Sally Beauty
| Category: | Beauty Supply Store |
| Address: | 468 N 990 W, American Fork, UT 84003, USA |
| Phone: | +1 801-756-1510 |
| Site: | stores.sallybeauty.com |
| Rating: | 2.9 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–5PM |
Location
Photos 8
Reviews 9
GO
Going East Vlogs
I was told that I could only get free shipping on equipment if I went through the store. Spent 30 minutes just waiting to be attended to and 15 more for the manager to try and figure out how to do it. Finally, I walked out the store and just ordered on the phone (still an hour phone call). After being charged nearly $600 on my credit card and waiting 10 days. I found out they did the order wrong and my equipment was never on its way. When I called the manager (Angela) out on it, she denied the whole thing and said she would have never done that and tried to blame it on somebody else. Terrible customer service!! If you ever have to order equipment, just do it online. That experience has been great.
MA
Mary
Their products might be good, but the staff there are snobs and they have bad customer service skills. First I was ignored when I came in, then while I browsed, they had a conversation about getting hickeys, then when I did try to get the attention of one of them, they ignored me at first and after finally getting her attention, she looked at me with a cold look and didnt say a thing. I was taken aback but I asked my question, she answered, and then I left. I really was polite and wasnt rude at all which was what made me come to the conclusion that they are snobs, especially the one that I talked to.
DA
Dakotah Alvarado
I love the products, but I always feel like I have upset the employee that helps me in some way. Normally she will direct me to what I need and then afterword treat me like I just spit on her grandmothers grave. But the staff IS quite knowledgable.
BR
Brooke Andrus
From the moment I walked in the door, I felt welcomed. The girl at the desk handed me an ad, then asked if I needed help finding anything. She was very nice, and answered all of my questions. :)
KA
Kayla Darling
New Manager! Come back in for a new, positive expereince! Our goal is to change all our negative reviews into positive ones! :) come meet our new employees aswell!
RA
Rachael Gulbrandsen
The employees here are so rude!! Theyre ridiculously unhelpful, and so unkind that I dread going into this store.
KE
Kelsey Johnson
They always have what I need, and I get great customer service.
GE
George White
No or not enough African American hair supplies.
A
A Private User
The manager is rude!
35 most recent searches
Other organizations
Photos
