Category: | Clothing Store |
Address: | 11800 W Broad St #2044, Richmond, VA 23233, USA |
Phone: | +1 804-364-4130 |
Site: | local.buckle.com |
Rating: | 5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Gene C
I found this store by accident. I had called Nordstrom at Short pump and asked the guy if they had any Affliction jeans and he said they did not but I should call Buckle. I am very glad the guy told me about this store. I normally do not shop these types of stores, but the customer service My wife and I got from "Stefan"was UNBELIEVABLE!! I used to own my own retail business and I ALWAYS look for customer service and until now havent seen this level of doing everything possible to make the customer satisfied. We had originally gone there to buy myself 1 pair of Affliction jeans, but by the time we had left Stefan introduced us to several other brands that we liked better and ended up buying 2 pair of what Stefan had shown me and while I was trying on mine, he brought my wife a pair she loved IN HER CORRECT size without ever asking her and we bought those and some Boots he showed her as well. This Guy is a TRUE professional in all phases of his job!. I will definitely go back and shop with him again. He acted like Buckle was his own business and he really appreciated us shopping there. Too many times people take the time to write BAD reviews but never recognize GREAT customer service. Thanks again Stefan. We will be back..
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Jennifer Lennett
I am so bad at shopping, and the store made it so easy. The sales associate, Alex, picked out so many nice things for me to try on, I didnt have to do any work at all other then trying it on and telling her if I liked it or not. She was so attentive, it was like shopping with a friend whos there just to help you. Some of the items I got were very reasonably priced, and some of the items were a little on the expensive side, but definitely worth it for the quality of the clothes and for the service I received.
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Wei Styer
If you want good customer service, this is definitely the place for you! I have never had a visit here that I didnt enjoy - Andrew has such a great eye for fashion, and if you let him, hell put you in a fantastic outfit that you just HAVE to get. The clothes are also great quality, and their rotating selection means that theres always something new to try on! This is my go-to shop whenever I want to shake things up with my wardrobe. Im never disappointed with the experience.
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willi clasen
I have to say that without a doubt the bike is has down my only clothing store.best second and if anything needs alterations or even a button fixed just drop it by and a couple days later come back and pick em up no questions asked. Will is the guy to see if you get a chance hes awesome. Even if its something special for your girl hes spot on. ..love em
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Sandy Pomfrey
This store had the "Best" employees during my Christmas shopping. I was new to the store, and they treated me like family. They were eager to help with information about items and were well informed. Cant wait until my next visit.
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michelle arnold
It is always fun!!! Great employees