Category: | Beauty Supply Store |
Address: | 6960 Braddock Rd, Annandale, VA 22003, USA |
Phone: | +1 703-941-5634 |
Site: | stores.sallybeauty.com |
Rating: | 3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
MI
Mi Jung Kim-Lee
I went to sallys to get materials to dye my hair with. The first time I went in, a man was working and after I told him what I wanted to do with my hair he picked out a devloper that was about 3 dollars and a hair dye that was about 5. Also bleach, and another hair dye that was a dark color was picked out so that if something went wrong I could easily dye my hair back to my original hair color. After I bleached my hair, I basically didnt need the lighter dye I originally bought so I went back to exchange it for a toner instead and get a smaller bottle of developer because the employee working there picked out a big bottle for me. Long story short, when I went back to exchanged my unused products, it turns out I had bought bottles that had been used and refilled with water and the employees accused me of tampering with the dye that I had bought. It was ridiculous and I was livid that I had to pay for the dye again when I did not even use it. The employee who originally sold it to me was not there and they said it could not be possible that a product was sold to me in that condition when obviously it is possible because thats how I bought the product! And mind you, I didnt pick out the products myself the employee who sold it told me grabbed the products I needed and all I did was purchase it. They have horrible customer service and I will never return back to this store again. I do not recommend this store.
CH
Cheese Cheese
I often shop at this Sallys for hair dye and bleach. Sometimes the service is good, but other times....not so much. The first time I bleached my hair on my own, the employee helping me recommended I use 40 vol developer on my already light brown hair. I have since discovered that 40 vol developer is normally used on dark brown to black hair, and even then it can cause a lot of damage. I am lucky my hair didnt all break off or fall out. Overall, I think youll be okay as long as you go in there knowing what you want and not expecting good advice.
LE
Leonor Garcia
Me gusta todos los Productos Sally.
MA
Matthew Perry
Unprofessional employees, but theyll have all of the Sally products youre looking for