Nataraj Books Inc

Category:	Book Store
Address:	7967 Twist Ln, Springfield, VA 22153, USA
Phone:	+1 703-455-4996
Site:	natarajbooks.com
Rating:	1.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 10AM–2PM Closed

Location

Photos 2

Reviews 10

Anita Pomilio

My experience is strikingly similar to the gentleman who provided a review here. It also was through Barnes and Noble. Didnt know my order wasnt going to from B&N themselves. Order was placed on 12/28, confirmation showed that it was supposed to ship on 12/31. So far, NOTHING, not even a shipping confirmation with tracking information! Emailed them about this on 1/8, saying Ive not received anything. Got a response, asking to confirm the shipping information. Did that, and asked for information on carrier (who), when the book was shipped. Got response saying tracking information ..is not yet available as your order is likely (likely????) being transferred to a warehouse closer to you...dont hesitate to contact me again in several days and I will be happy to provide the tracking number to you - total crap! That is stonewalling. My debit card has been charged for this as of 12/31. B&N marketplace is no help whatsoever, because they turned the order over to these losers. As the other reviewer said, B&N shouldve checked their history. F rating with BBB. I guess unless youre ordering stuff about/from India - which apparently is what their main business is - youre stuck with lousy customer service and questionable business practices. Hell will freeze over at least a couple of times before I order anything online with B&N again. If theyre willing to partner with a company as unreliable as this, it explains why B&N is sucking wind. Ive been told[by B&N] to wait until at LEAST 1/19 before I can contact them about getting a refund if the order hasnt been received by then. The book I ordered is out of stock on a number of other websites - suspect that this place cant get the book, either and are hoping to snag a copy within the timeframe of 4-14 business days (from when???).

Calendar Calendar

Do not do business with this company! I ordered a book for my sons girlfriend for Christmas through Barnes and Noble on December 11th. Barnes and Noble uses this company as one of their sellers. When I purchased the book I was given a delivery date of December 22nd. I received an email on December 14th that my order had shipped but no tracking number was provided by the seller. My order did not arrive until the day after Christmas, December 26th. On the package the shipping label showed 2 day priority mail. Really how can that be that my order shipped on December 14th with 2 day priority shipping but did not arrive until December 26th??? I live in South Carolina and the stores address is in Virginia. I contacted Barnes and Noble by email and was told to contact the seller directly for shipping information. The email provided to me by Barnes and Noble was not a valid email when I tried to email them. Moral of the story poor business practices by both companies. I will be going to my bank to dispute the transaction.

A Private User

I was looking for a couple of Indian films on Amazon and saw that Nataraj Books was selling them for 5 and 8 dollars respectively on their Amazon marketplace store. I thought Id save myself the cost of shipping and just go to the store, since its only about half an hour from my home. Alas, I would have been better off buying online. First, the store is a disaster, just piles of stuff everywhere and dust clouds a-billowing. I cant believe the Fire Marshall hasnt caught wind of this. Second, nothing is priced, and apparently thats because youre expected to haggle. The clerk asked for $12 for each movie. When I said that Id seen them for much less on his own Amazon store, he lowered the price to $10. I did leave with my movies, but feeling like a sucker. Id have gotten them for less online, even including shipping. Assume youll be paying a hefty convenience charge for anything you buy in this store, especially if you arent an experienced haggler.

Jose Fernandez

Bought a book for my daughter from Abes Book which was fullfilled by Natara J Books. Book was suppose to ship next day, I paid for expedited shipping. Didnt ship until 5 days later and the item shipped email didnt have a tracking number. I tried calling the book store but the girl who answered apparently couldnt speak without using the word "like" every other word said; we dont have that information because its done through a warehouse. Awful service, I still dont have the book and my daughter goes back to school today. Abes Books should evaluate who they allow to fullfill the order purchased on their website.....AWFUL EXPERIENCE WILL NEVER BUY HERE AGAIN

Marc Horton

Order a book through Barnes and Nobels marketplace and your company. It has been the worst experience I have had with an online purchase. I waited over 2 weeks on delivery to an address 15 mins away from their store, no book, which was supposedly sent on 12/10/2014. I emailed you and filed a dispute with PayPal and was sent a bogus UPS number on 12/24. TWO WEEKS for UPS delivery to an address 20 miles away! The item I ordered was a xmas gift for my retired mother and had to make other arrangements at great expense. DO I BACKGROUND CHECK - they have an F with the BBB for similar tactics. Read other reviews on the internet - Bad business!

Nick Hudson

I wish I had read the Google reviews before ordering books through them via Amazon. I order a four volume set of the Mahabharata. I received only one. Their email responses were slow, unhelpful, and frankly insulting. They refused to return my money until I sent the one volume back, I did, following their instructions which did not tell me I need to pay for a tracking number. I foolishly did not, and consequently am out a hundred dollars. This is by far the worst customer experience I have ever had and I have not even mentioned how the book arrived rather late and partially damaged. Atrocious in every respect.

Brez

They are also known as Mediaoutletdeal (followed by certain numbers) in various online stores such as Biblio, abebooks, Barnes & Noble, etc. Nataraj Books is among the worst online sellers I have ever come across. They lie about when an order is shipped, need to be threatened to respond to a customer complaint, and will take nearly a month to get anything delivered (assuming it arrives at all). How they are still in business is beyond me and I can only hope these fraudsters are dealt with some day.

The Lowe Family

DO NOT USE THIS COMPANY - please do not make the mistake we and many other have - we are trying to warn you - the order site clearly states - shipped same day or next - email sent saying item is shipped - no tracking available - when item does not arrive a tracking number is given - and item was shipped 12 days after email states it was shipped - rude communications - absolutely terrible business

Rodney Rowland

Ordered a book and paid for it via PayPal. They sent me a tracking number for the book and it never arrived. Called back, they said they were shipping it again. they provided a tracking number and its no good either. Now Im going to have to contact PayPal to get a refund. Horrible customer service and their warehouse obviously is horrible as well. Do not do business with this store.

a dil

Ordered a book through barnes and noble. Never got a tracking number and never recieved a shipment. Gave me bogus tracking number. I am filing for the charge with my bank for fraud! they said if the transaction as done with in 60 days I can dispute the charge and get my money back. Do not buy from her or barnes and noble market place.