Category: | Florist |
Address: | 701 E Methvin St, Longview, TX 75601, USA |
Phone: | +1 903-758-7541 |
Site: | longviewflowershop.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8–11AM Closed |
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Erin Bingham
Yesterday I found you on the net. I live in NC and my mom is in the hospital in Longview. I needed a bunch of Daiseys sent to her. I called and spoke with Patrick. I chose a bouquet and gave Patrick my card information for payment. It didnt go through so I asked him to run it again. I was embarrassed but Patrick was so kind and understanding. I knew something was wrong so I told him I would call my bank and Id call back. Well I couldnt get anyone on the phone at the bank. (I just cant stand those automated systems. You dont get that with Longview Flower Shop. You get a lovely, helpful person. How refreshing that was.) I got no satisfaction from the bank. I told Patrick Id get back with him tomorrow. He again was so kind and understanding. Fast forward to today. I got in touch with my bank. Come to find out one of those online florists that I used LAST year somehow intercepted my order and tried to charge my account $200.00 so my bank questioned it and didnt let it go through. Thank goodness for that. But they also wouldnt let the $ go through to Longview Flower Shop. I had to cancel my card. I called Patrick, he was on the road making a delivery . He didnt say " call me back" he said "give me a sec so I can get off the road". I told him what had happened. He kindly advised me I should never use those online outfits. Believe me I wish I never had. Still he was so kind and understanding. He took down my new info. Long story, happy ending. My mother got her flowers today and loves them. Thank you Longview Flower Shop and thank you Patrick. What a pleasure you were. In such a automated world we live in customer service is definitely not customer service. Patrick went above and beyond to make sure I was taken care of and a happy customers. Thank you, thank you and thank you again. Sincerely, Erin B
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Terrence Turner
I absolutely love they friendly service and the beautiful arrangements that they come up with for me! I call and send flowers to my fiance who is a teacher all the time! And every bouquet is amazingly done! She always loves each one that I send! Thank you for the work you guys do! Bear
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Barbara Baker
I have lived in this area 4 1/2 years, received floral arrangements from here several times from my children who live in other states! My arrangements have always been absolutely beautiful, and at age of 77 , I have received many over the years. My first ever review, but so necessary!
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H&H Lumberjack Co.
Very friendly & great customer service! - Matt
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Josh ABLES
Very nice friendly people working there
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Oscar Polk
The folks are always so helpful.