Goodwill

Reviews 14

GA

gary foessett

I have had a very disappointing experience with this Goodwill today - found a Laserdisc player there but the test outlet did not work I either area. I asked an employee where the working outlet was and he took it in the back and said it didnt work - I asked him for the item back because I wanted it for spare parts - I repair them ! - and he refused to give it back to me - he was rather flippant about it and said it was put in the salvage and I could not have it back - tried to say because it was broken it could not go out - really - a lot of broken stuff makes it onto the shelves - its Goodwill - not Best Buy. I was very upset and asked about what about the customer being right - buyer beware - I told them I thought they were cheating me - and I said I would not go back there again - and I kicked a metal pole as I left - i was.that angry and frustrated at the shoddy way I was treated. - I would have given only one star - but the visit did start off well when one of the nice ladies answered my questions about winter clothing - thats the good customer service I would have expected at the particular Goodwill - have been to all the GWs in the Central Texas area and this is the worst experience I have ever had there!

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JA

Jason Massey

Staff are absolutely rude. Very pushy and forceful about their donations. Make customers feel bad. Especially, cashiers named letter S, and some other elderly woman who are extremely unhappy with their jobs. Take their miserable life on the customers. They should not behave toward customers. Making donations are optional. Dont make customers feel bad about themselves and you guys are superior than the customers. That is not good. In that way, you are loosing customers. I dont care goodwill is non profit company. Then, you need to be polite to your customer. I didnt have any problem with other locations of good will. but obviously there are very rude and bitchy employees working there except just one or two. but cashiers, they are extremely rude and bitchy. so be careful when you go there. I also gave out a lot my stuff =, some of them were very new. I already donated a lot. What else do you need? very bitchy and unpleasant place. I seriously not recommend round rock goodwill. Trust me!!!!!! or you go and experience rudeness and you will know it!!!!! I am not blocking you if you really want to go there. just be ready for bitchy attitude toward customers. Thanks.

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A

A Private User

Why would they sell their stuff for so much money? You could get the same stuff cheaper at a department store clearance rack. They also dont bargain with you. The only reason I come here is just to go through their used CD section. They sell them for $1 each. I have found some awesome music there, but I always have to open the case to make sure the CD is still there. Sometimes the auctions are cool. Every now and then Ill get something at the auction for cheap. If I want to look for other misc used things, I prefer Salvation Army across from La Frontera.

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BE

Beau Hindman

Its pretty much a typical thrift store. Employees stay far away from customers, there is the whiff of mildew in the air, and if you are lucky you will find a good buy. I went in for some cheap blankets for my dog to use (warmer ones for winter) but the ones they had were priced way too high, as in brand-new equal. This store also features the "silent auction" book where they keep the good stuff, and people have to put in a price and hope they eventually win. Its a silly way to do it, but some people might be into it.

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KA

Kat Askari

I really like this Goodwill. Ive had luck in their weekly auction and just looking around the store on a whim. PRO TIP : Go here if youre in the market for furniture and even televisions. My husband and I bought an almost new Samsung 55 inch LED TV with all the bells and whistles for 150 bucks. Ive also purchased various pieces of furniture at this location on the cheap. The auction takes place on Saturdays and its totally worth a swing by. Give the store a call for the exact times the auction takes place.

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A

A Private User

You can tell that lots of people like this place, because everytime I go in, its crowded! You definitly have to sift through everything, you never know what youre going to find. I have found lots of toys in great shape for my 2 year old and lots of home furnishings things for my house. Sometimes, you go in and find nothing, other times, you go in and find all sorts of great things! I highly recommend this place - if you dont mind all the other people and you dont mind looking!!

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GA

Gabriella Zavala

Im only giving two stars because I have found cool things here. Apart from that, the one older lady with glasses who seems to be the only cashier is rude to me every single time. Id rather wait longer to get another cashier who has some people skills. This same woman criticized a customer the other night for her toddler having a melt down in the store and she kept saying loudly "Take care of your kid." I may be crazy, but her job is to check people out... Not spew hate everywhere.

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JO

Joshua Nun

Very rude and impolite and never want to go back to round rock good will. Employees are unbelievably rude. Especially cashiers. Very unpleasant place to shop in the area. Very unhappy people work there. and their attitude is very rude and very bad. They take their unprofessional bad mood on the customers. and get away with it. Totally not recommend the place. dont go there if you want to be treated with respect. I mean it.

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XI

Xiomy optional

This used to be my go to store for thrifty treasures. Now not so much, since prices are crazy. I have no idea how they do their pricing but oh boy do they have it wrong. Everything here is donated, free, and they want to resell it so expensive it makes no sense to not get it brand new. I really hope they get this under control, I know Im not the only one whos noticed.

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KA

Karen Cooper Bryant

This store is not too bad. Way over-priced though. Come on, this place gets donations, yet sells shirts, shirts now, for $6.99. Not silk shirts, not fancy dress shirts. No. Plain looking dollar store shirts. I give them three stars because they are organized and the employees are nice.

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T

T Renea Coram

The sales associates were great but the manager in training was rude to me and a couple of associates. She even talked crazy to a disabled associates. She had a smart mouth in her empty head. The place would be perfect if she had people skills.

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BA

Barby Luna

Por qué encuentro ropa zapatos utensilios ropa dé temporada y dé marcas buenas y dé calidad se las recomiendo

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BE

Becky Bryson

Great selection of clothing & shoes! I saw quite a bit of items that still had tags attached to them. I realize everything changes daily, but this is what was happening, the day I visited this location.

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FA

Farid S.

Same as every single goodwill Ive been to. Not terrible but not amazing. Nothing special about it. A bit weak on the furniture side but they sell what they get.

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