Category: | Cell Phone Store |
Address: | 1325 W Main St, Charlottesville, VA 22903, USA |
Phone: | +1 434-977-7763 |
Site: | staymobile.com |
Rating: | 4.2 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–3PM Closed |
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Mick Harding
My laptop would no longer turn on. These guys were very friendly at drop off/pick-up and offered to "diagnose" my problem for free. Problem was that they suck at diagnosis. It took 48 hours for a guy to call me back saying that my "logic board" power circuit was broken and that they had no spare parts to fix this. Afterwards, on a hunch, I simply bought a new power cord from Amazon and boom computer works fine again. I find it disappointing these guys were either too lazy or inept to diagnose a faulty power cord. And if you dont know something just say so. Dont guess and tell customers that an expensive piece of hardware is broken so they end up spending hundreds/thousands of dollars on your advice.
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Jeffrey Gibson
Not open on weekends. Or Mondays. On July 20, 2015, between 9 and 10am, no one answered the phone. Also couldnt leave a message because voice mail was full. Why rent office space, which your customers get to pay for in the form of higher prices, then choose not to open your shop during business hours? In an era when you can order a $10 screen replacement kit off Amazon, then watch a Youtube video and fix your device yourself in an hour, youre going to need much better service and much lower pricing to stay relevant. Good luck. My business is going to a more responsive and reasonably priced local iCracked technician who picked up her phone immediately and set an appointment with me today.
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AMAR KUSHAWAHA
I called and they quoted me $190+ to fix my iphone 6, I told the guy it only cost at least $70 less at other stores nearby I called to simple mac and one new store in downtown mall and he said are you sure and I looked it up while on the phone and said yeah , and he said oh ok and hung up. I thought this place is supposed to compete with other and be cheaper or at least equal?? Im confused.
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Jeannie Boatwright
What an awesome place!!! Oliver was recommended to me by Verizon(quietly cause they arent suppose to). I walked in, fixed in minutes, great price, wonderful conversation. He knew his stuff (Verizon misdiagnosed). He made my day! I would only recommend him(I have already). He is so honest. Actually that it what they said about him at Verizon......
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Bryant Harrison
I am the owner of QuickFix Computers in Charlottesville. We have been sending our customers who have broken handheld hardware to these guys for about a year now. We get GREAT feedback every time. It is really nice to work with a business who values quality of service like we do. Thanks for making us look good to our customers, guys!
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Brad Robbins
First, let me say I have repaired phones, not as a business, but my own and for friends. It is not easy work, and I have been in IT, including PC repair, for 20 years. I have referred many people to StayMobile (Formerly SmartPhone MD), and never had I heard a complaint. I know they care about their customers, and it shows!
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Matthew Pollard
$120 to replace a cell phone screen. It then spontaneously cracked within 12 hours. They apparently dont any warranty. They refused to refund my money, and refused to fix the phone. The technician keep accusing me of sitting on the phone - which didnt happen. No phone, out $120 dollars, and accused of lying...
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Dylan Padilla
Dude was super friendly, did an apple certified repair on my totaled phone in 40 minutes. Unlike your mall kiosk or something, not only will they replace the screen, but also the whole liquid crystal and gel display behind it. Awesome environment, I would reccomend this place over any other in the area.
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Landon Pedue
Excellent, prompt and very customer oriented to assist you with whatever you have done to your phone. I have taken them a couple of disasters that they were able to straighten out in less than an hour at a reasonable rate. Thanks!!!
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Bekah Hughes
Oliver has been great to work with!!! I had two separate issues with my ear speaker and then also with a microphone on my iPhone 6. Oliver fixed both very quickly and with reasonable prices. I would highly recommend Staymobile!! :-)
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Miriah Dudley
Absolutely love this store. Every employee is amazing and fixes all my damages so quickly! Their warranty does only cover technical problems but they do appreciate their returning customers so that is always a plus!
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Shawn Conley
Excellent work! I was so bummed when I broke my iPad screen, fell off the roof of my car at high speed. These guys fixed it for $150.00 and its good as new.
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David Caron
I own Advantage Office Systems in Belmont and they fix all of our customers tablets and phones. Oliver is easy to work with and professional.
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cammy diehl
What an awesome experience! Thank you Oliver, for taking such good care of me. I will recommend you to everyone I know for phone repairs!!!
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Dennis Terribile
Oliver did a GREAT job fixing my Note 4 that had been run over :) Still ticking after 2 years!
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Kristina Arroyo
EXCELLENT SERVICE...I WAS IN AND OUT IN NO TIME..ALL I NEEDED WAS A BATTERY FOR MY 5C...
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Scott Tumperi
Took in my HTC with cracked glass. They were very prompt.
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Caroline Mankins
LOVELOVELOVELOVELOVE fast great sweet and competant!!!
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Hayley Liles
Quick to fix my screen and excellent customer service.
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Christine Flippo
Fixed my iPhone in an hour that even had water damage