Unique Auto Sales

Category:	Used Car Dealer
Address:	5350 Midlothian Turnpike, Richmond, VA 23225, USA
Phone:	+1 804-231-4464
Site:	uniqueas.com
Rating:	1.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed Closed

Location

Photos 6

Reviews 8

A Private User

Went to look at a car and found that they bought this car from an auction for $6000 but yet had it on the lot for $13995. They did not even detail it and the overall condition was poor. There was a hole in the rear bumper, the leather seats were stained a blackish color and the carpets were stained. This car had several dents and they did not have the remote for the car. When asked about the remote, Will said to get one on Ebay. Considering they bought this car a week earlier for such little and they are ripping people off on the price, atleast give a remote, clean the darn thing and put on new tires. I understand they are catering to people with financial issues but please dont rip people off. My wife even went in to get a rep and Will was dealing with a customer on financing the exact vehicle we were looking at and my wife said, "oh the car is sold" and Will, the rep dealing with the people looking to finance the car stopped what he was doing and told my wife the deal wasnt final. SERIOUSLY...this is how you treat someone who is looking at financing the car....guess what....I am selling this car to whover gives me the cash first. Customer service is not on there list of priorities. Dont buy form them and give the owner a cushion of a home to live in cause he is screwing you. Also I asked when I would get title if I paid cash and they told me the next day...SORRY if you get my cash, I want my TITLE!! Buyer beware and good luck

Mark Jackson

I will say this I wouldnt purchase a car from them unless u take a mechanic with u second test drive the car on the highway if u cant do it dont buy it also cars sold without inspection is a bad call these folks are good in saving u money......NO U be better off paying for a car in full Then have it fixed yourself The mechanics I know of and if they from any part of the city (Richmond -chesterfield) Dont trust them To lower prices with a high interest rate Only to keep U paying For a place like this keep your money if u cant buy there cars with straight cash Brought a truck that had said had one problem Comes to find out the transmission was bad the 4x4 motor was dead I purchased the truck for 200 less of the price only to pay it back to buy a battery didnt pass or had a inspection the truck should of been sold for parts but stated that it works NOW..... After working on it yes I am a ASE certified mechanic and fixed it myself spent the extra 300 dollars to correct the issue now the truck runs like a pearl I thank them for there headache but I will never ask anyone to buy from a place like this everyone must understand Midlothian and Jefferson Davis is NOT the area to buy use cars unless I are going to a official dealer these folks take advantage of bad credit folks to make money off u to mess up your credit .... Now that you know dont say I didnt warn you

Rhonda Moore

Ive been in the used auto industry for 13+ years. Ive personally known the owner and multiple salespersons that have worked at Unique since 2008. They have reasonable down payments, even though they shouldnt. Often, the customers DO NOT repay when they agree to pay, and the owner himself has had to pay what they owed to the finance companies. I not only now work at Unique, but Ive been a customer myself a few years ago. its a shame that people can just get on here and bad mouth a good person and company, because they simply DONT WANT TO PAY WHAT THEY OWE, nor WANT TO PAY FOR A SERVICE CONTRACTS (which every used car dealer offers as protection for the buyers). Shame on you! To those that Unique has helped with great used vehicles and agreements, GREAT JOB! Come see the new programs Unique now offers! Interest rates as low as 1.9%!!! Unique has been in business for over 10 years, and is highly regarded as a place that can get you riding, even when some do not plan to pay anything but their down payments anyway.

Terri Wright

Worst experience ever! I bout a 03 Altima from them a year ago. First the sales man acted like he was the owner. I told him not to show me anything that would require more than $1500 down and no moe than $300 a month. He assured me i could get the altima for that amount and made it seem like financing was done in house. Then once the application was done he said it would be $2500 down and $426 a month because thats what the finance company said. The owner was extremely rude and walked pass me several time without speaking. I should have listened to my gut feeling but I was in a tight spot so i agreed. Now a year later, the engine is out and im stuck with the car note. DONT BUY FROM THESE PEOPLE!

A Private User

Normally the sterotype is that used car dealers would lie to their mother to sell a vechicle. Well I believe that the guys at Unique are working hard to break the negative perception. I recently purchased a used Explorer from Jimmy over there and he excellant job of making the whole buying process painless in addition to making sure I got a financing deal that I could easily afford. In addition, when I notice some minor problems with my vehicle, Jimmy quickly forwarded me over to their service center to have the problem looked at without hesitation. These guys not only work hard to get good people in reliable vehicles, they also stand by their inventory 100%!!!

68OU12

This is the kind of place only desperate people go to. My experience with the owner was unpleasant to say the least. His attitude is that of take it or leave it, I dont care. When someone like me that is interested in a vehicle and know what the car is worth is trying to negotiate a deal and you have the attitude of have a nice day and walks away, thats unacceptable. I could have paid cash for anything on the lot, but would rather pay double elsewhere than deal with that type of person. The reviews speak for themselves, but Im telling you first hand. Only go there if you are desperate or real gullible. I do not recommend this business, period!

Marguerita Holts

I purchased a 2005 Cadillac SRX from this dealership in March of 2014. Per the contract, they promised the third one seat head rest which were missing at the time of purchase. I was promised these items within 3 weeks. It has been 8 months and I have called there more than 10 times and have gotten nothing but the run around. Not to mention that, the day after I bought it I discovered the AC did not work and the engine light came on. Then after I signed all the paperwork I discovered they put on a tracking device that locks the car if a payment is late. I would never EVER purchase a car from this dealership.... BUYER BEWARE

A Private User

This man is a crook!!!! I bought a car from him and had a warranty. Two days after I bought the car he called and said the car was to old for the warranty so I needed to come and sign a new contract. I told him I wouldnt sign a new one without a warranty so he signed it for me which is against the law!! I contacted the bbb and I returned the car to him and since he has taken me to court twice and he has lost both times. Now a year later he is taking me to court again for the same thing. I have bought many cars from many dealerships this one is by far the worst and I wouldnt recommend them to my worst enemy!!!!