Category: | Furniture Rental Service |
Address: | 505 SE Everett Mall Way Ste 5, Everett, WA 98208, USA |
Phone: | +1 425-355-9635 |
Site: | locations.rentacenter.com |
Rating: | 3.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
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Trey Wolfe
I recently rented a electric washer/gas dryer set. We received a electric washer and waited almost a month for the gas dryer. Then we were overbilled and when we went into the store to make a payment, they were somewhat like bill collectors (very rude). Again this month, I was called regarding payment and told the man I wiould call the next day. He was very courteous and is the only ethinic person working there... great customer service skills. I just called again the man answered the phone harrassing me about payment even though I made arrangements with the guy the day before. Do they talk to each other at this store? I kept saying to this man, "I just want to make a payment. Do you want my money or not?" I am only doing this temporarily until next month when I purchase my own. I would never rent from them again. Unbelievable that a company based on sales would treat customers so poorly. Learn some skills people... you are not bill collectors!
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Rhonda Delapena
Ive been a customer at this particular Rent-A-Center for many years. I just did recent business with them and their customer service is impeccable. They have always done whatever they could to work with me in hard times and hard situations where I had to be days or two late on a payment. I just want to say a great big thank you to all the employees at this Rent-A-Center expecially Ben, you guys have been the greatest thanks. I would recommend them to anyone.
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Abel Shaw
I always have great experiences with this store, especially Tim. The staff here are very good at what they do and would highly recommend them!
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tam gooch
Ben is terrible. Staff knows nothing and the call every morning at 8th 10 days prior to due date. Stalkers not happy at all