GameStop

Reviews 4

KY

kym25061

Ive posted this review back in December on Yelp and decided to post it here too. I pre-ordered Star Wars Battlefront and kind of forgot the release date due to working nights. Well, I decided to stop by and behold they told me Gamestop is going for a personal experience and I should have been called. Thats what they told me when I said I havent received neither a text, or email. Yes my contact info is up to date. So I asked why didnt they call me..and he told me "We didnt want to because we didnt want to make 200+ phone calls. What do mean you dont...its your job...I pay for the Game informer to get these notifications and you "Didnt feel like it??" So for the first time I actually did the customer survey on the receipt. I applaud the manager who called me(not the store manager..like district or something). He wanted to make up for my bad experience (he saw from the stores just how much business I gave Gamestop) without giving away the store. I flat out refused and told him thankyou for contacting me and explained since I and everyone else who is paying for game informer are paying for customer service and your sorry employees are too lazy to do their job. I also told him I would not be renew my subscription and I will be making what purchases I can digital downloads for my PS4. I have finally said good bye to Gamestop...thanks to this lousy one at Dulles Mall. Ill just look for deals online for my older consoles. I went back to the store to pull all my game deposits as well.

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PE

Peter Thomas

Tiny store. Picked over. Staff was friendly.

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JE

Jerimaiah Rockefeller

Perfect gaming store for all my needs

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IS

ISAIAH PARRISH

Its lit some many good games

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