Category: | Computer Repair Service |
Address: | 1119 Executive Blvd, Chesapeake, VA 23320, USA |
Phone: | +1 757-200-2600 |
Site: | bcrepair.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
CA
Cassandra Perry
Stop looking. Just go here. My external hard drive crashed while Im in the middle of preparing for a presentation, a sermon, and a paper. A Google search turned up a number of folk, but I liked these guys based on the comments. The comments were spot on. Al greeted me with a big firm handshake and immediately got to business talking about what was wrong. I mentioned the price, because I thought it was steep; he showed me other prices. He systematically tested my drive to confirm his suspicions, resolved the issue, tested it on his machine to make sure it worked, then had me get my laptop to make sure the drive worked on it. He offered me the option of keeping my old parts (which means they are not in the habit of taking your old stuff and trying to repurpose it), and when I asked him what the damage was, he said, "well, if you think that price is fair....." I was blown away by the fact that he gave me the option: "If you think that price is fair.." Yes, it was a little steep, but this worker was certainly worthy of the wage! He had me in and out in less than 20 minutes! I could have paid less in money but spent more time; more importantly, it was clear Al was knowledgeable and familiar with the issue. He also gave me good pointers on how to prevent these sorts of issues going forward. I cant say enough about them. They truly saved me today. Check them out!
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Beth Baxter
My computer caught a virus and it looked as if Id lost all my files. I read about BC Computers on the google reviews page. I took the computer in and the owner knew exactly what had happened, and proceeded to tell me how I could fix it myself, which would have essentially made him no money. Im not that computer literate and asked if he could do the work himself and he was more than obliging. 2 days later he called me to tell me the computer was ready for pick up. He walked me through the changes he had made. He had installed a free anti-virus program, cleaned up my registry, and retrieved all my files intact. AND he actually cleaned the computer which was extremely dusty and covered in pollen. I cant say enough about how thorough, professional, nice the people were at BC computers. They are now the only people I will use if I have any more computer problems.
JO
John Merna
BC Computers is the best business and personal computer support company in Virginia Beach. I rely on them to provide tech support for my 12-person company. They are fast, efficient, and affordable offering same day services for those emergencies that threaten to shut us down. They also bring that same fast, efficient and affordable service to home support. With the constant addition and replacement of computers at my house, they have help recover lost data and repair faulty equipment to keep my tech-absorbed children happy. I cant recommend them more highly for your business or personal computer issues. Call Al or Charlie today. Youll have that computer back online in no time. Signed an extremely satisfied customer.
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A Private User
Charlie at BC Computers was a life-saver! One day my internet stopped working and a trouble-shooting call to Cox determined that it was the network card inside my computers hard drive. I run a hypnosis & coaching practice and having internet access is CRUCIAL to my business. I called BC computers and he was able to come out to my office within an hour with a new network card, installed it, and had me online within a half hour. And even with the "house call," the cost was very reasonable. Of course, the cost to my business would have been far greater if I was without internet capability for too long. Thanks again, Charlie!
CH
Chris Morrow
Im pretty savvy when it comes to replacing components and trouble shooting my PCs (I have 5) But I could not figure this one out. Overheating and then nothing. I replaced heat sync and added dual case fans. No help. Then, tried re-seating everything and checking each component. During that the whole machine went dead. So, I took it up to BC Computers and 2 days later I was ready to go! No extra "up-selling" or trying to tell me other things were wrong. Problem? I had inadvertently pushed some paste into a place where it didnt belong. So, these are my go to guys now for all my PC repairs.
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Amanda Meyers
We began utilizing BC Computers (Forward Vision Technology) and their services to start off 2013 with an efficient system for our chiropractic/massage office. We have been thrilled with the services including setting up with Microsoft Exchange, using their anti-virus protection and backing up our data. They are always friendly and willing to help so business does not slow due to technology glitches. Successful so far! I would recommend Forward Vision Technology to any small business looking for affordable and manageable IT service.
MI
Misty L
Well, my computer is running beautiful, so I think that pretty much says it all! :-) When I picked the computer up, the technician thoroughly explained what happened, what changes he had made, and what I could do to avoid the problem in the future. He even passed on some valuable information about the overall care of my computer. I always recommend BC Computers to my clients when they have tech questions because I trust that they will work with the best interests of my clientsi in mind.
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A Private User
BC Computers has helped me in many situations over the years. I have 3 computers and every one of them has required attention at some time. The most crucial time was when it crashed and I lost my data on my work computer. They had suggested, at prior visit, to install a backup program, well I am so glad they did. They repaired my machine and helped downloaded my information. The people at BC Computers certainly look out for their customers. A business you can trust. Ron McKinney
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Michelle Burns
After having a bad experience at BEST BUY, treated like a second class citizen, i decided to try BC computers, hoping for some decent customer service. I not only found them to be very professional and friendly, but their prices are way better than BEST BUY. I will tell all my family and friends not to go to best buy. I will refer them to BC COMPUTERS !!! They are fast, fair, friendly. Thank you BC COMPUTERS!
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Christie Herman
I needed a basic part replacement and took it to BC after Virgil Computers quoted me an insane price and a five day turn around. BC gave me a very reasonable quote and turned it around in the same day. They had great customer service and I love supporting a small business. I will only be using them in the future.
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Gee Faison
Al and the guys at BC Computers have handled all of my hardware, software, and technical problems for the last several years. No matter what the situation they have provided an expedient solution at a very reasonable price. I am a fan and have referred others to BC. I highly recommend them.
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Michelle S.
We have used BC Computers for our computer needs for the last 3 years. Al and his team are knowledgeable and provide excellent customer service. I appreciate the time he takes to explain what was wrong with the computer and how we can better manage our system in the future.