Category: | Used Car Dealer |
Address: | 3141 Peters Creek Rd, Roanoke, VA 24019, USA |
Phone: | +1 540-527-1900 |
Site: | jdbyrider.com |
Rating: | 4.5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed |
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Robert Ferrell
You will get screwed! Point Blank PERIOD. If you wanna pay $15,000 for a $4,000 car you need to rush Here!!!! And heaven forbid if something is wrong with it Ive had my vehicle in the shop 10+ times in a 14 month period. 50 fee after 50 fee.... Plus time I didnt have the car and had to ride a bus or cab to work! 2 engines replaced, all rotors and calipers replaced. Front axles replaced. When I say replaced I mean "refurbished" Hun can bearing, wheel bearings and now Im about to send it in to look at my tranny.. Fml!! Save yourself and dont even consider this a place to send your friend or family member, Id send an enemy instead
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Mann
The worst possible place to get a car from. The Management is unprofessional and very rude. One of the employees hung up on me and had the nerve to say my phone disconnected. Then the manager not once apologized for her actions just ignored it and pretty much brushed it off because apparently I was being unreasonable . However I had just been hung up on so how would you respond ? DO Not Buy a car from them,it will be the worse decision of your life. J.D. Byrider is a franchise so there is no one to hold the manager accountable for his team/himself for their actions. BUYERS BEWARE!!
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Brittany Goff
Awesome customer service! I would definitely recommend them to anyone who is in the market for a car. They helped me and my fiancé so much, and got us in a vehicle we LOVE with a payment we can afford! We tried other dealerships that were willing to help us, but couldnt seem to understand that we needed a vehicle that we could afford! Very very satisfied with Our purchase and everyone just seemed so willing to want to help us! I suggest anyone should try them, they are thorough here and will do anything they can for you.
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Mindy Tawney
Mr. Ratcliff (Peters Creek ((Roanoke)) ) was absolutely fantastic! He went over and beyond helping me find a car that was affordable for my growing family. He gave me several options to choose from and left the choice totally up to me based on what I felt I could afford. He was extremely down to earth and totally helpful for someone like myself who doesnt know much about buying a new car. He explained everything thoroughly and easy for me to understand. I wouldnt go anywhere else!
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robyn levesy
I had a great experience when purchasing my car. Everyone was so friendly and compassionate. The process was easy with no hassles. I know a lot of people have had problems in the past with JD Byrider but that is the past. If you have credit issues you should should try them. Im so happy I did. Service department is awesome for any of your needs. Oil changes, inspection etc. I have been with them since December ando it has been a great experience!!
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Phil Worley
I wouldnt recommend buying a vehicle from here. These people are very unprofessional and hard to work with if something would happen like a disability to where one cant work and cant make a payment on time. They will tell you to go beg for money if you have to. They dont care about you or what you went through and they will tell you that you need to pay them or they with take your vehicle and take you to court.
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Lonnieface
Went yesterday just to look at cars and everyone was SO nice/helpful. I felt no pressure to make a purchase or to make any decisions that day, but still ended up leaving with a newer car! I couldnt be MORE pleased with my experience. Richard Ratcliff and his team are such nice people! Not once did I feel like I was being taken advantage of. I definitely recommend coming to him and getting a car!
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Randall Scott
Very friendly and helpful service. They were flexible to meeting with me on my schedule and helped me get a decent price. Im very appreciative of them making sure it all fit my budget instead of just moving things to get me a car I could never afford. They made sure all my questions were extremely patient with us even when they were tired and at the end of their day
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Jasmine Williams
This place was absolutely the best. They take care of you and look more at your budget than your credit score. The 36 month/36,000 warranty truly helps and Dick was the person I worked with and he was absolutely awesome as well as other memebers of the staff. Id recommend this place to anyone looking for a place that truly looks out for you.
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khadijah Perry
I had major issues with car when I purchased it, but when I took it back to have it serviced, the serviced every single issue. They serviced issues that were not even covered under the warranty, and they did this at no cost. So I just cant say enough good things about them.I fully recommend them.
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Austin Vaden
They were absolutely wonderful to me.. Bob was my sales rep, and he was very detailed and persistent. He was able to get me in a car, although it wasnt what I wanted.. I was able to fall in love with the one that I qualified for. I would definitely recommend going to see them!
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Brittany Pettus
This was a great experience for me and my husband. They helped me get a safe car for my child thats on the way and worked with me when a lot of other dealerships wouldnt. Thank you so much Alyssa Brown for everything you did for us and being very friendly and understanding.
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Angela Mays
Friendly staff Robert Middaugh was very friendly an seemed to be really happy to be able to get me in a new car an when I needed work done in it Michelle was very pleasant an got my car in an got my car back the next morning thank you for getting me back on the road.
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Carla Compton
Just had my oil changed. The lady at the service desk was very friendly. Service was quick. Very pleasant experience! Just had warranty work done on my car. Keith kept me informed and was great to work with. Another very pleasant experience!
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Patricia Jennings
We went in for some repairs for our car, service was great. Keith, Michelle, and Aaron explain everything before and after this team is very knowledgeable. I would recommend them compared to other mechanics and the prices are a lot cheaper
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Courtney Butler
Fantastic place. I would recommend people going there, especially those who have bad or no credit and they help you build that up. And the people who work there are nice, respectful, explain things well, and work with you.
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Kaye Hacker
Keith and crew are awesome in repairs. Ive been satisfied with the work that has been done on my SUV every time I had to take it there. Hes honest and trustworthy. I have recommended JD to my friends.
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Beth Snider
They worked fast to get you in a car. It to where you feel rushed but quickly. I think total I was there for only 2-3 hours before I was driving away. They work with you so you can get into a car.
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Michael Craiger
I probably have a higher income than most that walk through their door but was denied and they act like it was an outside decision when it was clearly the general mgr.. Go to drive time.
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TERRY MESSERICH
J.D. Byrider turned my frown upside down! I went in feeling unsure and walked out with a fantastic new-to-me car. The process was quick and efficient. Bob was a great advocate!
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Anthony Gibbs
Im from Texas. I Have a JD Byrider car. I had a fuel pump go out on my way to Philly. The GM here took care of the repairs and towing for me with no problems. Thanks Darrell!