Category: | Pharmacy |
Address: | 10 S Main St, Pleasant Grove, UT 84062, USA |
Phone: | +1 801-785-3221 |
Site: | smithrexalldrug.com |
Rating: | 4.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Darren Noble
Horrible customer service, poorly trained techs, and very slow. I had to have a prescription faxed here because my pharmacy didnt have it in stock. When I showed up to pick it up I told the pharmacy tech I had just barely had a prescription faxed over. She had to consult with the 4 other techs and the pharmacy techs told me they couldnt find the prescription in their computer system and that Id have to wait for the pharmacist to get off the phone to see if he knew where it was. After the pharmacist got off the phone 15 minutes later (he was standing right in front of a line of customers obviously on a personal call shooting the breeze with someone and could have had the decency to at least use a phone in the back) he asked if they had checked the fax machine. To my surprise the tech said no and she went and looked, and there it had been sitting the whole time. After waiting another 20 minutes a tech calls my name and informs me that my prescription would be ready to pick up at 6pm (5 hours later). I called a bit after 4:00 to see if it happened to be ready early because I forgot I had to be some where at 5:30 and was hoping that I wouldnt have to be late. The tech who answered the phone told me that my prescription wouldnt be ready till 4pm the next day. I informed him that this was unacceptable and I was told earlier that it would be done by 6pm this day. He said the best he could do is call me when it was ready to pick up. I ended up taking my prescription elsewhere and was able to get it filled in under an hour.
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Greg Sorensen
They were great i got to park in the back and ran in.. waited 5 min then got to shop and made darling purchases.. cute crafts and gifts.. They had great customer service and great pharmacists. Continue working with them. They also deliver my prescriptions if i dont wanna pick up..
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Arthur Huffman
Nothing but praise for Smith Rexall and their staff !! They are a "compounding pharmacy" (not all pharmacies are compounding pharmacies). During the last few years Ive had to use their home delivery service. There is no extra charge for home delivery. Highly recommended !!
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Hillary Lowe Taggart
I am a provider and frequently refer patients to Smith Rexall. Their staff is knowledgeable, experienced and friendly. They can make customer, compounded products. I often will call them up for suggestions of how to help my patients. I love Smith Rexall!
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Melea Ward
Very helpful! Im from out of country, and therefore dont have insurance; they offered me very reasonable cash prices and have been willing to go the extra mile by shipping it to my house and getting prescriptions filled on short notice.
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Heidi H
They have free delivery! Great for busy families. Also, they are one of the few compounding pharmacies in the area and can make up compounded prescriptions. Great customer service!
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Norman Preece
Really great customer service. Pharmacists are knowledgeable and professional. Prices are reasonable. A better place to shop for prescription items cannot be found.
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Sierra Mortensen
This is a great place to get prescriptions fast and the customer service is amazing! I love Smith Rexall!
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Jason Rupp
These guys are AWESOME! Very quick to fill prescriptions and the pharmacist there really knows his stuff.
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Catherine Kipp, APRN
Great customer service! Very accommodating & free home deliveries on compounds! We love Smith Rexall!
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Michael Bunnell
They are amazing! Cheapest I could find my prescription plus they delivered for free!! Love them!
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Nathan Wilson
You can get it up pretty quick and the people there are really friendly and really really nice
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Ryan Van Dorn
Best customer service, best price, best pharmacy.
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Jessica Simmons
Great service, very quick and throughou.
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Diana Strauss
Great to work with and wicked smart!