Deseret Industries Thrift Store

Category:	Thrift Store
Address:	1415 N State St, Provo, UT 84604, USA
Phone:	+1 801-373-7920
Site:	deseretindustries.org
Rating:	3.9
Working:	10AM–6PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM Closed

Location

Photos 100

Reviews 9

Randi Christensen

As a teen, I believed that I was too good for this rotten store. Now iknow I am. Today I went in looking for picture frames. An employee told me that I was OK to exchange a piece of etched glass with a clear piece from one of the other frames. I even had a couple of other employees helping me at different times. After I found the glass there were 2 price stickers on the frame $.50, and $.75. I took the $.50 price sticker and stuck it on the bottom of a jacket, intending to pay the higher price for the frame. What does a quarter matter. The jacket had is price punched through the tag up higher. Any idiot, even security at D.I. should be able to figure out that the jacket wasnt $.50 and to get the price from the correct place. The rent-a-cop with small mans syndrom accused me of switching price tags. WTF. To save $.25. Get real and quit spreading your toxicity. I left the store after being told that I cant shop there for a year. I will be filling a complaint with the highest level I can reach. This uneducated, sorry excuse for a human being should lose his job for this crap. Especially if he has done it to other honest people, which I would bet he has. Needless to say, I have no intention to return to that filthy crap-hole. I will now be donating to anywhere but there.

Daniel Zacharias

Ive been shopping at this location since I was wee lad. Ive read reviews where people claim that Deseret industries doesnt wash the clothing before selling it. And I know first hand that is not the case, and I would invite anyone and everyone to go volunteer there on a weeknight and learn firsthand. The majority of my wardrobe has come from DI, Ive bought a few used suits, dozens of collared shirts and slacks. Ive bought electronics a few times over the years (Though I prefer to surplus equipment, install Linux and drivers and then donate it to DI so someone can benefit from my technological hording sprees.) The Large as is area can at times be a little gross, but thats what happens when people take their old unwanted furnishings to DI instead of the landfill. In fact, I am about to drive there and have a nice window shopping and possible impulse shopping experience.

A Private User

This Deseret Industry is one of the best in the state, until recently.. they have seemed to gone in a different direction about helping customers. Yes there are alot of peopile that camp out in the yard section, but they are paying customers and some have the patience to get the good stuff as it comes off the carts. Electronics have gone way down on the quality of items that come out.. gone are the days of good laptops, computers, tvs, and anything of real value.. prices of items are way over priced but as long as people keep paying the high prices of second hand items the prices will remain the same. i have also noticed that there is a bad feeling of customer service towards people who regularly attend this location.. most of the good items are taken in the back and sorted through and sent to either different locations, or put in the back pockets of the managers..

Peter Fuller

I think a lot of people forget what DI actually is: a charity! If you spend a little bit getting to know the employees, youll realize just how much good DI can do. Cashiers like Diane and Jenny are always kind, and the guys at the loading dock are a hoot. Ill always recommend DI. If youre looking for various household sundries, cool sweaters, business casual clothes, jeans (JEANS!!! Best place to get jeans, theres usually something relatively new and nice for $6), t-shirts, work clothes, books, movies, board games etc, DI is amazing and often offers bargain basement prices. If youre looking for skis, bikes, most electronics, household and yard equipment, you wont find really anything worth anything. A lot of the casual button-up shirts, coats, jackets and suits are overpriced.

Sharai

They dont wash anything! I asked several managers from many stores and all said they rely on the previous owners to wash items before they donate it. So everything smells bad and I was terrified to touch anything. It is a dirty place; however, it is wonderful that the items are available to the public at such low prices, so that it is more affordable to dress and have household items. It is a wonderful service. And to hire employees that cant find a job elsewhere, that iS really neat. There are really nice clothes there sometimes. I found some awesome DDR matts there that didnt work. They dont test the items first. Its actually pretty fun to try and find cool items there. I cant rate it higher though, because it is truly disgusting that they dont wash the previously worn clothes.

Guy Foster

I like going to di occasionally but today I went and was disappointed at what this store has become. People lounging all the time in the furniture section refusing to move, people waiting at the doors for the carts to come out and grab everything before it even hits the sales floor. Ive found good deals on jewelry in the past but now the jewelry is ridiculously high priced. Mine as well buy it new at a jewelry store. It would cost the same. There are some items that are a steal throughout the store, Ill give em that but most other things are marked at retail. At least for me, when I go to a thrift store, I expect thrift store prices.

John Karl Nuttall

Ive been thrift shopping for decades and garage sale-ing for about as long. I try to maintain a 1:5 ratio with my DI:Savers visits. DI is like the lane in the grocery store that is so full but people stick to it cause thats where people are so it just feels right. Its not DIs fault their prices are so awful: people are just stupid and will pay whatever the store charges because theyve equated DI with cheap. They really keep things well organized. Theyre nice. They get more donations than Ive ever seen go to a place. But in a town where everyone shops thrift for everything, this place is just waay to picked over and therefore overpriced.

Joseph Dewey

This is a very strange Deseret Industries. It has tons of some things, but usually none of other things. For example, its a great place to get puzzles, but a horrible place to get ties. Service is mediocre. Everybody that works there is stressed out, but nobody knows how to help. I think that they help a lot of people to find jobs, there, so obviously their job training is really stressful, or theyd have more relaxed employees. The parking lot is extremely dangerous, so watch out when parking here. The building is gigantic, but I think only about 1/3rd of it is retail space. I think the rest are corporate offices.

Melissa Meeks

Horrible. If there is no price tag the mangers always try to nickel and dime you. They act like its their yardsale and they want every penny. I wanted to buy a shoe rack that had 2 pieces ($3) they rang it up $3+$3 for a total of $6. I said no its $3 total. They said no because theres two pieces. No way it was worth $6. Theres no way anyone will buy half of a shoe rack without the other piece. If it was $6 they should have put that on the sticker. Every time I go to this store I wonder why I did. Stick with American Fork. They actually value people and dont try to take as much money as they can.