.
LA
Launi Harrell
Even though my neice went a little nuts with excitement- the staff was great the whole time
CO
Collin Miller
It could be more organized and less messy and could use a couple more price check stations.
DE
Delwin Inness
Great place to buy items they also price match...must show price. Friendly staff
NI
Nicole Armour
Always has what I want in stock, helpful staff but usually a line to check out.
BR
Brian Smith
The only thing that has changed at this place since I was a kid is the toys.
BI
Bill Strunk
Looks quite old on the outside, but it has plenty of great things inside.
JE
Jeff Stockamp
A little difficult to get to and somewhat disorganized inside.
BR
Brian Wieland
Sales tags often not displayed, limited stock on some items.
DA
Daniel Yune
Good selection, but not the most active and helpful staff.
SA
Sam Choy
Merchandise a bit dated compared to other ToysRUs stores.
BR
Brett Martin
Big store, good selection, kind of a funky layout though.
MA
Marian Marr
Easy to find items and sraff available and helpful
RO
Rob B
They have the toys, and thats enough for me.
BI
Bill Walty
Everything you need to make your kids happy
RA
Ravil
Huge selection of toys and all kid stuff.
TE
Terry Dell
This location is old, worn down and messy.
YO
Yonas Debesai
Ive cose evreting
JI
Jim Loran
Very helpful and knowledgeable employees
KA
kavita Singh
One stop shop for all kind of toys.....
RO
Ronald Duvall
Great selection of toys.friendly staff.
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