Category: | Cell Phone Store |
Address: | 2140 W Oaklawn Rd, Pleasanton, TX 78064, USA |
Phone: | +1 830-569-2757 |
Site: | cellularsales.com |
Rating: | 4.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
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Jeff Greene
Funny the last review I posted got deleted.... Must be nice to have 5 stars only because you delete the bad ones. I had recently published a review that told how my early upgrade is costing me almost $800.00 or 25.00 per month plus a 199.99 fee up front and how the manager Michael had told me that after the 199.99 and as long as I turned my old phone that there would not be any other charges. Not true according to my Verizon customer service rep and my bill.... I left message at the store level for a return call and am yet to receive one and have also contacted the District rep and he told me he would call me back once he reviewed my account.....THIS HAS BEEN 3 WEEKS AGO... I have never had a bad experience at Verizon, but this really takes the cake to say.... and ps Verizon, Im taking a picture of this review in case its deleted like the last one was. Jeff
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Judith DeLaRosa
I want to let Verizon know that Cory Bond,, a great tech at the store in Pleasanton, TX helped me so very much with setting up a new upgraded phone! When my phone stopped working. He took great care to see that I was getting a phone that was going to meet my needs and helped me be comfortable with it! He was so easy to talk to an made me feel I wasnt stupid! His skills talking with other Techs amazed me but he always made sure they were understud that I hadnt damaged my phone deliberately an it needed to be replaced. I appreciate all his hard work an kindness!
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Nacho Duran
Came into the store just 5 minutes to closing all I needed was to get my sim card changed. Cory Bond did an excellent job of actually waiting to make sure that my situation and needs were met. Just having got off of a 14 hour shift I was not looking forward to have to stay too long and was surprised at how fast he was able to help me. I am now walking out the door with a fully functioning phone. And will definitely be telling my friends and family to come and speak with him.
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Terri Coppock
I came into the Pleasanton store today & was helped by Michael Sanchez who was the best. He explored all the alternatives that could possibly be done to fix my phone. It was to no avail because a person in the Floresville store did a factory reset before backing everything up & I lost it all. Mr. Sanchez tried everything and was very professional. Cudos to Mr. Sanchez. But boohoo I lost everything.
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Oscar Salinas
I came into this location and saw Marc Herrera. I had a few question about my phone and he took good care of me. I decided to come here and see how the service was and Marc gave me wonderful service! He took time to explain my phone to me and the functions of it. I would recommend coming here and seeing him. Thank you and Ill be doing my business here instead.
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Michael Schulze
This was one of the best experiences Ive had at a Verizon store. Walking in I was greeted with smiles and the store had a great feel to it. Michael and Arliss helped me set up all my new devices and made sure I had everything I needed before I traveled back home. I highly recommend this store and the staff. I will defiantly return in the future.
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Brenda Harlan
Every time I go into this Verizon, the service is so friendly, helpful, and the store is very organized. The store manager Michael and his staff always help me figure out how to use my phone and tablet. Im never rushed out of the store whenever I have tons of questions. Im very happy with the service I get and I will never go anywhere else.
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Chris Blalock
I came in the store to have my dinosaur phone information transferred to my new phone and was greeted my Miss Andrea with great energy and enthusiasm. She did a great job showing me how to operate the new phone and also added all my apps and email accounts. Customer service at this location was outstanding!! Will definitely be back!!
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kathryn ramsey
Michel met me at the door, walked me thru each of the phones I was interested in to help me make the best decision. Was patient, answered allll my questions, helped me with a tablet too and set me all up. I really appreciated all the time he took and would definitely recommend him to others. Thank you Michael!!!
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Private User
At first me and my wife were disappointed we had to wait a little longer than usual. Then we were informed by Mr.Morales he was the only rep on the floor. He showed so much patience and determination to get the job done while dealing with multiple people. Will def come back when we come back from our trip!
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sallie ocarroll
It was a great experience coming into the store an finding someone that was willing an knowledgeable about the products. Made my shopping experience here great Michael S. Very friendly caring helpful an willing too do all. He could too help anmake me want too come back an shop more
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Lisa Terry
Michael was very knowledgeable about Verizon plans and products. He was instrumental in getting me the best deal possible as I added my son to my plan. I would recommend Michael and this location to anyone needing a phone plan. Excellent service experience!!
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Georgeanna Anderson
I came in for a few question and was extremely happy with the service provided by Michael. Not only did he answer my question he made getting my new phone super easy. ;) I defiantly recommend Michael and this location if your looking for great service.
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John Warinner
Cory did a fantastic job helping me with my account. He was able to switch my service contacts and pictures to my new phone. He also sold me a screen protector for my tablet and a great wireless charger. Thank you for the great friendly service!
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Maryjane DeBee
I cane into the store to ask about my gigabits usage. Michael S was very helpful in trying to solve my problem. Not only did he solve my problem but helped me to save me money on my bill. This was a very pleasant experience and extremely helpful.
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goya guerra
Ive been coming to Verizon for years now and Ive had some good experiences so far. This recent visit was beyond what I expected Michael was so kind and as made things so easy for my upgrade. Extremely happy and excited for my new phone
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David Lageschulte
Came in for replacement phone and wasnt sure on which to go with for child, Michael was very knowledgeable and helpful in finding the right phone, we have had great experiences in this store and would recommend others to stop here.
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Teresa Echigo
Alex Turrzia has been so helpful in guiding me through my new phone! He is knowledgeable and so professional. It has made the transition to my phone easier; furthermore, he is so patient with his customers! Thank-you, Alex!
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Russell Brown
Marcelino Rubio was very professional and helpful. He went through and showed me how the phone works where I can understand. I highly recommend to give this guy a raise. Whenever you stop by, ask for Marcelino!
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Gilbert Garcia
I came in today for an upgrade on my phone and my wifes phone as well. MICHAEL was amazing and helped us set everything up and in a timley manner. Hands down best service anywhere. Thank you so much Michael
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Shelby Lambert
Had a great experience! Even thought we showed 10 minutes close to closing time they didnt get irritated or treat us badly. Cory did a great job and got me set up with a new phone! Great experience!!