Category: | Soccer Store |
Address: | 6230 Rolling Rd # I, Springfield, VA 22152, USA |
Phone: | +1 703-866-4625 |
Site: | rockvillesoccer.com |
Rating: | 4.4 |
Working: | 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10AM–6PM 11AM–4PM |
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Erick Reyes-Villa Aviles
I would rate this store 0 stars if I could. DO NOT GO HERE unless you want to be treated like dirt.. The store is being run by a bunch of teenagers who know nothing about managing a business and they treat customers as if they dont want them to ever come back...after spending over 30 min in their store I was not approached once to be asked if I needed any help.... after choosing what I needed I paid for a jersey and decided to pay an additional $30 to get the name and number printed on the back...yes I paid a total of $106.... After waiting another 15 min for the print/stamp, I was told by one of the sales associates to keep it on a hanger so that the new fresh print/stamp would not crease....of course, like most people I do not carry hangers with me so I kindly asked if I could have one...I assumed since I just spent over $100 in their store it would be reasonable to ask....the sales associate kindly handed me one....on my way out I was stopped by one of the young inexperienced owners and was told in a very unprofessional way that I could not take the hanger... he literally said "Hangers are Money"..... I was literally in shock.... he told me to wait a few minutes for the stamp to dry and handed me a plastic bag....after waiting a few minutes I did not want to risk ruining the shirt so I asked If I could buy the hanger from him...he just stared at me like I was stupid and he said NO.......I have managed many businesses and I am a business owner myself and I would never treat a customer like I was treated today....The main reason I am writing this review is that the stamp did crease after being folded in the bag....Now I have to give a creased shirt as a birthday gift to my nephew!! Thanks a lot Springfield Soccer!! You do not deserve any of my business and hopefully people will realize that you do not deserve to stay in business any longer!
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A Private User
After unsuccessfully trying to find a pair of soccer cleats for our 10-yr old daughter at Modells, Dicks etc we decided to try Springfield Soccer. Our daughter did find a pair that fit although she had some reservations about them. My wife asked about their return policy and was told they do not refunds cash/credit, but will give you store credit if they didnt work out. Our daughter then wore the cleats at one practice and did not like the way they fit. When we tried to return/exchange the shoes, the manager informed us since they were worn once, they would not exchange the shoes since they could no longer be sold as new. He could give us a "large discount" on another pair of shoes. We asked what the discount amount was and he replied, "30%". The only other review Ive seen on the store says "why not go somewhere that actually cares about the customers?" Turns out Modells, Dicks etc seem to care more about the customer than this small business. By comparison, we returned a pair of once worn swimming goggles that didnt fit well to Modells with no problem. The shoes are in pristine condition with only small marks on the plastic sole/cleats. Apparently that reduced their value 70%. Wow. I was very surprised to say the least. We have 3 children under 11 playing soccer. Springfield Soccer will not get any of our business ever again and we will be sharing this story with all the parents on all 3 of the teams they play on every season from here on out. If you find yourself in this store in any circumstance, be sure you have no doubts whatsoever before purchasing.
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Sandra Lopez
La mejor tienda en el area al que no le guste que no venga y ya no es necesario poner en mal las personas por que te caigan mal springfield soccer tiene todo lo que en otras tiendas no se encuentra es la mejor tienda en el area el servicio es al 100 y sin esperar mucho te atienden rapido yo le doy un millon de estreyas
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Jennifer Rawlins
WE LOVE SPRINGFIELD SOCCER!!! The staff is super knowledgeable and very friendly. They have been so helpful over the years with both of my travel soccer players. I HIGHLY recommend you go there for all your soccer needs, regardless of the level of play. The big box stores know nothing about the sport or the equipment. And having the right equipment makes a difference. They know their stuff and they will help you find what is best for your player, not just try to sell you the most expensive item.
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Paula Raymond-Trafton
Weve had good experiences at Springfield Soccer. For example, I took my three kids in the night before the fall all-star tournament. I knew theyd be busy, and we were prepared to be patient. But true to form, they had plenty of staff on hand. We got the goalie gloves and shin guards we needed and were on our way in TEN MINUTES. Theyre always well stocked, their staff are friendly and knowledgeable, and they dont try to steer us to the expensive stuff. Its a great shop.
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Ben Glass
They have a great selection of soccer gear and always seem to have an interesting "for sale" rack that you can sometimes find some real gems on! They have a fair return policy and no, you shouldnt think that you can wear your new shoes to a practice and return them for a full refund. Their selection of shoes is much broader than what you would see in a big box sports store and of course, their employees are soccer knowledgeable. We are happy we discovered them.
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Jon Setliff
Staff was very helpful in assisting us find a soccer ball for my daughter whos just starting soccer. She didnt like any of the balls they had on display (very particular to the color choice) and they blew air into other balls that she could choose from. They have lots of cleats to choose from, ranging from kids to adults. Plus, a lot of club gear and national team kits. Ill definitely be back when we need something else for soccer.
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Keith Neil
Place is a Joke. They have no clue about soccer equipment or shoes and I cant believe they have customers. People must be desperate to go there and I am reading the reviews and seems like they are the relatives or his wife is giving them 5 starts. The worst thing was they are bad mouthing other soccer stores and they dont see themselves to be the worst. I NEVER GO THERE
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A Private User
I like this store. I dont know if I got lucky or what, but I needed some turf shoes (women) and have some foot issues. I ended up leaving the store with three pair of leather shoes (nike and puma). I only paid $30 each for them! It was a success for me, and now I wont need to buy shoes for years. The people were helpful and polite.
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David French
The people here actually play soccer know the cleats and unlike many sports stores can actually tell you about the gear and what is best for you. I have been to dicks and last time I went there they just guided me to their most expensive shoes. Also their prices here are great. Overall a great store love shopping here
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Richard Coleman
Best Service Ever! Edrian is the BEST! I am a very nervous buyer when it comes to shoes, but he recommended a great pair that was even on sale. I bought them and I really love them. Ask for him, hes great. Everyone is, but hes my new favorite salesman.