Category: | Department Store |
Address: | 465 South St, Front Royal, VA 22630, USA |
Phone: | +1 540-631-1740 |
Site: | ruralking.com |
Rating: | 4 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–10PM 7AM–10PM 7AM–9PM |
DU
Dutch Farmer
I was at the store fir 6 hours. Throughout the store many clerks rushed past me without stopping or offering to help me... even when I asked them directly, I was mostly ignored and snubbed by the clerks. When I was at a counter waiting for help, one clerk stepped in between me and the products I was looking at while he talked on the phone or was busy on the computer... the other clerk failed to offer to help me while he did nothing and I waited at the counter for more than 30 minutes. He then offered to help other customers who arrived after me (customers who were men) without ever offering to help me. A third clerk came and answered one of my questions, and helped me locate a product I could not find... but none of the clerks offered to show me any of the high dollar products behind the counter that I was interested in purchasing. Customer service failed in a big way, the store lost approx. $3-4k in sales to me that day. Please send clerks to training to learn customer service, and teach them to recognize that women have money and are customers too. To be fair, the checkout clerk was wonderful, pleasant, met me with a smile, and got me through the line quickly.
ME
Melissa Dispenza
Love the huge selection. Love the quality. This is our go to toy store if you love gardening, farming, critters and working the land. Ive never seen such a huge inventory of jeans. Seriously, the pet and livestock food choices are worth the trip, and the canine selection for toys and equipment beats all the pet stores by far. Our dog loves the larger pig ears sold in bulk here for a fraction of what we pay elsewhere. I do agree with the others that the staff is thin, and when you do catch them, they are not trained well. Hopefully RK remedies that, because the store is fantastic!
RA
Raina White
Ive personally dealt with several associates and always felt they wanted to help and are very nice. I only give it a three star because this store is so over priced. They do have things you cant buy anywhere else in town but most everything there Ive seen at other local stores for less. I also think there should be someone outside to help people with all the merchandise for sale outside. Its kind of a pain to keep going in and out of the store asking for assistance.
ST
Steve Knicely
Ive read that the employees need to be more helpful. Maybe theyve addressed the problem because when I was there walking around with a torn box in my cart (it was the last one I saw of a particular item I needed), one of the employees stopped to ask me if I wanted the same item in a nicer box. At that point she took a ladder and got it for me. I appreciated her help very much and cant wait to return.
CA
Carol Davis
We there Years Day 2017 for the first time, enjoyed the store thought it was very nice and clean, the staff wasnt that friendly, I didnt think but did enjoy the store. Has just about anything you would want. Love the nice Stihl selection they have. I would go back again, just be nice if there was one closer to us, maybe like in Winchester Va.
SA
sabrina walker
This store has such a great selection and some great quality items. BUT, the employees are awful. I have never seen such rude and unprofessional employees. I have only seen a few good ones, but it reminds me of high school, if the good ones try and do their job all the slackers want to talk bad about them.
LA
Lauren Johnston
You can definitely spend all day in this store but I was in there for 5 minutes, waiting for my turn to be helped as I had questions and the employees were very disrespectful. They had great prices on items but from now on Ill spend the extra money elsewhere so I dont have to deal with them ever again.
LE
Leroy Kidwell
They help you to find what ever you want. They are a lot cheaper than the other feed store .they got all most any thing you wont. They have a lot of nice weapons. Every one should go there and look around and see what they got
JO
John Upchurch
First time visiting. One stop shop for literally just about anything farm, yard, home related. Think Tractor Supply meets Walmart without the large grocery section. Prices are very good to average. I will be back.
SH
Sharon Doores
I rate this place A 10.I bought a Taurus,9 mm. Gun today from here.Mr Grey was very helpful and cordial!Give him a raise! Excellent service! I will be back to buy more, again
M
M Rubin
Everybody is so nice there the prices for the most part are very fair and the deals are great deals. The only problem is theyve been out of beer nuts for over a month LOL
MI
Michael Wolniewicz
Best thing to happen to Front Royal in 14 years! Great selection, great prices and fantastically helpful associates.
TA
tamara middleton
Great selection, great prices. Way better than Tractor Supply. One stop shop for all your garden and farming needs.
DA
Davel Marshallz
Great store for anyone who actually physically works or plays. Wish there was one in Statesville NC.
MI
Michelle Thilking
Great selection of baby chicks/small livestock. Lots of choices in any department.
DA
David McLaughlin
Very, very, very friendly! Did I say they were friendly? Store has everything!
ST
Stephen Golobic
Friendly servive, great prices & good selection. Would definitely come again!
OD
odeal bechcm ham jr
The Kids and I Love the store. Just the employees need to be more helpful..
SH
Sharon White
Love this place every time i go there i spend to much money
RU
Ruth Lynch
Fun store, has a little bit of everything. Friendly staff.
JA
Jacob Lichliter
Fantastic selection and fair prices on most everything.
GE
Geald Wooding
Very convenient and lower prices beats going to Walmart
RU
Russell Utterback
Great place to find everything in one store.
ER
Erin Kapp
I love it. They have just about everything.
RE
Rebecca Nesselrodt
Awesome place !!! Everyone is very friendly
WI
William McClure
I was impressed with the level of service.
JI
Jim Reinheimer
Cool place I think staff I met was nice
BR
Britton Bowman
A bit of everything for a country mouse.
AN
Anthony Biggs
Its like a tractor supply on steroids!
AM
Amanda Hammer
Cheapest place around for feed!!
MO
Mo Salmon
Redneck shopping at its best.
KE
Kendra Hupman
Found everything we needed.
SP
Spencer Miller
Its cool. Has alot of stuff
WA
Wayne Presgraves
Great place great prices
M
M Silva
Very good, professional..
AN
Anna Long
Always love this place !
JO
Jonathan Morrison
My rural dream come true
KR
Krystal Porras
My favorite store!
BR
Bryan Blevins
Great service!
SA
Sam Armentrout
Great store.
BR
Brandon Ford
O too to ask
LA
Larry Unger
Great place
SC
Scott Ambrose
Guns