Category: | Sporting Goods Store |
Address: | 2000 Old Brick Rd, Glen Allen, VA 23060, USA |
Phone: | +1 804-360-2500 |
Site: | stores.golfgalaxy.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM |
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Darren Smith
Awful experience. Drove from over an hour away to extend a single club and buy a new putter. Called before hand to make sure they could do the extension while I waited. Arrive to only be told it had to be left overnight. I then stood around for 45 minutes with cash in hand waiting for someone to answer my questions about a $300+ dollar putter. No one asked if they could help. Walked out as if I was never there. Theres a reason this chain is sinking and is bankrupt. Dont waste your time stopping here.
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Michail Madison
Typically dont write reviews, but thought I would leave one in this case because of how awesome my experience was with one of the golf sales team members Thom. He was awesome, very personable, very polite, and helpful as well. We spoke for around 30 min regarding wedges, he assisted in getting new grips on the club, and even re-did my grip when we decided to put an extension in the club. He was a great representative of Golf Galaxy and I look forward to working with him again. Thanks
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Amelia Logistics
While they do have a great selection on gear and used clubs, their customer service is horrible! Every time I go into the store I have to hunt someone down for help. I recently went in for club fitting. The guy I asked was sticking items and referred me to someone else. The other guy acted like I was bothering him. I swung the club 3 times and he said I was done with my fitting. He never let me try different drivers. Pretty bad customer service if you as me!
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Tara Hawks
If youre looking for golf gear and unable to find the brand and/or gear that you want at other sporting good stores, then Golfsmith is the place to go. Great selection of golf gear. Pack your patience when you come as customer service is not the greatest.
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Thomas Crouch
Fantastic selection and knowledgeable staff. Unfortunately, they took issue with a customers inexperience after they thought he had left. He had just spent $300 in their store and they were strolling around bad mouthing him. Went from a five to three.
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Kris Scott
Ive been to this place 2 times in the last week. The first time shopping with my girl for golf clothes. We had fantastic service from a nice lady. The second time I went in alone and could get help for 30 minutes. Probably not going back.
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Bert Hinton
Great place! Love all the selections they have to choose from.
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Luke Maffey
Did an irons fitting with Randy and he was outstanding.
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DarthCC
Its golf "R" us
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Tev Sanders
Great service