Goodwill Retail Store & Donation Center

Category:	Thrift Store
Address:	2421 Centreville Rd, Herndon, VA 20171, USA
Phone:	+1 571-346-1046
Site:	dcgoodwill.org
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–5:30PM

Location

Photos 56

Reviews 12

josh davis

good for clothes, everything else is far overpriced. Ive been coming here for years since they opened up. Its usually been one of the better spots in the area, but in the past 6 months or so, their prices have risen to a bit of a ridiculous average. The Clothes selection is great and has reasonable prices, but electronics, shoes, and home decorations are WAY to pricey. I think they must have hired some new pricers who dont know what theyre doing. Sometimes they put an expensive item on the floor with a paper that has how much the items sells for "new" and how much they are asking, but even then its not enough off; maybe %30. For instance, today they were pricing old 20" tvs for $80, old beaten up stereo speakers for $35 and a broken wooden step latter for $60! thats outrageous. that thing should have been $15 at the most. This is not a "fancy" resale shop that specializes in brand names, its a Goodwill! this stuff should be priced around 10 cents for every dollar an item was brand new, not %30 off original price. I even have seen some items go for more than I know I could get them on ebay or craigslist. Bottom Line: Ive been shopping Thrifts for over 20 years now and this shop has been one of my go tos, but lately its getting too expensive for a thrift.

Claire McCray

I went to donate 6 boxes of clothes and the guy who was collecting was EXTREMELY rude. He wanted to pick through what I was donating and choose what they would take. He told me he would only take new items so I picked out three shirts that had clearly never been worn to show him. He then said he didnt want to take stuff with another companys advertising on it.... It was Ed Hardy clothing! I also donated 20+ shoes still in the box and he wanted to go through those too to see if any were worn! I told him I didnt have time for him to pick through everything so he said FINE Ill take these two boxes this time, next time I wont be so lucky. Isnt Goodwill supposed to take donations?? I didnt know they were picking and choosing what they could take now-a-days. I went to leave and muttered Good Grief and he said What was that? Do you want to come back here and say that to me? I am disgusted with the behavior at this location! Every other location I have donated stuff to has been more than polite.

Ericka Chacaltana

Really bad experience, i went to return an item, to get it with a 25% discount on friday plus i was taking 4 other items to buy, i was told they couldnt do it but they could deduct the price of the returned item towards the new things but the cashier ended up forgetting to give me the 25% discount due to her already bad attitude, someone else came to help and ended up charching me twice and that whole time to avoid more confusion i just said i wanted the whole transaction to be voided out then the manager named Paul came he didnt even apologize for all the inconvinience. Of something that should have costed me around 18$ due to the sale they ended up taking 45$ now i gotta wait between 2 to 10business day to get it back in to my account. Very much unhappy with their service. The customer service its very poor from this hindu lady whom i didnt catch her name, she has very short hair.

Olivia McCarthy

The prices were way too expensive! This is all donated goods and the CEO of Goodwill makes millions - and it shows by what they are charging the consumer. A pair of USED shoes for $24.99 (keyword is used). The prices are outrageous. They need to lower the prices on furniture, shoes and other items, as they are keeping the people who really need to shop here away. Plus, what do they pay their employees? Probably minumum wage - and the CEO and leaders of the company reap the benefits. A jacket was selling for $80. and furnture for $200+ and up. WHY???? Keep in mind what the mission startement is for Goodwill and lower the prices. I was shocked at what they were charging for items.

Bryson Jacobs

This place is completely out of touch with what thrift store prices for things needs to be. I hate to say this, but for what youre getting, Ross or Homegoods are better investments in your time. Youll pay maybe a dollar more for something thats new. What ever happened to getting low priced treasured at thrift stores in the Washington DC area? Most of this stuff is junk! Sell it as such. $5+tax for a small old glass candy dish or $7+tax for a weird stone statue is a bit misguided. The store wouldnt take my old aquarium/terrarium because apparently they dont sell. Not even if they charged $1 instead of $10? I guess I dont understand thrift store economics very well.

A Private User

I travel for a living and hit Goodwills for fun so I've been in around 50 or so. Here is my take

PLUS
(1) clean
(2) extremely well organized
(3) good variety of all the typical stuff - clothes, electronics, kitchenwares, etc
(4) friendly helpful staff
(5) mixed in they have some higher end brands (Brooks Brothers shirts, Ralph Lauren, etc)

MINUS
(1) it's not very big- so while they have some nice brands, finding your size is hit or miss
(2) prices are high- not crazy, but definitely among the highest I've seen in a Goodwill. Like $5 for a men's dress shirt.

Louisa Mason

I went to drop off an item for donation and at the drop off place in the rear I found a perfect piece of furniture that I had been hoping to find 2nd hand. The person in charge of these pieces was hesitant to let me buy it at that moment because it had to be processed to go on the floor. But we came to a meeting of the minds and I bought it within the hour. Had a great time both with front desk cashiers and drop-off guys. Made my day!

Benjamin Heater

This is one of the better Goodwills in the NoVA area. They have a wide selection of different goods. But, I find, especially in comparison to other Goodwills in the area, that they have overall items in better condition and better quality. Although, the quantity of such items is limited, they are possible to find. They also have great specials and promotions that they announce to their rewards program subscribers.

Kat Grove

Found a few good pieces. The clothing was fairly well organized by size, and even color for the most part. The shoes (and to some extent the handbags), however, didnt seem to have much order to them, making it much harder to find something worthwhile. I have yet to check out the homegoods sections.

Nicola Magley

This is the best stocked Goodwill in the area. There are always very nice furniture, clothing and shoes to choose from. The staff is extremely nice and helpful. The recent reorganization of the store makes it easy to browse and move your cart around.

June Smith

This a great store - the people who work in the store are knowledgable, helpful and friendly ..... despite the overwhelming amount of work they must do to keep the shelves and racks stocked. I absolutley love this store.

Amy Odhner

If you need to donate clothes or furniture call Purple Heart. This place is terrible. I tried to donate but the guy was rude, the signage confusing and just a complete disaster. Never go to this place to make donations.