SEPHORA inside JCPenney

Reviews 5

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casey epperly

I was VERY disappointed when I went to sephora to get my prom makeup done. I had the store manager named lindsey and she was very rude. I showed her a picture of a very light mauve eyeshadow look and she did absolutely terrible; everything was unblended and she had loads of black eyeshadow under my eye and in the corner. The picture had NO black eyeshadow in it. When I asked her to fix it, she was very rude and raised her voice with me and said "im confused because youre showing me this and im doing that and youre saying its not want you want, so I need to know what you want". She ended up taking it all off and I asked if she could just do a brown look. She literally put a skin colored eyeshadow on and asked if it was okay and at that point I was over her and I was just ready to go home and take it all off. Also, they are not allowed to put lashes on for you and I asked if I could just buy the lashes and apply them at home but she ended up putting them on my eyes for me and the way she did it was very uncomfortable. I paid and then left, went home and took it all off and did it myself. Once again, I am very disappointed with the service I received from this woman. I am a VIB member with over 800 sephora points so I was very hurt by the service I received. I will never be getting my makeup done by them again.

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Erika Hurt

They have the products Im looking for and the staff is very friendly and helpful. The only con is that the store is considered a part of JCpenny and if you purchase a gift card from here and use it online, you cant return the product in store.

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Cindy King

Went there a couple weeks ago and didnt want to leave. So much makeup, so little time. Will definitely be a favorite place to go on a regular basis

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Jess Rotzi

Love the store, and my besties was thrilled at the bday gift that they give you

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Amanda Garrett

Store does not exist. Kiosk inside JCPenney ONLY.

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