Nova Certified Autos

Category:	Used Car Dealer
Address:	6557 Commerce Ct, Warrenton, VA 20187, USA
Phone:	+1 540-216-7123
Site:	novacertifiedautos.com
Rating:	4.3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–4PM

Location

Photos 4

Reviews 8

nappyrc

It would take far to many words to describe my experience; however i will try to give you the short story. We bought the car with a warranty, and a broken head unit meaning no heat or radio in the middle of winter but as a pregnant woman i was desperate for a running vehicle to get me to my appointments and so i could take my boyfriend to work. we took the car to their shop and they kept it for four days but they said they got the wrong head unit and needed the car for another one or two days, something i couldnt do because i had a doctor appointment the next day. so after getting the car and having it a day or two we found out the radiator was broken something at the time they claimed to not know about. they fixed the head unit and radiator, after having the car for four days. And now i have a car that does not start. Come to find out through the wonderful use of the internet, and thing handy dandy little device that reads codes off the car, they replaced the radiator cap, meaning they knew about a radiator problem, and that there was a safety recall for airbags on this vehicle which at the moment has yet to be determined on wether or not they fixed. There is also a code reading cylinder 3 misfire, that had at some point been deleted because there is not check engine light, had the car not stopped running i would not have known about it. When we called and notified the dealership they said that their mechanic knew about an injection problem, but had forgotten about it, and had to take the battery out when they replaced the radiator and that is why the code was deleted, however as some may know you dont take out the battery to fix a radiator. And now they say they will fix cylinder 3 but that the problem with time will effect cylinder 4, 5 and 6 and that they will not fix that. they also said that if i want it fixed i have to pay to have it towed to them. which is something i cannot afford since i now have car insurance and a car payment on a car i cannot drive. i dont know how or when i will get the car fixed, but i can promise you i will never buy a car through them again. We have caught them red handed with their lies multiple times so far, and i dont even care anymore, i just need a working car, something i believe they are unable to provided. please do yourself a favor, do not go to them. If it looks too good to be true, it is. We have contacted the Attorney Generals office and a complaint is in process and i have contacted an attorney. I hope that they can help.

Catlett Construction

My mom has purchased several vehicles here, so when I decided that I wanted to improve my credit and get a new car This is the first place I came to. They have very reasonably priced cars and I found one I liked, and they worked very hard to get me into it even with my credit issues! So happy thank you so much!

Brandon M. Liller

We traveled about 2 1/2 hours to buy a van. Ali was nice, and helpful. Van was great. Just as described. Nothing hidden. Ill check with then in future should I need another vehicle.

Michael Matsos

Nice selection. Family owned. They price aggressively so your not overpaying but leave your low balls at home they are professionals. I recommend buying from this dealership.

Jeffery Jones

Thank you so much. You stood by your words WHEN OTHERS SAID NO YOU GUYS SAID YES. Will recommend. Fahad and Lawrence are great. Thank you thank you.

Troy Nicholson

Great people thank you so much. I love my new R350. FAHAD and max were great. Will recommend to my family and friends.

Adrian G

Great customer service. Tell them Adrian sent you they will give you a sweeet deal...

Justin Pace

Great people to work with. Love my 2008 Acura TL. Thank you