The UPS Store

Category:	Shipping and Mailing Service
Address:	4 Weems Ln, Winchester, VA 22601, USA
Phone:	+1 540-662-3339
Site:	theupsstorelocal.com
Rating:	3.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 9

Reviews 11

Ronald W Beales

Terrible experience with this store, the store manager, and the owner. My unsealed package was accepted for transportation - contents known to store employee - and I added insurance in the amount of $500. My package was destroyed on transit and, several weeks later after I did all the sleuthing, I was told the contents could not be shipped out of Virginia via UPS. The store manager called me a liar - but no one asked me what was in the wine carton (duh!) - I wish that had been made known to me prior to my losing out on my $500 shipment home. I could go on and on but I wont. My recommendation is to avoid this location at all costs. I have given the store several opportunities to correct this wrong but this falls upon deaf ears. Shame, shame, shame.

Mercia de Melo

I carefully packaged and sent via UPS a box with dishes and clothes for my son who lives in Colorado. Along the way the box must have fallen or mishandled. During my visit with him I opened the box and took photos, of the broken dishes. Upon returning, I went to the store in Winchester and talked to them about what had happened. I received an email from Leighanne and she took care of everything and there was no hassle. I trully appreciated the great customer care. I now can replace all the broken dishes! Thank you!

Monica King

Great store with extremely helpful employees. I was in line behind an elderly lady who was using a cane. She pulled out her cellphone in order to get more information for what I assumed was a shipping address and she realized that her phone was dead. The UPS guy, Jordan, grabbed a charger from the back and set her up at a desk so that her phone could charge and she could sit down to fill out the information. Its so nice to see employees going the extra mile like this for customers! Great job Jordan!!!

Punkdesignercat

I would like to thank the woman in charge of handling passports for this wonderful review because she made it possible quick and easy for me to get my passport and ever since I now have a better outlook on this place because that meant a great deal to me and I am very happy and pleased with my experience, it was also quick and easy to do my passport photo as well and got a lot accomplished in just an hour!

naod mekuria

Its really horrible customer service, one of the Clark her name is Sara Pacheco the way to threat customers like her own slave. I am so dis appointed with her, she dont even know how to write. To be honest she is suppose to be janitor instead of Clark.

Thomas Pryor

Place is a joke. Dirty, dark and the staff is not trust worthy or even polite. I would recommend not ever going to this place and I wouldnt send my worst enemy here. I am way more willing to drive to fed ex or even across town to USPS. Buyer beware

Dan Bostick

They advertise as a notary but refused to notarize legal documents. And sent me to a different establishment that doesnt advertise as a notary who couldnt notarize because thats not their job.

Thomas Neville

Great store. Quick knowledgable service. I ship a lot through work and this is my go-to place. Thanks for the great service from these guys and I highly recommend them.

Ryan Fowler-Hughes

This place is a joke. I ordered a package overnight and got it five days later.

Joyce Chandler

I use this store all the time they are very helpful and nice. Thank you

Benjamin Brown

Great service is jb