Category: | Furniture Store |
Address: | 26333 Interstate 45 N, Spring, TX 77380, USA |
Phone: | +1 281-419-8888 |
Site: | texasleatherinteriors.com |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–6PM |
PE
Peter Kitzerow
We purchased two sofas from Texas Leather. The type of leather is one where there are two colors, a base dye and a subsequently added surface color. About two months after receiving them, the surface dye began to flake off in spots (Im sure that "flake" is not the correct technical term, but...). We contacted our salesman, Charles Pilkilton and described the problem. He recorded our complaint, but told us to live with it for another few months. He said that when this type of problem occurs, and it is very rare, it will increase. He said that was important because to get the best customer service response (in our case a replacement, not repair), the problem had to be obvious and significant . Well we did and so did the problem. I am happy to say that Texas Leather is replacing the sofas. We chose a new leather yesterday and look forward to receiving our new furniture soon. In todays world, doing business with a company that truly stands behind their product and working with salespeople who really understand the product, the process and are dedicated to making the customer happy is refreshing indeed!
KE
Ken Bevers
These days it is rare to find a salesperson that hits on all cylinders during a transaction but Texas Leather Interiors happens to have 3 such salespersons at their Woodlands store on I 45 north of Houston. Charles, Chris and John all know their product, are patient, courteous and delightful to work with. Texas Leather Interiors custom build high quality leather furniture to meet specific needs of the individual. In addition to the normal issues, we had a request that required manager Charles to personally engage with his factory people in California where the furniture is built. Good luck getting that done with another furniture company. The furniture was built, (U.S. made) delivered and exceeded our expectations in every way. These guys are true professionals and the furniture quality provides exceptional value. Their help went way beyond the point of sale. I highly recommend Texas Leather Interiors and would not hesitate to use them again. Ken Bevers
JA
Jayne EB
Just received our new leather couch, loveseat and library chairs...all are PERFECT!!! We worked with Chris Hooks at the store, he patiently showed us ALL the options and guided us through the entire process of getting the EXACT furniture we wanted. Fully custom made to our choice of style, color, leather texture, embossing, inlays, stud, recliner options, etc, etc! Hard to make the choices, so many wonderful styles and combinations of material, the selection is truly amazing. The pieces are beautiful, solid and well built enough to last a lifetime +, and the leather is so soft and received in the exactly the color and texture we ordered. We are VERY happy with the service and furniture we received. We dont often write recommendations, but felt this one was worth the time. Go to the Spring store, and talk with Chris, hell help you find just the right piece or or a house full!
JE
Jeff Powers
We bought a Dining Room set, Kitchen table and chairs, a desk chair, and last and best of all, a recliner that makes the chairs from the famous maker that starts with L feel like concrete. The service was exceptional. Our sales person even ran out to our house to lay out the furniture on the floors so we could make sure everything fit perfectly. The tables we bought were a rustic theme. One of them had a crack in it. We sent them a photo and they had a new one out to us in a couple of days. I would recommend them for everything leather as the quality is excellent as is their service. By the way, I never write reviews, but felt Texas Leather deserved it.
JA
Jason Chen
Overall, positive shopping experience at Texas Leather. Charles was very helpful and knowledgeable during furniture selection/demonstration, and was not pushy for a sale. Delivery of the sofa was prompt - delivery window was from 1 - 3 PM, and the delivery team arrived at 1:40 PM. Delivery team was friendly and professional. Pricing was acceptable. The warranty seems to suggest that Omnia Furniture is very confident in the quality of their product(s). Only time will tell - will adjust stars based on long-term ownership experience.
LU
Luther Nolan
My wife & I purchased a sectional & recliner from the Spring Texas store. We felt no pressure to purchase, the salesperson (Charles Pilkilton) was helpful and knowledgeable. Once we returned home and remeasured for the sectional we had a few questions. Called Charles and he gave us the proper way to measure, he volunteered to come to our home which he did. He came to insure the sectional would fit plus remove in doubt we had. Thank Charles!!
LI
Linda Woode
After shopping for years to replace our living room furniture, found what we wanted on Texas Leather website. Chuck was so helpful, let us look, sit, touch and try out whatever we liked. The 2 chairs we had seen on the website were in the store, bought them. Chuck and a customer seeing we were Seniors actually helped load them into our pickup. Next will be the couch we also fell in love with. Great salespeople, great quality.
JE
Jennifer Pilkilton
Customized and purchased a Houston Sectional. This is the creme de la creme of leather furniture. I have 3 dogs, one of which is 65lbs and thinks hes a human therefore sits and lays on the sofa, a cat and 2 small kids and this has held up well in the midst of the living room chaos. - I am completely happy with every part of my experience from customization, to delivery, to durability. Thanks again guys!
TI
Tim Seidler
Very nice leather furniture. I stopped by on my way home from work just to take a look but I will certainly be back to buy for my living room. I live in the Woodlands and have been waiting for a place like this to go for quality leather!! I must say that I am quite impressed. Management is very friendly and professional.
SH
Shane Haley
Beautiful store Love that its not cookie-cutter like a big box where the sales people pretend like they dont see you. These guys are super helpful, even made me an espresso! All sorts of really unique pieces I found some artwork and a rug to go with my leather recliner...Man Cave just got upgraded...
RE
Red Rose7
High quality custom made leather furniture. The furniture is a bit on the expensive side, but Dean is such a nice guy and is willing to work with you.
LO
Logan The Gamer
Best furniture store ever, great quality, friendly and knowledgeable staff and loads of options! I would not shop furniture anywhere else!
CO
Colin Stuart
Very nice furniture, can custom make what you want. Not the low-cost option.
JO
Jody Last name
Its so beautiful in this store! Also Great service!
JO
John Garza
Amazing!!!