Category: | Furniture Store |
Address: | 3283 Western Branch Blvd, Chesapeake, VA 23321, USA |
Phone: | +1 757-638-0641 |
Site: | grandfurniture.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
JE
Jessica Matthews
My boyfriend and I have slept on a 23 year old bed for the past 10 years, really looked forward to getting a new mattress so we stopped by this grand furniture today. Walked around for 10 minutes with no greeting, another set of customers walked in and got greeted on the spot. Then when one salesman finally came around asked us of we had any question, I said we have PLENTY of questions (we obviously havent bought a mattress before) and the guy walks away. What the crap. Just cause we look young doesnt mean we werent going to purchase anything and definitely deserved better customer service. Never again.
A
A Private User
Very disappointed in the service we received at the Greenbrier Pkwy location. The credit dept people were not interested in answering questions or helping in any way. The salesperson was not willing to honor simple requests. Will not waste anymore time at this store.
KA
Kamilah Rose
This place is the worst. Theres always a problem with the system. The customer representatives are unprofessional and have the worst attitudes. I came to pay my bill in full, and because they didnt want to listen ended up making me pay someone elses account!!!
PI
PISCES. T.A HARRIS
Lady Thier had bad attitude as she took my payment for Me Browsers account.She made me think she was doing me a favor by being as she was.Everyone else was nice tell I got to the payment counter.
A
A Private User
The people are always so friendly and are ready to help from the start. They have really good deals on furniture and have a lot to choose from. Its definitely worth the look
SO
Sofia Lovato
We received great customer service but their furniture is not the best quality. They also do not let you buy just the pieces of a certain sectional sofa that you want.
RU
ruth change
The business was clean, the people were friendly and not over bearing yet helpful. Ms. B. Snead was the epitome of an excellent sales person.
CA
Candy Uzzle
Great pymt plans,furniture. Really friendly associates. Only problem is finding someone if you have a problem, you get the run around.
SH
Sherri Radtke
Salesperson Bonita was extremely helpful, cheerful, and relaxed. She made the furniture search more relaxing and enjoyable.
WH
Wheelman Andrews
Its not lively when you walk in it feels almost like a funeral home
EM
Emily Thomas
GOOD PEOPLE AWAY APPROVED MY LOANS NICE furniture
NI
Nicole B
Not much to see or choose from here.
MA
Mary Kee
Customer service was helpful.
JU
Junell Davis
Beautiful furniture
CH
Chris Lovato
Great helpful staff
AR
Arthur Lawrence
Excellent service
NI
Nikkia Martin
Poor quality.