Gala Futons and Furniture

Category:	Furniture Store
Address:	2622 N Pershing Dr, Arlington, VA 22201, USA
Phone:	+1 703-807-0077
Site:	galafutonsandfurniture.com
Rating:	4.9
Working:	Closed 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 12–6PM

Location

Photos 8

Reviews 8

Brandon Hutchinson

The personnel working here are very knowledgeable and do not hover and pressure a sale. They have an intense knowledge of the catalogs they order from as the store is very small and does not offer much room for display furniture. I ordered an ottoman and it shows that it was made and came from Greenworld Furniture CO (a Chinese company made it) in California. The ottoman lifts out into a table, and provides storage. The ottoman was very decently priced, as somewhere else would charge much more. However, the shipping says 10-15 business days. It was more around 20 for me, and Saturday and Sunday do not count towards this count. I understand the item is coming from across the U.S., but I just ordered another item from somewhere else from California and it crossed the whole country in a matter of a day at standard shipping. While this may seem a petty complaint, dont guarantee me a timeframe of arrival if you cannot hold to it. My main concern was that this company does not check the furniture when it arrives. It stays within the box, and is not inspected for damage. I opened the box, and the ottoman looked great at first glance. I lifted the table mechanism to find a limp and broken storage underneath it. The nails had fell out and the screws and nails this was made with are very cheap. I went to pull out the drawers and on both drawers the cover came off of the wood. The nails they use are not long enough to securely hold the front. The rail the drawers slide on has random ball bearings along the track that fall all over the place the first time the furniture is moved. I managed to fix all of the problems myself, but if a company inspected their items before letting a consumer pick them up, these situations might not arise. Decent store, staff is knowledgeable and helpful, but the shipping and item quality did not impress me.

Lucas Markuson

To start, I have never done an online review (good or bad) for any business. But, for Gala Futons and Furniture, I thought it was an absolute must. I moved to the DC Metro area three years ago from a very small town. I was accustomed to top notch customer service at restaurants, stores, etc., but I came to find out that great customer service is few and far between in this area. That is certainly not the case with Gala Futons and Furniture. Being a young male, purchasing furniture and decorating my apartment is by no means my forte. Shiry was absolutely phenomenal to work with and walked me through the process with absolute ease. I was able to pick out the perfect couch for my apartment (in terms of material, size, color, and softness/firmness) in under 30 minutes and it was delivered to my apartment within 15 minutes of me walking out of the store. And did I mention that it was a lower price than anywhere else I looked? It is very rare to find a place with amazing customer service and amazing prices, but Gala Futons and Furniture is the exception. I will continue to support this small business for as long as I live in the DC Metro area, and I encourage you to do the same.

Sarah Engel

I bought a futon, cover, frame, and two tables from Gala, and I dont think I have ever felt so well looked after by a salesperson! He was personable, informative, and knew both when to come and offer help and when to leave me alone so I could think over which mattress I wanted, or whether I really wanted both tables. When I picked a more expensive mattress, he encouraged me to consider the less expensive options as very similar in quality -- and though I still liked the more expensive mattress better, I appreciated his willingness to consider my budget ahead of his sales figures. It was a wholly enjoyable and productive experience, and when I left the store I determined I was going to find some way of leaving Gala a good review somewhere. If you need a quality futon or furniture, and a good shopping experience, look no further.

Rishi Kapoor

I have never bought furniture as quickly as I have until I met Ayman at Gala Furniture. (Made my decision after one visit and returned a week later). His service is exceptional and very very honest. You can feel the genuine care towards customer needs and that was the best quality. Honestly he could have probably sold me a couch for $2000 more but he directed me based on my actual needs and not trying to just make a sale. I am moving this Saturday and I am very happy with the service he is offering in terms of moving and assembly on top of selling us great products. I have made one referral already and will recommend Aymen and Gala Furniture to anyone. Great Service Ayman!!!! My wife and I thank you and we will probably return to buy the rest of our furniture if needed from your store only. :)

Sam Y

I first started looking for furniture on random websites and I had almost made my mind when I decided to ask Google about the best furniture stores in DC area. That was when I learned about Gala. Its website is not as fancy as other suppliers, but it had everything I wanted at a reduced price compared to Z Furniture, Wayfair and Ikea. Ayman, the manager, is a very nice and polite person. I talked to him over the phone to verify my purchase. I was totally surprised when he said the delivery fee will be applied toward my future purchases, and I wont need to pay for delivery anymore. He even waived the assembly fee. The item (Vision Sofa Bed Sleeper Storage - gray) is comfortable and looks very nice and classy. The delivery guys were very polite and experienced. I am very satisfied. Good job, Ayman.

A Private User

The selection, price and customer service here are extraordinary. If you want to deal with an actual person, who knows the inventory inside out and will take good care of you, then come here. The owner / salesman explained everything thoroughly, came up with great suggestions, and was honest and patient. The priority is not making the sale, but meeting your needs. The in-store selection is small but representative of what can be ordered (and theres more than whats on the website). The furniture is beautiful and extremely reasonably priced. Delivery is also very reasonable, including for up the stairs in an apartment building. I will be going straight back to this store next time I buy furniture. I highly recommend it.

Jessie Dalrymple

Small showroom but a lot to offer and great service! -- After searching all over the internet AND shopping twice for several hours at Ellens Futons, I decided to stop in to this small futon/furniture showroom. What a great find. The salesman was incredibly thorough and helpful. Not pushy at all. Just informative. I was in the market for a new futon mattress + cover. He walked us through all the options, honestly. Helped us evaluate what we wanted. And even managed to fit the full-sized mattress I picked into my not-quite-large-enough car. Well-priced. Efficient. Check it out. (I was encouraged by the other review on here, so thought Id leave another one.)

pallavi banerjee

We got our bed from Gala Futon and Furniture. It a small store, so tou wouldnt see a lot of on floor models. What you will see is a sea of catalogues, through which you would be patiently guided. It was a great experience, starting from finding about the different kinds of bed available in the market, to finding the one suiting our needs. Ayman, the owner guided us thorough the process without rushing us into making a descision. We came back after a month to make the purchase, after looking at many other stores and found the product, service and price excellent. I would definately buy my next big furniture from here.