Category: | Home Goods Store |
Address: | 24630 Dulles Landing Dr, Sterling, VA 20166, USA |
Phone: | +1 571-349-3410 |
Site: | homegoods.com |
Rating: | 3.8 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–10PM 9:30AM–10PM 11AM–8PM |
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Brittany Lewis
The store itself usually has a great selection and is fairly clean- Id rate the location a 3/4. Unfortunately today (Aug 13, 2015) there was a horrible female manager with dark hair, pretty tall, who was just AWFUL. So mean-hearted, zero compassion, and rude. I was shopping alone with my 2 daughters (16 months and 6 years) and I desperately needed to use a restroom. Frightened to leave my children outside unattended, I brought in my shopping cart. I had completely forgotten about the $6 package of rags in the bottom of my basket under where the baby was sitting. This manager also came in to use the restroom while I was in a stall. All I heard was someone speaking loudly to my oldest little girl, so I quickly finished and walked out. The manager was yelling at her to leave the bathroom because carts werent allowed. First off, there were not signs saying a cart wasnt allowed, second, do not yell at a child let alone ask them to leave where their mother set them, and third- try some empathy. Where was I going to set a 16month old? There wasnt a baby seat or changing table in the restroom. She was angry about the hand towels and I apologized saying I had forgotten them in the cart in my rush to use the restroom, and should have left them outside. I giggled trying to diffuse the situation and said, and what do you do with the baby in the restroom, she wont stand patiently at my feet. I wish! And the woman said, well you take the baby out of the cart and figure it out, in a harsh and condensending tone. I said, so I have to bring in my own stroller then? To which she then ignored my kids and I and went into a stall. I left without making my purchase or finishing shopping. I was so angry and upset. I frequent that store biweekly, sometimes weekly, I love their products! But I will not be going back with that manager at that store. Ill find another location. My daughter was scared saying that a stranger wanted her to leave with baby sissy- that was enough for me.
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Sunny C
Overall I think this is a great place to buy home goods because of the price and quality of the product; however, the service needs to be improved. I never write reviews but I cant believe how rude the management there was. I was there on a day they were updating the store, while I was looking at a product, one of the managers was giving orders to a staff manager and push right by me without any type of acknowledgment or an "excuse me". I wasnt offended because I just assume she was probably busy. But this happen again in a different section but this time she almost knock me down. I understand it was probably a busy day but as a manger you need to set an example for your employees, but I refuse to spend money at a please where I am treated rudely and feel unwelcome.
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Marissa Randolph
This location is actually one of the better HomeGoods/TJ Maxx combos Ive been to. The only problem I had was the lady that rung me up. Indian lady with light green/blueish (maybe grayish) eyes. Threw my receipt at me. Not sure what her problem was but, she desperately NEEDS better people skills.
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Amanda Pawson
I have not had a bad experience here yet! The staff doesnt really know where their inventory is, but I wilt it slide since the girl seemed new. The line moves quickly and I like the automated system telling you which register to proceed to. They really do have awesome deals and steals!!!
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ryan smith
The customer service is fairly good! They could be a bit more welcoming and more patient with customers. Although they have some employees that stand out and are surpurb with greeting and helping customers! Overall I thoroughly enjoy shopping here!
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C Hogan
It is bright and airy. The merchandise is tidy and appealing. The manager, Katherine, was on the floor the whole time we were in the store greeting customers and new employees. The check out worked quickly and efficiently. I will be back.
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Veronica Duggan
This store needs new management. I love Home Goods & TJ Maxx but shopping here is unbareable. I live 5 minutes away but drive to the Fair Lakes Home Goods to shop, totally worth the drive. Hope they can make the right changes soon.
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Jessie Lee
Nice store never had a problem here and the location is very convenient. The cashiers are very friendly and the fact that it is combined with Home Goods is amazing. Love this store.
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Stacy Burr
This is a great store, but the TJ Maxx part is smaller than most stand alone TJ Maxx locations. The location itself is conveniently located close to other great stores as well.
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Patti Burns
Anyways a great place to browse for potential clothes and goods. It can be hit or miss on the home goods side depending on how full the shelves are.
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Lori Morsell
This is a TJ Maxx/HomeGoods combo. The TJ Maxx side is very nice and well stocked. However, the HomeGoods side is bare. I was very disappointed.
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Alex Kaczmarek
Well laid out, not as much selection as the Ashburn store and Im not a fan of the TJ max being connected but very happy to have it close by.
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Jagadish Malol
good customer service. TJ maxx and homegoods are both under the same roof unlike my other location where they are both independent stores.
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Stanling Castillo
Excelente precios y muy buena calidad de los productos.
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Mike S
Come on. Its T. J. Maxx. What else can be said? This one is better because its clean and attached to HomeGoods.
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Helene Johnson
There are always great finds. It is a combo store which means one stop for clothing and household items.
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Sylvia Harrow
Most excellent pair of stores! Theyve got things nicely displayed and they keep up with the apprarance!
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shikha chaturvedi
My two favorite shops in one big shop. Nothing can beat this. Great prices for quality products.
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Jon K
TJ has wide selections on brand names. Home has just about anything on to fill your nest.
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Torki Zughaibi
I dont know how I havent known about homegoods until recently. Love this place.
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Rodrigo del Carpio Peñares
No hablan español
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Madhava Madireddy
Not much selection other than clothing compare to other TJmaxx I visited
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Paul Aubin
Prices werent the best, seemed disorganized with a small selection.
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Craig Mosier
Conveniently attached to a Home Goods, usually neat and organized.
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Ben Brown
Well, its a tj maxx. Inexpensive clothes options. Spa stuff, etc.
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Matthew Stoll
Good deals but not the best selection compared to other stores
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Juana Portela
Today is Sunday, July 17, 2016 and this store smells sooo bad
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Jessica Donatello
Very clean and organized. Lots of items to choose from.
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Khalil Askaryar
It is combined in one place so the selection is limited
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Heba Kurdy
Good place to find some elegant good price home decor.
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Nancy Stitt
Clean, good selection, easy to get to and park.
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pankaj galhotra
best place to shop home designs and decorations.
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Kimberly Henriquez
Great selection! Clean and organized store.
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Hardikkumar Chandi
Love this place, always you find something..
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Laura Kucaric
Cleanest tj Maxx around; great selection
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Kevin Scott
Inexpensive clothing thats in fashion
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Rachel Kennedy
Awesome deals and lots of neat stuuf
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Seonghoon Jeon
Great selections and super kind!!!
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Jason R.
Very informative & helpful staff.
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Kelly Eyer
Great finds at a reasonable price
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Shobha Janumala
Great places for shopping
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Viqar Aslam
Great customer service
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German Vargas
Great new location
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Ravi Acharya
Good collection.
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Saeed Boor Boor
Nice deals!
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Noman Akhtar
Love it
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Jelisa Jones
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