Category: | Department Store |
Address: | 1209 I-35, New Braunfels, TX 78130, USA |
Phone: | +1 830-629-0129 |
Site: | walmart.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Amanda Padilla
I boycotted Wal-Mart a long time ago when a supervisor ran around for 20 minutes looking for someone else to make a key I requested because he wanted to go on break. He picked someone who had never used the machine and told them to figure it out themselves. If he had done it, it would have taken 5 minutes. The person he picked made our key wrong and we had to retry 3 times before we gave up and went somewhere else. Fast forward about 10 years to today. Someone bought my son a tablet at Wal-Mart and it broke so we went to replace it. In not half an hour while I am replacing it, one person yelled at me for cutting in a line I wasnt in, a senile woman screeched at me, we saw a man shooting up something with needles in a back corner, there was a crying woman with bruises on her face at the entrance and a man followed me around scowling and watching me with binoculars. Both the woman handling my return and the one I got the replacement from were pretty unprofessional. The latter repeatedly told me she was new and very scared. Not her fault, but she needed help. The store was a mess. Boxes everywhere, clothes on the ground, it smelled bad. Ill stick to target.
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Robert Reardon
I was using the self-checkout and the register ran out of tape. The teenaged attendant, instead of helping me, walked past me to her station and started ringing out several customers. This was not even her job! The customers that she rang up were all the same color as her and I am not. For ten minutes, I asked her to help me. She said that she would "in a minute" but snickered and rolled her eyes as she continued to ignore me. When I got a manager, I told her that the young cashier was acting as a racist. At that, one of the friends of the attendant started yelling at me and calling me names! The manager did not defend me but replaced the tape and told me I was "done." I got a refund and will never go back.
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Arielle Jordan
Came to this location as it the nearest to all of the campsites for the river. We make a stop here every year to get our necessities before we head to our campsite. I was PERSONALLY racially profiled by a fat Asian girl in the self-checkout because we utilized our cooler to put all of our food in. She assumed we were stealing food and decided to hover over myself and the other person in the party until we were done checking out. I dont know what type of people live in the area but I wear sunglasses that cost more than what that girl makes in a month the last thing we would do is steal food because we are FAR from needing to do so. they should train their employees on how NOT to racially profile customers.
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Sevy Salgado
Our experience this time was a bit frustrating...needed to return a broken aquarium that we had purchased online and the lady at the customer service center wasnt very helpful. She kept saying things like " I dont know if we have this exact product in the shelf and I dont know if its going to be the same price." after my husband had already called the store to verify they had it in stock and explained that to the woman.....I was just thinking, I thought they are supposed to help sell things not make things negative to were the customer doesnt want to buy. Anywany, she gave us the money back that we paid for the internet purchase and we bought the new aquarium off the shelf.
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Kelly ROBINSON
This is my neighborhood store. I hv made friends of a lot of the employees here & I like the prices here-(less than most stores). They made upgrades & improvements to this location: A separate Money Services(ck cashg/Moneygrams area- which freed up the Return/Services desk allowing shorter, quicker returns-which is REALLY helpful. It now also has 2 Selfserv areas-for faster ckout. They also have Grocery/Online Pickup! And if you didnt already know, LayAway is back btwn Sept-Dec for certain items.
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Noah Cloud
Honestly, this pharmacist is the worst. I waited 15 minutes for a pharmacist to speak to me. When I asked for medicine, he me I couldnt buy medicine because I had "maxed out" my dosage. Heres the kicker, Ive never bought this medicine before (claritin D). I asked him to try again, only for him to tell me rudely no. So I drove down the street to CVS and had no problems. Walmart pharmacy exists solely to make your life more difficult.
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Jack Ragsdale
Typical Walmart, nothing special about it. They have made some improvements recently, but I think it is still on the low end of the spectrum of Walmarts. Management of this store is rife with nepotism, which means that the majority of the people working there dont care about what they are doing at all. If you dont mind a short drive, you will be much better off if you go to the Walmart in Schertz.
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Lemons R Evil
This Walmart is like any other Walmart. This particular one does not have any fast food chains located in it. It also does not have a phone section. If youre looking for a Walmart with one, there is one in Seguin that has a phone section in it. Other than that its typical, employees are hard to find, and theres always only a couple registers open. But thats to be expected with any Walmart.
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Snoop Chizzle
I hate this Walmart. They never have anything is stock. Then they have all these old ass mf working, and they are lazy. They keep transferring me from section to section because they dont know where everything is at. These people are so slow to do something. They dont help you with anything they just tell you where to go and good luck finding it!!!!
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Kara Duffy
People have no control over their kids. Maybe a big sign at the front door? Also please bring back "SOBE WATER" Im diabetic and that water non sparkling was the only water I can drink, Fuji apple and pear, blackberry and blueberry, pomegranate and any other kind of drink that has pomegranate in it! PLEASE PLEASE PLEASE I BUY A LOT EVERY OTHER DAY!!!
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sandy hood
Typical Walmart a little on the smaller side. They do carry groceries and wide variety of products, but very few brands of each product type. Well lite, clean, security site and the cashiers are extremely friendly. The parking lot is a little wonky and people beeline for the side exits horizontally across the vertical spots, watch out!
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Dorothy Velez
This Walmart floorplan is oddly configured. The store is reasonably clean. As with all Walmarts, go before they start stocking shelves at night or prepare to navigatw the pallet maze. On the plus side, they do have a good produce section, but unless you need other items, I would hit the local HEB instead.
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Monica Raines
I can never find a person to help assist me with locating an item or anything else that I may need assistance with. I always have to walk around the store to locate someone and its someone from another department. So now before I go to Wal-Mart I always have to look online to see what aisle the items are on.
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chuck huish
Never have what I am looking for in stock. When you ask a manager for help or about the lack of stock, their excuse is always that we are just to busy or we have someone working on that. Well I guess the person working on it needs some direction beings that this has been an issue for over a year.