Category: | Florist |
Address: | 1645 140th Ave NE B4, Bellevue, WA 98005, USA |
Phone: | +1 425-746-6560 |
Site: | fintouchflorist.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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A Private User
My husband purchased flowers for me for Valentines Day through Telaflora. For some reason Telaflora must think Finishing Touch is competent at their job and have good customer service. Well, they would be wrong, very wrong. I received a call from the delivery guy, but missed the phone call. He did not leave a message so I had no idea who had called. I called the number back but no one answered. He called again later, I could not answer and again left no message. My husband got home and was confused as to why I had not gotten my flowers. At that point I put two and two together and realized that the man calling was probably trying to deliver the flowers. My husband called the number and the delivery man answered this time. My husband communicated that he had given Telaflora an alternate number, if they could not reach me on my phone to deliver the flowers. The delivery man became agitated and stated to my husband that he was over this whole thing, he had made an effort to reach us to deliver the flowers and had already taken them back to the store and wasnt coming back and then in the middle of my husband trying to ask him a question he hung up on him. My husband was livid to say the least! He tried to call the guy back, but he did not answer. The shop sent Telaflora a message later that night confirming they had delivered the flowers. The next morning he called Telaflora, explained what happened and they credited our account luckily with no questions. Then later in the afternoon Finishing Touch showed up at my door with flowers, mind you, not the flowers my husband had ordered and tried to pass them off as the flowers and blaming Telaflora for the whole mix up. I informed the delivery guy of the situation that had taken place the day before. He continued to blame Telaflora and would not take responsibility for the horrible customer service of one of his employees. Unreal- will never use Telaflora or Finishing Touches!!!!!!!
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A Private User
I do not understand how this florist has such good reviews. I received a gift from teleflora that was made by finishing touch. The first arrangement that was received looked totally different than what was online. It also had no drainage. Anyone who has kept plants know how important drainage is. They said they would send a new "dish garden" that had sufficient drainage. The second one i received was an easter basket. The plants were in a plastic tray and the soil was sopping. I noticed about 1 day later tha the plant was infested by fungus gnats. They infested my others plants at work. I brought all of my plants home from work and replanted them to get rid of the gnats. They ended up infesting almost all of my plants. Its been months, Ive tried everything and I cannot get rid of the gnats. Do not order from them unless you want to spend time and money replanting, throwing plants out, etc. Ive probably spent $50 so far. If they wouldve sent what was ordered in the first place, none of this wouldve happened. Good luck to anyone who orders plants from here.
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A Private User
I love this flower shop and here is the number of reasons. The flowers are allways fresh and gorgeous ! Delivery is very fast and professional! Prices are much better in comparance to other flower shops and online brokers! Very creative and individualize approach to every order-idea I gave them. I hvae been ordering flowers from this shop for over 2 years now, and planning to continue to do so in the future. I also planning to use them for my upcoming wedding and other big celebrations as well as everyday ocasions! Once again , Love this flower shop, the attention, dedication and appreciation thats why I v been such a loyal client to this establishment. highly recomend !!!
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A Private User
I love that they dont do cookie cutter arrangements. I called Finishing Touch to have flowers delivered to a friend in downtown Bellevue (poor girl, it was her bday weekend and she was down with the flu). I left the design in their capable hands, giving them a budget inclusive of delivery. The lady who took my order was very nice, very helpful and said that shed be sure to include some cherry blossoms as they are in season and would make the design pop. The flowers were STUNNING (friend sent me a photo, and they were, indeed gorgeous.)
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Cynthia Jin
I have used Finishing touch florist of Bellevue on multiple occasions. First time they created beautiful arrangement for my mothers birthday and delivered it same day. She called to tell me how beautiful and fresh the flowers were. She loved them! Another time I used them last week for event we had at my work. They created twelve centerpieces for us and i received multiple compliment on the quality of flowers and design. Bottom line if you are looking for quality florist in Bellevue I would definitely recommend Finishing Touch Florist.
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A Private User
I live on the East Coast and was looking for a local florist in the Seattle area to deliver flowers to my mother who lives in Lynnwood. Finishing Touch did a superb job - the flowers were delivered the same day and they did exactly what I told them. It was fast, easy and quite affordable. Also the flowers lasted for more than two weeks. I was very satisfied with the experience.
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A Private User
Sue recently did the flower arrangements for our wedding. Her prices are reasonable, and she does a wonderful job. She is so energetic, remembers your name, and is very clear when communicating with you to get your order correct. We got many compliments on the flowers at our wedding, and we will continue to use Sue and Finishing Touch florist! Highly recommended!!!!!
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two feetitis
Ive ordered many bouquets for my wife (from here) on her special occasions, & compared to other bouquets she gets theses are always larger, more fragrant, & live longer. I always give the florist full artistic license, & have never been disappointed!
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A Private User
I was very impressed with the quality of their service and the flowers! They did exactly what I asked for, and delivered it on time. I am definitely going back!
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Paulomi Desai
Just amazing in every way! Beautiful flower arrangement and very dedicated caring service and was delivered same day with a smile!
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A Private User
This florist has always done a great job for me. I recommend using them nice quality and good service.
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Pamela Payne
They really care! Sue was so nice and took my order and made what I wanted happen! Great Shop.
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Sergey Letuchiy
My favorite store! Really excellent service on time! I recommended all of you!!
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Will Heaton
Nice people and always the freshest and most unique arrangements
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Julia Händel
Beautiful flower arrangement, perfect service and great prices!
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Kevin Hanson
Just talked to Sue, very honest and reasonable prices..
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Daniel Won
Always so friendly and helpful
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Nina Kireeva
thank you!