Discount Tire Store - The Woodlands, TX

Category:	Tire Shop
Address:	24915 Interstate 45 N, The Woodlands, TX 77380, USA
Phone:	+1 281-367-9875
Site:	discounttire.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 50

Reviews 8

kenny thomas

I have bought so many tires from this place but no more. Every time has not been the best experience. They advertise they have tires, you place your order and get called the next day and they tell you they dont have them. When you ask why, they say it always happens. They order you other tires that dont look as good. Then you call back and tell them not to order but replace them with other ones. One of my back tires was bad, the other was in good shape. I told Robert and then the employee that I spoke to when I took my car in: I told them both I wanted to keep the good tire and they could get rid of the bad tire. It was raining and I had to get out of town. I left my husband with the car while I was gone. I get home today and they did not leave me my good tire. Oh throw away my good tire but you can call me today after I had tires installed, and tell me my tires are in when I had called you and told you my husband didnt want those tires and to cancel it. Also, you sold my spare tire. You charged my card, you should have kept trying to call me when it came in. We were in a devastating flood and were at family. I dont even show that you called. Then you tell me you have a spare tire but you cant find it. We buy tires from you guys every year but no more. You cant communicate, and I always get an excuse. You sold my spare, and now threw away my good tire. I want it replaced, because I told two employees I wanted to keep it. Oh, and my husband said you didnt even put on the valve caps on the new tires. What has happened to your store? I work 6 days a week and dont have time for this.

RomanCandlle

I have been to this location 3 times in the last 2 months for 3 different cars and they seem to always forget something. 1st time I purchased 4 tires for wheels that I bought in myself. They forgot to grind the hubs like I asked (which they are supposed to do for every car) and I had to bring the wheels back for a rebalance twice due to sticky weights falling off. 2nd time I had 4 tires done on a Passat. They forgot to save one of the tires like I asked. Also forgot to turn off the tire light. (not a big deal but an annoyance) 3rd time I came in to get 2 new tires for my second car and I waited about an hour before realizing my car wasnt even in the shop yet. When I asked what was going on they couldnt find my keys. Turns out the guy that sold me the tires forgot to put me in line which resulted me in waiting another hour. They also forgot to check the air pressures and left the front tires under 20psi. Overall a very busy location. No communication between sales and tire techs. If you are in and out of there without an issue, consider yourself lucky. The 3rd time did it for me, I wont be back unless I have to warranty one of my tires.

aaron j

I was sent a survey after using Discount. To my surprise after horrible service and a lengthy review their website would not allow me to submit my review. So Im posting it here, this is my review that you will not be able to find on their website: This store tried to convince my wife to purchase 4 new tires because the patch they put on for a nail in the tire "might not hold." Her vehicle is less than one year old with less than 9000 miles on it..... the tires are fine. The patch Discount put on didnt hold, I had to pay to have their patch removed and repaired properly at Rayford Tire Shop in Spring. Rayford Tire Shop fixed my tire and it does not leak now, and surprise surprise I did not need to purchase 4 new tires. I refuse to spend my money at a store that tries to scam customers into spending pointless money just so they can make another sale.

Taylor Lamb

Hopefully Im just here at a bad time, but Ive been sitting right next to the Free Air Check Station for at least 20 minutes, and at least 5 different employees have glanced at me without bothering to ask if Ive been helped. The guy at the desk told me someone would be over immediately, and so far nothing. I understand that many of the associates are busy unloading a tire shipment (for which the delivery truck is blocking easy access to the air station), but dont offer assistance if you clearly dont intend to follow through. Im leaving now for the next Discount location on I-45, about 4 miles up the road in Shenandoah, to see if their customer service is better. I do not plan to return to this location.

Pat Tav

Went to that location to purchase tires and was told would be ready in about 40 minutes. 1hr and half i didnt see my my car and i was told it was outside. I looked outside nowhere to be seen only to find out it was parkedon the other side if the property behinda big rig that wad offloading tires. Because I was disappointed and frustrated i raised my my voice and employee, Jonathan, ran infront of me while outsuside of the lot, waiving his hands in my face telling me I cant raise my voice at anyone here and he was going to call the cops. At that time I thought he was about to assault me. I went inside the office and spoke with Greg, the manager, who said he would talk to him. Very disappointed.

natas pihsrow

I pulled in literally at closing time. And Rick was super awesome and still fit me in. I had a nail in my tire, and had purchased the insurance when I brought the tires. When I realized they were closed, quite discouraged, I walked back to my car, and Rick was helping another customer that obviously arrived before closing time. Rick asked me what was wrong. I told him I had a nail, and asked if he knew another tire shop. He said no, but since I had insurance on the tires, and he also felt it wouldnt be safe for me to drive any further, he told his guys to fix me up. They did, it only took 20 minutes and I was back on the road.

Scott Kellogg

I arrived just as they were closing because my TPMS light came on while driving on I45. My intention was for them to air up the tire. They looked at it and it was flat the leak was on the sidewalls so it couldnt be repaired. They didnt have a matching tire and Im a long way from home. The people there stayed late, mounted a used tire for free so I could get home and ordered the correct tire delivered to the Discount Tire near my house and had them ship the used tire back to the Woodlands store. I only had to pay the $40 charge. Excellent service as it would have been easy for them to say we are already closed.

Katherine Martin

Really not happy with this location. Came here to have my tires inspected then replaced. The person helping me did not explain anything to me, only told me that I needed new tires and the price. I asked him to explain more and to explain how the warranty worked, at which time he seemed annoyed and articulated it poorly, I asked for clarification which he didnt give me. He didnt even tell me the tread level on my tires. As a lady, I find it super infuriating to be blown off at any type of car place. I really shouldnt have to feel like I need to bring my husband with me to be taken seriously.