Schewel Furniture Company

Reviews 4

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Crystal Hight

I purchased furniture from them a little over a year ago and have nothing but trouble since. I was advised when I purchased the sectional, ottoman, and swivel chair that the items were covered with a lifetime warranty that covered wear and tear anything defected in the items itself. I specifically asked if that included cigarettes burns or pet stains and I was advised by the salesperson it was. Well about 6 months after my purchase I contacted them concerning a burn in the ottoman, I was informed that it was not covered and it could not fix. Needless to say I was upset. Well I contacted them again today and advised them the main custions on the section were sagging (the second time by the way) and needed to order a replacement. I was then informed that my so called warranty was over and theyc ould not be replaced. The only thing still in warranty was the stain portion. Well who cares about a stain when the cushion is sagging. I am very upset with this company and will never do business with them. You would think after spending almost 3000 on furniture the least they could do was honor what they said.

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Crystal H Terry

I bought a living room suite and paid it off 2 years ago. We have a few stains on the couch that need to be cleaned and I called today just to see if my stain protection warranty would cover it, and it does!!! This is such a great service! Will definitely be looking to purchase with them again.

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Melanie Barger

Pam is the best. ..this is the 2nd time she has helped us in finding what we needed

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Sam Weiss

The people here are very nice and they try to work with you the best they can.

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